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Mercure Chur City West

4.0 star property
Pet-friendly hotel connected to a shopping centre in Chur with a rooftop terrace

Photo gallery for Mercure Chur City West

Deluxe Room, 1 Double Bed, Mountain View
Fitness facility
Bar (on property)
Bowling
Bowling

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Laundry
  • Housekeeping
The current price is NZ$373
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Comercialstrasse 32, Chur, GR, 7000
  • Place, Bowling Rock 'n' Bowl
    ‪2 min walk‬
  • Place, Chur-Brambuesch Gondola
    ‪16 min walk‬
  • Place, Rhyetian Railway Building
    ‪3 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Mountain View

Comfort Room, 2 Single Beds, Mountain View

Comfort Room, 2 Single Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Corner

Superior Room, 2 Single Beds, Corner

Superior Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Corner

Superior Room, 2 Single Beds, Corner

Superior Room, 2 Single Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 Double Bed

About the area

Chur

You'll be connected to a shopping centre at Mercure Chur City West, and within a 20-minute stroll of Chur-Brambuesch Gondola and Bowling Rock 'n' Bowl. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Towers City West Rest., serves Regional cuisine and is open for breakfast, lunch and dinner. 3444 square feet (320 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 4-property class Chur hotel you'll find Flims Laax Falera Ski Resort.

What's nearby

  • Bowling Rock 'n' Bowl - 2 min walk - 0.2 km
  • Chur-Brambuesch Gondola - 16 min walk - 1.4 km
  • Rathaus - 2 min drive - 1.8 km
  • Obertor Building - 2 min drive - 1.8 km
  • Rhyetian Railway Building - 3 min drive - 2.2 km

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Sunshine Pub - ‬19 min walk
  • ‪Restaurant Moby Dick - ‬3 min drive
  • ‪Burger King - ‬4 min walk
  • ‪Subway - ‬13 min walk
  • ‪Konditorei Merz - ‬14 min walk

About this property

Mercure Chur City West

Pet-friendly hotel connected to a shopping centre in Chur with a rooftop terrace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3444 square feet (320 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at the business-friendly Mercure Chur City West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chur hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 2012
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Corner/local shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Chur City West offers 49 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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The price is NZ$339
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping centre

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 24 for adults and from CHF 10 for children
  • Covered self-parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

What is the cancellation policy at Mercure Chur City West?

Mercure Chur City West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chur City West?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Chur City West on 7 Dec 2025 start from NZ$361.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chur City West?

Yep, Mercure Chur City West has a covered self car park with in/out privileges for CHF 15 per day. Onsite parking is limited.

What makes Mercure Chur City West a romantic place to stay?

Al fresco dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Mercure Chur City West.

Is Mercure Chur City West family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Mercure Chur City West is a hit with families.

Does Mercure Chur City West serve breakfast?

You bet, buffet breakfast is on offer weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Chur City West?

No, Mercure Chur City West does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Chur City West?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chur City West?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Chur City West?

Furry friends are welcome at Mercure Chur City West, with food and water bowls on offer.

Reviews

Mercure Chur City West Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 223 out of 373 reviews
Rating 8 - Good. 128 out of 373 reviews
Rating 6 - Okay. 14 out of 373 reviews
Rating 4 - Poor. 3 out of 373 reviews
Rating 2 - Terrible. 5 out of 373 reviews

Reviews

10/10 Excellent

Sudeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Won Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a mountain view room at the corner of the building, so we have two sides of the walls are big picture windows with fantastic view of Alps. The room is spacious with a kitchen and fridge. Very big and nice bathroom. Will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ratnasiri

Stayed 1 night in Aug 2025

10/10 Excellent

Erivelto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfectly the personal and cleaning ladies whas amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Erivelto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a amazing area nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Arani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend.
Stayed 2 nights in Jul 2025

10/10 Excellent

MUNISH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for family
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Stayed 2 nights in May 2025

10/10 Excellent

Catherine Marie

Liked: Amenities, property conditions & facilities
convenient
Stayed 1 night in May 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and amenities is good.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS stay. Comfortable, clean, and convenient.
Stayed 1 night in May 2025

6/10 Okay

lolita

Travelled with partner
Breakfast was horrible and its nor worse 50 chf.
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning
Stayed 3 nights in May 2025

10/10 Excellent

Joan, Wake Forest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the staff were amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Alpine Views

The Mercury is a fantastic quiet hotel with views of the alps. The room was exceptional and large with big picture windows. Very comfortable bed. Reception were very friendly and helpful with a variety of places to eat nearby. The only downside was that the hotel is a little distance from the railway station but a regular bus service drops you to the door, so no real issues. Loved it and would stay again. Huge inflatable Lindt bunny on the roof of the shopping centre
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Do not think it warranted its 4 stars. Room was clean, bed comfortable and lovely bathroom, but some issues with electrics and no access to TV international stations. Restaurant closed Sunday. Not great location. Poor social space so restricted to room.
Stayed 1 night in Mar 2025

6/10 Okay

krishnee, Toronto

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 3 nights in Jan 2025

10/10 Excellent

Raymund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the property.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024