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Tru by Hilton Naperville Chicago

2.5 star property
Hotel in Naperville with free breakfast and fitness centre

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Snack bar
Exterior
Business centre
Basic Double Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
The current price is NZ$164
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Place, Chicago Premium Outlets
    ‪5 min drive‬
  • Place, Riverwalk Park
    ‪9 min drive‬
  • Place, Riverwalk
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Wardrobe
Daily housekeeping
Desk
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

Towels

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Towels

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

View all photos for King Room With Tub-Mobility Accessible

Bathroom

King Room With Tub-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Walk In Shower

Towels

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Towels

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Towels

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

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The Westin Michigan Avenue Chicago

Downtown Chicago
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,071 reviews
The price is NZ$327
includes taxes & fees
9 Nov - 10 Nov
The Westin Michigan Avenue Chicago

About the area

Naperville

At Tru by Hilton Naperville Chicago you'll be 1.9 km (1.2 mi) from Topgolf and 2.2 km (1.4 mi) from Odyssey Fun World. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk and dry cleaning/laundry services. Each morning free breakfast is served. .With a stay at this Naperville hotel, you'll be 4.5 km (2.8 mi) from Heritage Woods and 4.6 km (2.9 mi) from Blackwell Forest Preserve.

What's nearby

  • Odyssey Fun World - 1 min drive - 1.1 km
  • Chicago Premium Outlets - 5 min drive - 6.7 km
  • Riverwalk Park - 9 min drive - 7.1 km
  • Centennial Beach - 9 min drive - 7.4 km
  • Riverwalk - 9 min drive - 7.4 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and fitness centre
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Naperville hotel is smoke free.

  • 121 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

Similar properties

Front of property
DoubleTree by Hilton Lisle Naperville
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,198 reviews
The price is NZ$185
includes taxes & fees
9 Nov - 10 Nov
DoubleTree by Hilton Lisle Naperville

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Discover and JCB International. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

What is the cancellation policy at Tru by Hilton Naperville Chicago?

Tru by Hilton Naperville Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Naperville Chicago?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Naperville Chicago on 23 Nov 2025 start from NZ$163.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Naperville Chicago?

Yep, Tru by Hilton Naperville Chicago has a free self car park.

Are there any beaches close to Tru by Hilton Naperville Chicago?

The closest beach to Tru by Hilton Naperville Chicago is Centennial Beach (5.3 km).

Does Tru by Hilton Naperville Chicago have a pool?

Tru by Hilton Naperville Chicago has an indoor pool.

Does Tru by Hilton Naperville Chicago serve breakfast?

You bet, our guests give high marks to the free buffet breakfast here! Offered daily, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Naperville Chicago?

No, Tru by Hilton Naperville Chicago does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Naperville Chicago?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 857 reviews
Rating 8 - Good. 163 out of 857 reviews
Rating 6 - Okay. 71 out of 857 reviews
Rating 4 - Poor. 28 out of 857 reviews
Rating 2 - Terrible. 37 out of 857 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel

Stayed 1 night in Aug 2025

8/10 Good

Erin

Stayed 4 nights in Jul 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities

Fine, but not the quality we've experienced before

Check in was easy. The lobby and room were clean and spacious. There were info boards near the elevators that we found helpful. Breakfast day one was fine, but day 2, they were out of breakfast meat and then ran out of eggs. The beds were not comfortable (personal opinion) and VERY squeaky. Any time one of us rolled over, the noise woke the other person. Housekeeping did not make the beds, but did replace towels and empty the trash. Overall, it was ok, but we've always had excellent and comfortable experiences with Hilton properies.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kameron

Stayed 2 nights in Jul 2025

10/10 Excellent

Darla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. Though the room could have been cleaner and the quality of the mattress was just okay for the price, it was great for a long weekend.
Stayed 4 nights in Jul 2025

6/10 Okay

janet

Disliked: Staff & service
1-2 staff not communicating well especially during checking out , felt ackward
Stayed 3 nights in Jul 2025

8/10 Good

kamisha

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 4 nights in Jul 2025

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

The stay was fine. The front desk agent at check in was incredibly friendly and efficient. I wish I could remember her name. Same at check out. The public areas were a bit disheveled. However, the hotel was filled with families in town for a youth basketball tournament, which I'm sure created some challenges. Breakfast was very mediocre.
Stayed 1 night in Jul 2025

10/10 Excellent

Srinivas Manoj Kumar

Travelled with family
Liked: Cleanliness
Very clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Terry, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient. Breakfast was included with our reservation though there wasn’t much of a selection. This was an okay place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Property looked fresh and well maintained. Only problem was finding the entrance from the main road!
Stayed 2 nights in Jun 2025

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The entire hotel shares one microwave

The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
Stayed 6 nights in Jul 2025

8/10 Good

April L

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this location. New Year's Eve and the Fourtb of July. Both trips were overnight staycations. Both times we brought our dog and i would stay at this location again. Clean and friendly, welcoming staff. Would have given it 5 stars but the mattress was a little too soft for my liking. My back would have started to hurt me if we had stayed longer. Overall, great location, easy to get to and 10 minutes from all of the shopping and restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

fabiola

Travelled with family and small children
Liked: Amenities
Perfect
Stayed 1 night in Jul 2025

4/10 Poor

Tori

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was not properly cleaned.
Stayed 2 nights in Jul 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marsha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff weren’t very friendly. Never said welcome just “you got a reservation?, good morning, or good evening. Breakfast in lobby was sparse no matter what time you went down and not a big selection. Had a waiver that had to be signed at front desk at check in for no loud music or noise after 10pm, no vaping. The need for a waiver had us questioning what type of establishment we had booked. Will not book this property in the future.
Stayed 4 nights in Jul 2025

6/10 Okay

miguel

Travelled with family
Liked: Cleanliness
I travel with my wife and my daughter the room was to small for 2 beds
Stayed 3 nights in Jun 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, very polite!
Stayed 1 night in Jun 2025

6/10 Okay

James, Erie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
There was one man who helped us at the front desk get extra blankets for a small child and he was amazing at helping us, even though he was solo working the front! However, the morning staff wasn't friendly...the ladies in the breakfast area weren't helpful when asked for more forks. She brought 2 out and didn't replenish for anyone else. Teenage girls eating pancakes with spoons was the result. She stood by on her phone and chatting w the front desk lady as nothing was refilled in the breakfast area. If you want breakfast w your stay, don't stay here.
Stayed 1 night in Jun 2025