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LP Los Portales Chiclayo

Property class: 2

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Gym
  • Bar
  • Laundry room

Explore the area

View map
Saenz Pena 396, Chiclayo, Lambayeque
  • Place, Santa Maria Cathedral
    ‪9 min walk‬
  • Place, Mercado Modelo
    ‪16 min walk‬
  • Place, Paseo de las Musas
    ‪19 min walk‬
  • Airport, Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.)
    ‪10 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • City view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

About the area

Chiclayo

At LP Los Portales Chiclayo you'll be within just a 10-minute stroll of Santa Maria Cathedral and Plaza de Armas. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Muchik, serves Peruvian cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find a gym and laundry facilities. .Sights within a 20-minute walk of this Chiclayo hotel include Mercado Modelo and Paseo de las Musas.

What's nearby

  • Santa Maria Cathedral - 9 min walk - 0.8 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Provincial Municipality of Chiclayo - 9 min walk - 0.8 km
  • Mercado Modelo - 16 min walk - 1.3 km
  • Paseo de las Musas - 19 min walk - 1.6 km

Getting around

  • Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.) - 7 min drive

Restaurants

  • ‪920 - ‬1 min walk
  • ‪Romanita - ‬5 min walk
  • ‪Hebrón - ‬6 min walk
  • ‪El Señor Menú - ‬6 min walk
  • ‪Balta 512 - ‬6 min walk

About this property

LP Los Portales Chiclayo

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A fitness centre, a terrace, and concierge services are also featured at LP Los Portales Chiclayo. Self parking is free.
  • 1 building
  • 40 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk safe
  • Concierge
  • Terrace
  • Bar or lounge
  • Dining venue
LP Los Portales Chiclayo offers 40 accommodations. Rollaway/extra beds (surcharge) are also available.

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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muchik

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Outdoors

  • Terrace

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

More

  • Phone

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PEN 68.0 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PEN 68.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

LP Los Portales Chiclayo
LP Los Portales Chiclayo Hotel
LP Los Portales Hotel Chiclayo
LP Los Portales Hotel
LP Los Portales
LP Los ales Hotel Chiclayo
LP Los Portales Chiclayo Hotel
LP Los Portales Chiclayo Chiclayo
LP Los Portales Chiclayo Hotel Chiclayo

Frequently asked questions

Is parking available at LP Los Portales Chiclayo?

Yep, LP Los Portales Chiclayo has a free self car park.

Are there any beaches close to LP Los Portales Chiclayo?

The closest beach to LP Los Portales Chiclayo is Pimentel Beach (13.4 km).

Is there a free airport shuttle available at LP Los Portales Chiclayo?

No, LP Los Portales Chiclayo does not offer an airport shuttle service.

Is there a bar or restaurant at LP Los Portales Chiclayo?

Yep, they've got a lounge bar and an onsite restaurant that serves Peruvian cuisine. Pre dinner cocktails anyone?

LP Los Portales Chiclayo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 61 reviews
Rating 8 - Good. 34 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very helpful staff. Only caveat was a poor shower. Above average room so good value.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención. Comida excelente. Una muy buena opción para alojarse a precio razonable con comodidad y seguridad
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

AURELIO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La cama ofrecida en el aviso decía Queen Size y ofrecen una 2plazas. La cama adicional para niño fue un lío obtenerla. La zona es muy ruidosa.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Facturas de restaurant sin detalle de consumo

La estadía fue buena en el hotel (buenas instalaciones y buen servicio), sin embargo me representó un problema el que no den facturas detalladas en el restaurante. Ofrecieron agregar las "comandas" del servicio. Estos documentos no son aceptados para rendición de viáticos por lo que yo deberé pagar por esos alimentos. Por esta razón no podría regresar o recomendar el hotel a personas, que como yo, requieren de facturas detalladas.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen fin de semana

Una estadía bastante buena para un fin de semana, usamos poco las instalaciones del hotel pasando la mayor parte del tiempo fuera, la habitación cómoda, tiene un buen restaurante, el área del bar es pequeña.
Stayed 3 nights in May 2018
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, location ok.

Hotel was very efficient and ready to collect me from airport unlike another international hotel group I used whilst in S. America.
Stayed 3 nights in May 2018
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price / quality ratio

Good alternative with high quality / price ratio. Several good eating options at walking distance.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Clean, functional that served its Purpose.

A functional, clean hotel for a short stay in Chiclayo. Good parking arrangements.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiclayo

Very good and well taken care of. Good food. Thanks to staff.
Stayed 14 nights in Jan 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien ubicado. Su personal es muy amable y servicial. La habitación cómoda y limpia.
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel in downtown Chiclayo

Friendly staff, an easy (if bustling with traffic!) walk to the airport. Nice access to the downtown plaza with cathedral and city hall (about a 10 minute walk). Pretty good continental breakfast came with the room. A very good deal for what I paid. Room very comfortable and it was kept very clean. I would recommend this especially at the Expedia bargain rate.
Stayed 7 nights in Nov 2017
Verified review

8/10 Good

IAN

Liked: Cleanliness, property conditions & facilities, room comfort

BIEN PERO NO EXCELENTE

Estuvo bien, en general no hay quejas. La atención estuvo bien, pero la infraestructura que está a disposición no va acorde con el precio.... no hay piscina, áreas o terrazas abiertas, solo hay un patio techado con toldo, cerrado, no muy agradable, bastante frio, que podría decirse es la zona social, pero bastante descuidada en ambientación. Definitivamente hay mejores opciones en la web para Chiclayo, con precios bastante similares. No es un mal hotel, en lo absoluto, pero está en el nivel en el que uno preferiría explorar otras opciones antes de volver. No es el hotel que uno diría "es mi preferido cada vez que llego a Chiclayo y no lo cambio". Ese sería un resumen de todo. Otro tema, cuando me refiero al precio, me refiero al precio de la web.... consulté el precio oficial en recepción ¡Y es absurdo! ¡Demasiado alto! Fuera de discusión. Esa sería una crítica directa al hotel... en fin, con los precios de la web de Hoteles.com al menos es una opción a tomar en cuenta.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, bien situé. RAS
Stayed 3 nights in May 2017
Verified review

10/10 Excellent

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Chiclayo

Excellent free airport pick-up/drop-off service. Good restaurant and bar.
Verified review

8/10 Good

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised but they were accommodating.

The hotel was beautiful and comfortable. However, we reserved a room that was advertised as being two double beds with the ability to request a rollaway for one of our kids. We are a family of five. When we arrived they told us they did not have rooms with two double beds, only one double bed (matrimonial) or two single beds. They were very accommodating and gave us a room with a king bed for the same price we had paid on hotels.com but did charge us extra to bring in a single bed. So, we made it work but paid more than planned. Also, they charged us 20 soles extra for two of our breakfasts because the room only included 3 breakfasts.
Verified review

8/10 Good

Karen Swaffield

Liked: Cleanliness, staff & service, room comfort

Good, but not perfect

The location is quite central and the service is good. We had a few minor issues with our room which were resolved quickly. Don't expect to have a quite stay. This is not the hotel's fault but just a fact of life with the traffic in Chiclayo. The hotel is a little run down in places and could use some simple repairs but it is clean and comfortable. The buffet breakfast is adequate but there isn't a lot of variety. Overall satisfied with our stay.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Ok but not great

This hotel is well situated near the center of the city, but is extremely noisy and the location is not very nice or save. They also forgot to charge us 50 soles for the taxes and called us two days later making a problema about it, when I had been their mistake all along.
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, free airport shuttle. WiFi a little week in some areas.
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel é muito bom, com quartos confortáveis. A rua em frente é muito barulhenta, solicitamos um quarto de fundos e fomos prontamente atendidos, fica dica! Ótimo café da manhã
Verified review

6/10 Okay

Takuo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel comodo cerca al aeropuerto.

Es un hotel 3 * con un ligero 'upgrade', gracias a la atencion del personal, articulos como shampoo, reacondicionador, chocolatito, toallas nuevas, etc. A pesar de que tiene ventanas hermeticas con vidrio insulado (doble vidrio) se siente demasiado la bulla de los autos, ya que el Hotel se encuentra en una avenida principal, y en Provincia los taxistas usan demasiado el claxon. La bulla comienza muy temprano por la manana y te despierta.
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good choice in Chiclayo.

It is a clean, good location, close to main square, malls and airport. Nice people in staff, and the best is its restaurant. Delicious traditional plates for lunch and dinner. My room was at the 6th floor not to the street. Very very nice rest, quiet and clean. Transportation to the airport is for free and very confortable vehicle. I recommend this hotel strongly.
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo hotel

Nice and confortable
Verified review

6/10 Okay

Otto

Liked: Cleanliness, staff & service, property conditions & facilities

Nettes Hotel

Gutes, sauberes Zimmer. Sehr freundliches Personal.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but location could have been better but that is not the fault of the hotel.
Verified review

8/10 Good

randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cool

Had no water pressure in room the first day. Staff tried to solve problem by switching rooms, which was an inconvenience. Housekeeping then indicated they would get the issue looked at and by the end of the afternoon, plumber had repaired the problem (new fixtures, dirty lines). Room was clean, good size. AC worked very well. Breakfast smorg was good. Hotel is a bit out of the way.