21c Museum Hotel Cincinnati

4.5 star property
Luxury hotel with a full-service spa, near Great American Ball Park

Photo gallery for 21c Museum Hotel Cincinnati

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Dinner and brunch served
Suite, 1 King Bed, Corner
Luxury Suite, 1 King Bed
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$310
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
609 Walnut St, Cincinnati, OH, 45202
  • Place, Fountain Square
    ‪3 min walk‬
  • Place, Duke Energy Convention Center
    ‪6 min walk‬
  • Place, Great American Ball Park
    ‪8 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Private bathroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Bathrobes
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Bathrobes
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Bathrobes
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Room (Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

Luxury Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 3
  • 1 Double Bed

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About the area

Cincinnati

A luxury stay in the heart of Cincinnati awaits you at 21c Museum Hotel Cincinnati. Within just a 15-minute stroll, you'll find popular places like Great American Ball Park and Hard Rock Casino Cincinnati. Highlights at this boutique hotel include a full-service spa, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and hydrotherapy. The restaurant, Metropole, is open for brunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and a conference centre. On weekend mornings cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4.5-property class Downtown Cincinnati hotel include Heritage Bank Center and Paycor Stadium.

What's nearby

  • Fountain Square - 3 min walk - 0.3 km
  • Duke Energy Convention Center - 6 min walk - 0.6 km
  • Great American Ball Park - 8 min walk - 0.7 km
  • Paycor Stadium - 11 min walk - 0.9 km
  • Hard Rock Casino Cincinnati - 11 min walk - 0.9 km

Getting around

  • Aronoff Center Tram Stop - 2 min walk
  • Cincinnati Union Terminal - 5 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 25 min drive

Restaurants

  • ‪First Watch - ‬2 min walk
  • ‪Bru Burger Bar - ‬1 min walk
  • ‪Urbana Cafe - ‬1 min walk
  • ‪Bay Horse Cafe - ‬2 min walk
  • ‪Madonna's Bar & Grill - ‬3 min walk

About this property

21c Museum Hotel Cincinnati

Luxury hotel with a full-service spa, near Great American Ball Park
21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. The luxury 21c Museum Hotel Cincinnati also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4.5-star Cincinnati hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 10 levels
  • Built in 1912
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at 21c Museum Hotel Cincinnati?

21c Museum Hotel Cincinnati offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 21c Museum Hotel Cincinnati?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Cincinnati on 1 Mar 2026 start from NZ$301.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 21c Museum Hotel Cincinnati?

Yep, 21c Museum Hotel Cincinnati has valet parking with in/out privileges for USD 45 per night.

Is there a spa on site at 21c Museum Hotel Cincinnati?

Yep, there is an onsite spa at 21c Museum Hotel Cincinnati. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

What makes 21c Museum Hotel Cincinnati a romantic place to stay?

A champagne service and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at 21c Museum Hotel Cincinnati.

Is 21c Museum Hotel Cincinnati family-friendly?

You bet! With amenities such as laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that 21c Museum Hotel Cincinnati is a hit with families.

Does 21c Museum Hotel Cincinnati serve breakfast?

Yeah, cooked-to-order breakfast is on offer at weekends from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at 21c Museum Hotel Cincinnati?

No, 21c Museum Hotel Cincinnati does not offer an airport shuttle service.

Is there a bar or restaurant at 21c Museum Hotel Cincinnati?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at 21c Museum Hotel Cincinnati?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at 21c Museum Hotel Cincinnati?

Furry friends are welcome at 21c Museum Hotel Cincinnati, with food and water bowls on offer.

21c Museum Hotel Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1005 reviews
Rating 8 - Good. 163 out of 1005 reviews
Rating 6 - Okay. 119 out of 1005 reviews
Rating 4 - Poor. 60 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

ToniMarie

The
Stayed 1 night in Nov 2025

10/10 Excellent

Beth

Stayed 1 night in Nov 2025

6/10 Okay

Kim

Travelled with partner
The staff was outstanding. The room was small and showed wear. The shower stream was very weak. Great location and great art.
Stayed 2 nights in Nov 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We looked forward to trying the 21c but were disappointed. Luxury room upgrade pointless, window looked at a wall not Walnut St as described. No double sink as described. Sink and shower had continuous leak. Mini fridge door wouldn’t stay shut. The shower at the base of the glass lots of soap scum that had not been cleaned. The table sitting area had splashes of mystery liquid on it.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Oct 2025

8/10 Good

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Did not feel like the cleanest hotel I have stayed in. Body wash remained empty for my 3 day stay which shows a lack of attention to detail. The rooftop bar is closed, something not shown on their website. When we asked the staff they said it has been closed since "COVID". There was also a standing smell of sewage in the lobby the entire time. Staff said it was a City sewage issue. It was kind of unbearable.
Stayed 3 nights in Oct 2025

6/10 Okay

Lucas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was very worn down compared to other 21C. Lots of sewer smell. The room had places that were pretty dirty, and there were hairs in our bathroom, on towels, and on vanity. It wasn’t horrible but not what we expected for the price and hotel brand. And the valet driver left his radio thing in our car and we had to go back to return it. We have loved 21C in the past but we’re very disappointed with this one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kymberlei Locke

Stayed 1 night in Oct 2025

4/10 Poor

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness
the hotel did smell like sewage, are room was never cleaned just the beds were made, and garbage can was to small , Bu the the staff in general were completely nice
Stayed 3 nights in Oct 2025

8/10 Good

Annie

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

2/10 Terrible

Jillian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst experiences I have had at a hotel. The staff was not trained at all and could not work their own systems. They gave me a room that was under construction. I asked every day for room service and never got it. To have basic accommodations like toilet paper or towels was a fight and took hours to days to get. I would never recommend this hotel to anyone.
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Business traveller
Liked: Staff & service
This hotel has become quite run down. The lobby and common areas around it smell bad, as does the fitness center. The rooms, carpet and bathrooms are run down. The staff is nice. All that said, the current experience is not commensurate with the high end price. I’ve been staying here for the past three years when I travel to Cincinnati for business. I won’t be staying here anymore.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was both courteous and professional and the room was spotless.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The lobby smelled like sewage. We were told our room would have water. No water and our refrigerator was broke and was in pieces.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Rooms were remodeled but you can still tell it’s old. The staff was super nice. The lobby did have an odd smell when you walk in. Our room was out of body wash so I called and asked for some and it was never refilled nor was the room cleaned during our 2 night stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

deborah, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Love it great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in Cincinnati for business or pleasure. It's a nice counterpoint to the big business block, hotels and convention centers. The staff are eclectic and interesting, attentive and entertaining. We always enjoy the art installations. The food and cocktails are good. The rooms are quiet, comfortable and clean.
Stayed 2 nights in Oct 2025

2/10 Terrible

Earl

Stayed 1 night in Sep 2025

4/10 Poor

Stephanie, SAN ANTONIO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025