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Holiday Inn Chilpancingo by IHG

3.5 star property

Photo gallery for Holiday Inn Chilpancingo by IHG

Exterior
Outdoor pool
Exterior
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Blvd Vicente Guerrero No. 148, Col. Ciudad de los Servicios, Chilpancingo de los Bravo, GRO, 39074
  • Place, La Avispa Museum
    ‪12 min walk‬
  • Place, Galerias Chilpancingo
    ‪15 min walk‬
  • Place, Zoologico Zoochilpan
    ‪4 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Terrace

Standard Room, 2 Queen Beds, Terrace

Standard Room, 2 Queen Beds, Terrace

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Chilpancingo de los Bravo

A family-friendly stay in Chilpancingo de los Bravo awaits you at Holiday Inn Chilpancingo by IHG. Within a 20-minute stroll, you'll find Galerias Chilpancingo and La Avispa Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, LUiX, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Bar Papagayos is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym and Hot tub. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings buffet breakfast is served between 7 AM and noon. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Chilpancingo de los Bravo hotel, you'll be 3.8 km (2.4 mi) from Regional Museum of Guerrero and 3.8 km (2.4 mi) from Jose Juarez Museum.

What's nearby

  • La Avispa Museum - 12 min walk - 1.0 km
  • Galerias Chilpancingo - 15 min walk - 1.3 km
  • Zoologico Zoochilpan - 4 min drive - 5.6 km
  • Regional Museum of Guerrero - 7 min drive - 6.7 km
  • Tehuacalco Archaeological Zone - 38 min drive - 55.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 80 min drive

Restaurants

  • ‪Taqueria "el buen pastor - ‬5 min walk
  • ‪El Tejaban Restaurante - ‬8 min walk
  • ‪Xalicco Palacio - ‬9 min walk
  • ‪Vips - ‬5 min walk
  • ‪Tortas de Don Tony - ‬2 min drive

About this property

Holiday Inn Chilpancingo by IHG

Holiday Inn Chilpancingo by IHG offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the family-friendly Holiday Inn Chilpancingo by IHG. An airport shuttle during limited hours is available for a fee. Free self parking and valet parking are available.

This 3.5-star Chilpancingo de los Bravo hotel is smoke free.

  • 120 guestrooms or units
  • Conference rooms
  • Deli
  • Supervised kids' activities (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Chilpancingo by IHG offers 120 air-conditioned accommodations with a safe and free newspapers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$113
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Weekday buffet breakfast available 7 AM to noon for a fee: MXN 185 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Papagayos
  • LUiX

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 185.00 for adults and from MXN 95.00 for children
  • Airport shuttle fee: MXN 2500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chilpancingo Hotel Chilpancingo de los Bravo
Holiday Inn Chilpancingo Hotel
Holiday Inn Chilpancingo Chilpancingo de los Bravo
Inn Chilpancingo Hotel
Holiday Inn Chilpancingo

Frequently asked questions

What is the cancellation policy at Holiday Inn Chilpancingo by IHG?

Holiday Inn Chilpancingo by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Chilpancingo by IHG?

Yep, Holiday Inn Chilpancingo by IHG has a free self car park and free valet parking.

Does Holiday Inn Chilpancingo by IHG have a pool?

Holiday Inn Chilpancingo by IHG has an outdoor pool. The pool is open 7 AM to 10 PM.

What makes Holiday Inn Chilpancingo by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Chilpancingo by IHG.

Is Holiday Inn Chilpancingo by IHG family-friendly?

You bet! With amenities such as children's meals, supervised childcare and a corner/local shop, it's no surprise that Holiday Inn Chilpancingo by IHG is a hit with families.

Does Holiday Inn Chilpancingo by IHG serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 7 AM and noon.

Is there a free airport shuttle available at Holiday Inn Chilpancingo by IHG?

No, but there's an airport shuttle that runs from 9:00 AM - 4:00 PM for a fee.

Is there a bar or restaurant at Holiday Inn Chilpancingo by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Chilpancingo by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Chilpancingo by IHG?

No, only service animals are allowed.

Holiday Inn Chilpancingo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 3 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Digno

Un digno Holiday Inn. Exactamente lo que me esperaba, muy bien conservadas los muebles, cama, etc en la habitación. Todo al 100. Falta iluminación en los pasillos,
Stayed 1 night in May 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located -just a few miles away from Galerías Chilpancingo shopping mall- and, above all, excellent facilities and staff!!
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me facturaron

Ya van varias veces que me dicen que la a0micacion es la que me tiene que facturar y tienen razon pero es muy dificil que la apmicacion nos facture la app no es muy co.oda para hacerlo y no hayo quien me haga la factura
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción para esta Ciudad
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y muy cómodos
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Graciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención rápida de todo el personal. Check in out fácil y rápido. Habitación muy cómoda
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Dulce

Liked: Cleanliness, staff & service, room comfort

Dulce

Buenas habitaciones
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El mejor hotel de chilpancingo muy bien cuidado y comodo
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilpo

Great
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Ramiro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nefasto

No me gusto el servicio de room service muy limitado y nunca te contestan los empleados no hacen el más mínimo esfuerzo por complacer a los huéspedes
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

juan pablo tziu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Chilpancingo, siempre limpio y en buenas condiciones, las instalaciones se ven nuevas y en buenas condiciones
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PÉSIMO servicio

Mala, el personal muy despota y sin ningún interés e intensión de solución de problemas, para empezar pedir de favor si podían envíame me factura al hacer mi check Inn… me dijeron que era imposible, que su sistema lo hace automáticamente durante la madrugada al hacerles revisión o algo así, tuve que llamar otra vez a primera hora (7:30am) y me dijeron que para que me la mandarán debía entregar la habitación; después realice un consumo (desayuno) y solicite factura… no me llegó, les llame otra vez como a las 12, me dijeron que las haces hasta un horario pero me la mandarían en 5 minutos… hoy después de 36 hrs sigo esperando mi factura o tendré que volver a llamar con todo y les apunté los datos Gtes veces
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación te permite tener acceso a restaurantes y lugares principales de la ciudad
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodas las camas
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

ANA BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Muy confortable. El personal muy atento. Definitivamente en mi proxima estancia sera ahi nuevamente
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in May 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Chilpancingo by far!

It was an amazing stay, the place it very centrally located. The staff is super attentive and friendly. The breakfast and dinner we delicious and of great value as well as the wait staff. This is honestly the BEST experience to this day on all the hotels I've booked on Hotels.com.
Stayed 1 night in Mar 2021
Verified

8/10 Good

PABLO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La calidad de servicio solo en Holiday Inn

Un lugar seguro y limpio. Con estricto control de medidas contra.el Covid-19.Buen servicio de restaurante y buena atención.
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente hotel. Terribles políticas en salones

El hotel excepcionalmente limpio y muy confortable. Pero nos tocó trabajar en los salones y la política es no encender el aire acondicionado hasta que comience el evento y la verdad es muy desgastante trabajar con el calor y la humedad. Por otro lado, antes de finalizar el evento también apagaron el aire acondicionado, lo cual es muy frustrante.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia.

Pasamos una agradable estancia, el servicio fue excelente muy amable todo el personal.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy amables y muy buena atención, la verdad todo en general es perfecto
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Su servicio al cliente y su limpieza , mucha seguridad
Stayed 4 nights in Aug 2020