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Palace Hotel

3.5 star property

Photo gallery for Palace Hotel

Interior
Outdoor pool, open 7:00 AM to 6:00 PM, pool loungers
Lobby
2 bars/lounges, lobby lounge, sports bar
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$48
includes taxes & fees
31 May - 1 June

Explore the area

View map
Jalan Raya Cipanas, Cipanas, West Java, 43253
  • Place, Cipanas Presidential Palace
    ‪3 min walk‬
  • Place, Cibodas Botanical Gardens
    ‪18 min drive‬
  • Place, Puncak Tea Plantation
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Minibar, soundproofing, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, soundproofing, free WiFi, bed sheets

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Cipanas

At Palace Hotel you'll be within a 5-minute walk of Cipanas Presidential Palace and 4.8 km (3 mi) from Kebun Raya Cibodas. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .The café, Flamboyan Cafe, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 3.5-property class Cipanas hotel, you'll find Taman Safari Indonesia.

What's nearby

  • Cipanas Presidential Palace - 3 min walk - 0.3 km
  • Kebun Raya Cibodas - 17 min drive - 9.8 km
  • Cibodas Botanical Gardens - 18 min drive - 7.1 km
  • Puncak Tea Plantation - 26 min drive - 14.7 km
  • Taman Safari Indonesia - 58 min drive - 31.4 km

Getting around

  • Ciomas Station - 35 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 165 min drive

Restaurants

  • ‪RM Jangkar - ‬11 min walk
  • ‪Restaurant Taman Sari - ‬6 min walk
  • ‪Spatula - Bakery, Pizza, Ice Cream - ‬1 min walk
  • ‪Palace Hotel - ‬1 min walk
  • ‪Nasi Tim Ayam "Jangkar - ‬11 min walk

About this property

Palace Hotel

Palace Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a terrace are also featured at Palace Hotel. Self parking is free.

This 3.5-star Cipanas hotel is smoke free.

  • 192 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Palace Hotel offers 192 air-conditioned accommodations with minibars and free newspapers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Lobby
Pesona Alam Resort & Spa
Cisarua
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.4 out of 5, Excellent, 39 reviews
The price is NZ$104
includes taxes & fees
16 June - 17 June
Pesona Alam Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 150,000 for adults and IDR 85,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cempaka Club
  • Flamboyan Cafe
  • Lobby Lounge
  • Palace Food Court

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 85000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Cipanas

Palace Hotel Cipanas

Palace Hotel Hotel

Palace Hotel Cipanas

Palace Hotel Hotel Cipanas

Frequently asked questions

What is the cancellation policy at Palace Hotel?

Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Hotel?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Palace Hotel on 31 May 2026 start from NZ$48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palace Hotel?

Yep, Palace Hotel has a free self car park.

Is there a spa on site at Palace Hotel?

Yep, there is an onsite spa at Palace Hotel. You'll enjoy services like massages.

Does Palace Hotel have a pool?

Palace Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Palace Hotel?

Palace Hotel features a full-service spa, an outdoor pool and 2 bars.

Does Palace Hotel serve breakfast?

Yeah, buffet brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Palace Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palace Hotel?

Yep, you can grab a meal at Palace Hotel's onsite restaurant that serves Indonesian cuisine.

What time are check-in & check-out at Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palace Hotel?

No, pets and service animals are not allowed.

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tan

Travelled with family
Not so good, facilities too old
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this establishment, Nice room, good service and the food is excellent . keep up the good work.
Stayed 1 night in Aug 2019

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services but, Build.B to street is very noisy, I changed to back garden, however, some guests are using microphones for their games, I suggest stopi using microphones.
Stayed 3 nights in Jul 2019

8/10 Good

Darwi

Liked: Staff & service, property conditions & facilities, room comfort

Family vacation

Overall was good. Is just had quiet few black ants.
Stayed 1 night in Apr 2019

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is very big and the site great. But not clean at all. Also, the bed not clean along with the bathroom. The safety box were missing in the room.
Stayed 1 night in Aug 2018

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Market area hotel

A nice hotel close to the market. A few fast food restaurants close by.
Stayed 2 nights in Jul 2018

8/10 Good

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception improvments would make the hotel Outstan

Hotel was nice in general, one if the lady reception gave me a hard time in check in, by trying to give me 1st floor, by saying 3rd floor dont have Air Conditions, took me more than an hour to find suitable room at 3rd floor with A/C. Rest of my 3 nights was fine
Stayed 3 nights in Jul 2017

8/10 Good

Åne

Liked: Cleanliness, staff & service, property conditions & facilities

Good Value

Good value, with clean rooms and ok food
Stayed 1 night in Jun 2017

6/10 Okay

Khalil, Dammam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

nice hotel that has amazing view

The hotel is quite good. the mountain view in the restaurant is amazing. the room is quite good. the staff is awesome. and that wat made our short stay fun

6/10 Okay

Sheryl, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for what is offered.

A last minute booking as driver was too tired to drive on. All rooms tend to be noisy from traffic. We did not have the opportunity to explore much of the hotel as it was an overnight stop. Great breakfast on offer. Comfortable rooms, great staff, very welcoming.

4/10 Poor

Thesis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Thesis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

TOMOHARU, YAO

Stayed 2 nights in Aug 2021

10/10 Excellent

Andry, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liburan yg berkesan

Secara keseluruhan cukup baik, pada awalnya ada perbedaan antara kamar yg dipesan dgn yg tersedia. Kamar luas. Tp segera diperbaiki sesuai dgn permintaan. Sarapan oke dan variatif.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

A little bit pricey

Hotel needs renovation
Stayed 1 night in Aug 2018

8/10 Good

Osamah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد جدا

جيدجدا
Stayed 10 nights in Aug 2018

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Fakih, Bintaro,Tangerang Selatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel lama,interiormya kuno

Saya dapat kamar berisik karena menghadap ke jalan raya ditambah dgn suara musik dari lounge yang tepat berada disamping jendela. Kamar mandi mengeluarkan bau yang tidak sedap,dan tidak diresponse keluhan saya oleh mereka.

8/10 Good

Verified traveller

8/10 Good

rosi, Bekasi

Liked: Cleanliness, property conditions & facilities, room comfort

Pallace Hotel Cipanas

Sejuk, Bersih, Nyaman, dan Menginspirasi.. Thanks Pallace Hotel Cipanas ;)