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Hotel on the Cay

Property class: 3

Photo gallery for Hotel on the Cay

An aerial view of a coastal property with a beach, a pool, and several boats.
A balcony with a round table and two chairs, overlooking a beach with palm trees and a clear blue sea.
A beach with palm trees, boats, and a dock.
A courtyard with a central pathway flanked by white buildings with arches, surrounded by tropical plants and palm trees.
A modern hotel with multiple balconies, a stone facade, and a landscaped garden area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
The current price is NZ$462
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Protestant Cay, Christiansted, St. Croix, 00822
  • Place, Protestant Cay Beach
    ‪1 min walk‬
  • Place, Fort Christiansvaern
    ‪2 min walk‬
  • Place, St. Croix Government House
    ‪4 min walk‬
  • Airport, Christiansted (STX-Henry E. Rohlsen)
    ‪29 min drive‬

Room options

View all photos for Deluxe Single Room, Balcony, Harbour View

A hotel room with a bed, a TV, a balcony with chairs, and a view of a natural landscape.

Deluxe Single Room, Balcony, Harbour View

  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony, Harbour View

A hotel room with two beds, a ceiling fan, an air conditioning unit, macrame wall decor, and a wooden door.

Deluxe Double or Twin Room, Balcony, Harbour View

  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Harbour View

A modern hotel room with a sofa, a TV, a ceiling fan, a balcony with chairs, and a view of the sea.

Suite, Balcony, Harbour View

  • Harbour view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, Balcony

A balcony with a table and two chairs, overlooking a marina with boats and a coastal town.

Deluxe Single Room, Balcony

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony, Bay View

A hotel room with two beds, a TV, a chair, a lamp, and a view of palm trees.

Deluxe Double or Twin Room, Balcony, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, Balcony, Beach View

A hotel room with a bed, a TV, a balcony with chairs, and a view of a natural landscape.

Deluxe Single Room, Balcony, Beach View

  • Beach view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony, Beach View

A balcony with a table and two chairs, overlooking a beach with palm trees and a clear sky.

Deluxe Double or Twin Room, Balcony, Beach View

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Bay View

A modern living room with a sofa, coffee table, and chairs, a large window with a view of palm trees, and a ceiling fan.

Suite, Balcony, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

About the area

Christiansted

At Hotel on the Cay you'll be within steps of Protestant Cay and Protestant Cay Beach. Highlights at this beachfront hotel include in-room free WiFi and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a terrace and a garden. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Christiansted hotel include Scale House and Old Danish Customs House.

What's nearby

  • Protestant Cay - 1 min walk - 0.0 km
  • Protestant Cay Beach - 1 min walk - 0.1 km
  • Christiansted National Historic Site - 1 min walk - 0.1 km
  • Fort Christiansvaern - 2 min walk - 0.2 km
  • St. Croix Government House - 4 min walk - 0.3 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Shupe's on the Boardwalk - ‬17 min walk
  • ‪Rum Runners - ‬18 min walk
  • ‪Savant - ‬11 min walk
  • ‪Singh's Fast Food - ‬20 min walk
  • ‪Crucian Cafe - ‬4 min walk

About this property

Hotel on the Cay

As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

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  • Parking included
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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 May 2026 to 31 December 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

What is the cancellation policy at Hotel on the Cay?

Hotel on the Cay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel on the Cay?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel on the Cay on 19 Nov 2026 start from NZ$462, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel on the Cay?

Yep, Hotel on the Cay has a self car park for USD 25 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel on the Cay?

Yep, Hotel on the Cay is on Protestant Cay Beach, which hotel guests give top marks. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

What makes Hotel on the Cay a romantic place to stay?

A champagne service and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel on the Cay.

Is there a free airport shuttle available at Hotel on the Cay?

No, Hotel on the Cay does not offer an airport shuttle service.

What time are check-in & check-out at Hotel on the Cay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel on the Cay?

No, pets are not allowed.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 831 reviews
Rating 8 - Good. 255 out of 831 reviews
Rating 6 - Okay. 149 out of 831 reviews
Rating 4 - Poor. 73 out of 831 reviews
Rating 2 - Terrible. 76 out of 831 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
2 nd time staying here and I love it.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Housekeeping ‼️‼️‼️was awesome Josephine was the best ever‼️thank u for ur help Josephine Love that hotel 🏨
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for that price
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Had a great view of the boardwalk from the 3rd floor ! It was a very relaxing hotel with friendly staff and a on site bar & restaurant.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Courteous staff..super friendly
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and staff were attentive and friendly.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations being made to this special property are outstanding, and it will only continue to get better. The staff was wonderful, the housekeeping was excellent, and the beach bar is superb. I will definitely return!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In spite of maintenance and upgrades going on, the folks were friendly and provided a clean and comfortable resort. I'll be back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The views, private beach, and hotel bar are incredible. The hotel is a little outdated and under a little construction but is the best place to stay while in St. Croix!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and was everything and more for our vacation. Everyone was so friendly that lived in the condo and the host was fantastic to say the least about them.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was spacious. Staff was friendly. Beach area was nice.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I can’t wait to see the hotel finished and restored. We have been coming there for over 20 yrs. My ex-husband is from St.Croix, we know how beautiful the property use to be. The staff were friendly, courteous, and helpful. We love the beach.
View from our balcony
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service
They actually moved us to King Christian, which was very nice
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A million dollar view from the room balcony.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hotel Cay! The staff was incredibly friendly and welcoming, making the entire experience even more enjoyable. The location is absolutely beautiful—perfect for relaxing and taking in the scenery. One of my favorite parts was using the water taxi—it added such a fun and unique touch to the trip. The bar was fully stocked with great options, and the food from Rolling Smoke was delicious with a nice variety to choose from. Overall, everything exceeded my expectations, and I would definitely stay here again. Highly recommend!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
we have stayed at Hotel on the Cay several times. we have been coming to St Croix since 2014 and only stayed there. the beach is why we come there and the beautiful clear water. the hotel is under new ownership and is in the process of renovations and repair from past hurricane. the bar on the hotel property has good food and drinks!
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff was great, the rooms were clean. I wasn’t aware the pool wasn’t open and there was active construction taking place at 7-8am every morning. We had to move rooms because of it and we could still hear all of it loudly.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
This property gives you beautiful views, a beach to walk daily, but mainly it's the serenity. It is under some renovations and no telling what the cost to stay there will be then. I suggest you check it out. Remember to stay Left
Stayed 10 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Needs renovated!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and Vacation.
Stayed 10 nights in Feb 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had roaches.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Awesome Staff, beautiful beach, great views, cant wait to go back
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Been staying here for 20 years. The best place on the island in my opinion.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the roaches, the place was AMAZING. Drinks were great, food was filling. The property was under construction, but still very beautiful. The roaches really killed the vibe though. They seem to enjoy the bathroom and the curtains the most even though they are also present in the kitchenette. I think an exterminator would do them good. The staff were very helpful and very friendly. Otherwise we had a great time. Would have been 5 stars if we didn’t have to deal with roaches in our room. Easy fix.
Stayed 3 nights in May 2026