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Hotel on the Cay

3.0 star property
Beachfront hotel for sun and fun

Photo gallery for Hotel on the Cay

Beach/ocean view
Superior Suite, Partial Ocean View
Superior Suite, Partial Ocean View | Living area
Superior Suite, Partial Ocean View | Beach/ocean view
Superior Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Fort Christiansvaern
    ‪2 min walk‬
  • St. Croix Government House
    ‪3 min walk‬
  • Sugar Beach
    ‪4 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪23 min drive‬

Room options

View all photos for Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Christiansted

At Hotel on the Cay you'll be within steps of Protestant Cay and Protestant Cay Beach. Highlights at this beachfront hotel include free self-parking, a bar/lounge and in-room kitchenettes. .This beach hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a computer station, barbecues and multilingual staff. .Places within a 5-minute walk of this 3-property class Christiansted hotel include Christiansted National Historic Site and Scale House.

What's nearby

  • Fort Christiansvaern - 2 min walk - 0.2 km
  • St. Croix Government House - 3 min walk - 0.3 km
  • Sugar Beach - 4 min drive - 2.7 km
  • Buccaneer Beach - 6 min drive - 4.2 km
  • Buccaneer Golf Course - 7 min drive - 4.2 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪El Leon - ‬15 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪The Mill - ‬17 min walk
  • ‪Singh's Fast Food - ‬20 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Languages

English

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The price is NZ$360
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

What is the cancellation policy at Hotel on the Cay?

Hotel on the Cay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel on the Cay?

Yep, Hotel on the Cay has a free self car park.

Are there any beaches close to Hotel on the Cay?

Yep, Hotel on the Cay is on Protestant Cay Beach, which hotel guests give top marks. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

What makes Hotel on the Cay a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel on the Cay.

Is there a free airport shuttle available at Hotel on the Cay?

No, Hotel on the Cay does not offer an airport shuttle service.

What time are check-in & check-out at Hotel on the Cay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel on the Cay?

No, only service animals are allowed.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 234 out of 715 reviews
Rating 8 - Good. 233 out of 715 reviews
Rating 6 - Okay. 131 out of 715 reviews
Rating 4 - Poor. 60 out of 715 reviews
Rating 2 - Terrible. 57 out of 715 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, room comfort

A great location for the price

The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.
Stayed 10 nights in Jan 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
As is the case with most of the Caribbean, Hotel on the Cay has been battered by hurricanes. However, if you love the beach, are not fussy and do not need ADA amenities, it is perfect. They do a great job of keeping the rooms clean and take good care of guests with charming island hospitality.
Stayed 7 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in BAD need of renovation. When we walked into our room there was a roach on the bed, misquotes flying around and the sink had ghost ants all over it. The ants stayed our entire 7 day stay. The screens on the sliding door were ripped and didn’t close. The curtains were hanging off the track, broken. No water pressure in the shower and 9 times out of 10 there was no hot water. The staff did clean our room on our 3rd day and on our 5th day. Basically empty the trash and make the bed. The floors were not cleaned and since you’re walking across sand to get to/from the hotel room, you can imagine how quickly the floors got dirty. The location of the hotel was perfect and the beach is nice. Although beware, 200 yards from the beach access, where you catch the water taxi over to the hotel, a restaurant is pumping their raw sewage into the ocean. You can actually see toilet paper floating in the water and the smell is ungodly. Yes it’s 150-200 yards away but directly in front of the hotel and water moves quickly so yes, you’re swimming in sewage water. The hotel grounds were nice. Loved the lizards, iguanas and hermit crabs. The water feature out front is not working and is filthy but if they can get that running it will be nice.The pool is STILL closed. It’s been over a year so I guess they don’t have plans on fixing it. The beach bar is very nice. Amber, the bartender was amazing! Front desk staff is clueless. Charged me $275 2 days AFTER checkout. disputing that.
Stayed 7 nights in Jan 2025

8/10 Good

michael rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Teddy

Stayed 3 nights in Jan 2025

8/10 Good

michelle

This hotel is for beach lovers! You are steps From the beach. The views from hotel Rooms have close view of ocean. Hotel rooms are very basic but also half The price of others
Stayed 1 night in Jan 2025

8/10 Good

michelle

Travelled with group
Best view than any other hotel on the beach!
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that it was on an island in the water. Peaceful and quiet. A very relaxing atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

michelle

Travelled with group
It was closed!
Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Travelled with partner
We only were able to stay 2 nights and had to be moved to the king christian hotel.the health department shut down the hotel because guests had gotten Legionnaire's Disease.Wish hotel would of gave us a upgrade at king christian hotel for the inconvenience of the situation
Stayed 9 nights in Jan 2025

2/10 Terrible

David Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was forced to be moved for health violations and would not tell me what the actual problem was or if we were exposed to anything dangerous! I was also guaranteed a partial refund that has yet to be taken care of,would not stay there ever again
Stayed 10 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Whole trip was ruined due to an outbreak at the ho

Complete waste of trip. I got sick due to an exposure of legionnaires disease which the hotel was aware of a month in advance but still accepted guest here (discovered two days after feeling sick the hotel had an outbreak and was force to close - learn this from a local that confirm w/ a news article published in the st Criox VI fb group ) .While some of the staff were friendly, the majority of the employees & mgt were nonchalantly and didn't offer any medical support or attention. Completely negligent and inconsiderate of the guest welfare .
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfredo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jeanice, Fayetteville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view was beautiful, but the Hotel is extremely older over 40 plus years and nothing is updated on the property. Also after we checked out on 8 Jan 2025 and my spouse and I left the Island not feeling well. We found out from family on the island that The Department of Health Ordered Hotel on the Cay to Cease Operations Amid Legionnaire’s Disease. It here we a couple confirmed cases and the symptoms are like the Flu . Now I have to get a urine test to make sure it’s just Flu we have and nothing else.
Stayed 2 nights in Dec 2024

6/10 Okay

Benjamin

Disliked: Staff & service

Good hotel - but need a ferry every time you leave

Very beautiful beach and great concept, biggest downfall is relying on a Ferry. Room was clean and pretty renovated. Could use some more upgrades but room itself was good! Food and bar on the beach is great, but I wish they were open for dinner (BBQ closes at 5, bar time was inconsistent when they closed). Best part is their sister hotel, King Christen Hotel, has tons of food options and we’re all very good. Coolest thing is just the fact of staying on the cay. Ferry was very fast (2 minutes), but response time was very inconsistent. Sometimes we waited 5 minutes, some not at all, one time close to 15 minutes. They did have a ferry as early as 6am, but it took some waiting and needing to call the office. Overall, easy if you plan to need an additional 10 minutes to get anywhere. Overall, decent stay. Would recommend people stay there for a night, but probably won’t be rebooking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Dec 2024

4/10 Poor

Velma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great. The property was very sad and needs to be upgraded badly. The potential is there but it was unfortunate.
Stayed 1 night in Dec 2024

2/10 Terrible

JASMIN

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Let's bring The Hotel on the Cay into the future

The Hotel on the Cay needs renovating from top to bottom Guess need more food, entertainment, TV and WIFI not working well, their were roaches, The appliances' were in poor condition i can go on and on. I stayed at the hotel in 1995 the hotel looked better then.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness
Nice staying in a hotel on a cay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Winston

Stayed 2 nights in Dec 2024

10/10 Excellent

Milagros

Stayed 1 night in Nov 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than i expected
Stayed 1 night in Dec 2024

6/10 Okay

Larisia

Travelled with family
Disliked: Amenities
I heard the property was in repair before I arrived but I didn't think the water fountain would be empty and the railings would feel like you will tumble over the side. It's old but not too bad for the price. Hopefully one day it can get back to it's glory.
Stayed 3 nights in Dec 2024