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The Willows Hotel

Property class: 3

Photo gallery for The Willows Hotel

A hotel room with a bed, a desk, a television, and a window with a view of buildings.
A well-appointed lounge area with a fireplace, leather armchairs, and a checkered floor.
A lobby with a reception desk, a green counter, a bar area, and a seating area with leather chairs.
The Willows Hotel with a classical facade, arched windows, and a signboard.
A dining area with four tables and chairs, each with a small plant. There are two framed artworks on the walls.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is NZ$353
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park
    ‪5 min walk‬
  • Place, Vic Theatre
    ‪14 min walk‬
  • Place, Wrigley Field
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a mirror.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, a painting on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a brick wall, two armchairs, a small table with a plant, a bed with a white comforter, a desk with a lamp, and a ceiling fan.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Small)

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Room, 1 Queen Bed (Small)

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chicago

At The Willows Hotel you'll be 1 km (0.6 mi) from Lake Michigan and 2 km (1.2 mi) from Wrigley Field. Highlights at this boutique hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include coffee/tea in a common area, a fireplace in the lobby and luggage storage. .Attractions within a 10-minute drive of this 3-property class Lakeview hotel include Michigan Avenue and Chicago Riverwalk.

What's nearby

  • Lincoln Park - 5 min walk - 0.5 km
  • Vic Theatre - 14 min walk - 1.3 km
  • DePaul University-Lincoln Park - 19 min walk - 1.6 km
  • Lincoln Park Zoo - 3 min drive - 1.8 km
  • Wrigley Field - 4 min drive - 2.2 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 48 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Galway Bay - ‬3 min walk
  • ‪Happy Lamb Hot Pot - ‬4 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk

About this property

The Willows Hotel

As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and complimentary bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
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The price is NZ$371
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 26 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Willows Hotel?

The Willows Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Willows Hotel?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at The Willows Hotel on 28 Sept 2026 start from NZ$353, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Willows Hotel?

The closest beach to The Willows Hotel is North Avenue Beach (2.6 km).

Is there a free airport shuttle available at The Willows Hotel?

No, The Willows Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Willows Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Willows Hotel?

No, pets are not allowed.

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1017 reviews
Rating 8 - Good. 249 out of 1017 reviews
Rating 6 - Okay. 128 out of 1017 reviews
Rating 4 - Poor. 40 out of 1017 reviews
Rating 2 - Terrible. 26 out of 1017 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Love this property - great location, and very nice & helpful staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondaful stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, and cozy. Perfect for a weekend visit😊
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Staff was wonderful, rooms were great, and it's a great location for going to see the Cubs at Wrigley. Would book again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, amazing location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fantastic location and helpful staff!
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this Hotel was the location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old but very well maintained. It had a quaint atmosphere. I would definitely stay there again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location! We were able to walk around and feel safe and walked to wrigleyville.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, location is convenient.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Cubs games or concerts at Wrigley.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff was incredibly nice and assisted me with directions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this cute little hotel!! Close to lots of yummy restaurants and walking distance to Lincoln Park zoo and Wrigley.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but if you are just using it to sleep, it is great! Staff were friendly and present, lobby was inviting, and location was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent would stay again if I need to be in DePaul Lincoln village
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great location, great staff, comfy beds. Rooms and common areas are dated ...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are stay. Will definitely be back!!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly a very nice staff. Property was great.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and my destination.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of the WIllows Hotel is fantastic. It is in a vibrant part of Chicago, near the lake with many restaurants and cafes and businesses nearby. The staff were very friendly and helpful. The property itself, while charming and old, is also very tired and is in need of renovations to justify the price of a room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful area/place to stay. Also, the staff is always there to make sure your stay is nothing but the best! We are looking forward to our next visit:)
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , excellent front desk staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and the staff were incredibly helpful. The room was large and clean but slightly dated. If you are looking to stay in Lincoln Park, I highly recommend the Willows Hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is absolutely a hidden gem! Perfect neighborhood a perfect location so quiet so nice nearby parking that is very easy to reserve a spot
Stayed 2 nights in May 2026