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Hotel Balam Puerto

2.0 star property
Hotel in Ciudad del Carmen with a 24-hour front desk

Photo gallery for Hotel Balam Puerto

Terrace/patio
Exterior
Exterior
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View map
Calle 47, Ciudad del Carmen, CAM, 24178
  • Place, Norte Beach
    ‪9 min drive‬
  • Place, Our Lady of Carmen Church
    ‪10 min drive‬
  • Place, El Zacatal Bridge
    ‪12 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Air conditioning
Private bathroom
Desk
Air-conditioning
Private bathroom
Desk
Free WiFi
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Private bathroom
Desk
Private bathroom
Desk
Free WiFi
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Private bathroom
Desk
Private bathroom
Desk
Free WiFi
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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Exterior

City Express by Marriott Ciudad del Carmen

Ciudad del Carmen
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, 559 reviews
The price is NZ$112
includes taxes & fees
23 Nov - 24 Nov
City Express by Marriott Ciudad del Carmen

About the area

Ciudad del Carmen

At Hotel Balam Puerto you'll be within a 20-minute stroll of Church of Our Lady of Fatima and Resurgimiento Stadium. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a water dispenser. There's also the convenience of motorbike parking. .Sights within a 30-minute walk of this Ciudad del Carmen hotel include Plaza Zentralia Shopping Center and Carmen XXI Convention Center.

What's nearby

  • Church of Our Lady of Fatima - 7 min walk - 0.6 km
  • Domo del Mar Convention Center - 8 min drive - 2.2 km
  • Norte Beach - 9 min drive - 2.5 km
  • Our Lady of Carmen Church - 10 min drive - 2.9 km
  • El Zacatal Bridge - 12 min drive - 3.0 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 6 min drive

Restaurants

  • ‪Churreria Martinez - ‬7 min walk
  • ‪Hot Dogs "Chendo - ‬8 min walk
  • ‪Tacos de MACHACA - ‬5 min walk
  • ‪Tortas Quinteros - ‬8 min walk
  • ‪Capiro's Pizzas - ‬6 min walk

About this property

Hotel Balam Puerto

Hotel in Ciudad del Carmen with a 24-hour front desk
Hotel Balam Puerto offers its guests a terrace and a water dispenser. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Ciudad del Carmen hotel.

  • 12 guestrooms or units
  • Front desk (24 hours)
  • Terrace
  • Smoking in designated areas
  • Water dispenser
Hotel Balam Puerto offers 12 accommodations with free toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a weekly basis.

Similar properties

Reception
Hotel Plaza Mirador Ciudad del Carmen
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 158 reviews
The price is NZ$73
includes taxes & fees
30 Nov - 1 Dec
Hotel Plaza Mirador Ciudad del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Hotel Balam Puerto Hotel
Hotel Balam Puerto Ciudad del Carmen
Hotel Balam Puerto Hotel Ciudad del Carmen

Frequently asked questions

Is parking available at Hotel Balam Puerto?

Yep, but only for motorcycles.

Are there any beaches close to Hotel Balam Puerto?

The closest beach to Hotel Balam Puerto is Norte Beach (1.3 km).

Is there a free airport shuttle available at Hotel Balam Puerto?

No, Hotel Balam Puerto does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Balam Puerto?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Balam Puerto?

No, only service animals are allowed.

Hotel Balam Puerto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper atento y todo muy limpio.
Stayed 1 night in Aug 2025

6/10 Okay

Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le falta solucionar detalles

La dirección que tienen registrada no es la correcta, te manda completamente a otra dirección opuesta y al lado contrario de donde se ubica realmente, NO cuentan con estacionamiento aunque en la aplicación dice que tienen, en el Baño se sale toda el agua de la regadera cuando se está bañando se hace un desastre de agua y se inunda todo el baño por la misma razón,
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy bonitas y bien equipadas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es nuevo, muy lindo y tranquilo
Stayed 1 night in Apr 2025

8/10 Good

Javier Adalberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno oara un descanso tranquilo
Stayed 2 nights in Apr 2025

8/10 Good

Jesús

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025