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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Front of property
Reception
Lucerna Select, 1 King Bed
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking included
  • Housekeeping
The current price is NZ$174
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte International Bridge
    ‪4 min drive‬
  • Place, American Consulate
    ‪10 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Ciudad Juárez

A luxury stay in the heart of Ciudad Juárez awaits you at Hotel Lucerna Ciudad Juarez. You'll find Hospital de la Mujer a few steps away and Plaza de las Americas within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Acueducto, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour gym. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. Buffet breakfast is available daily between 6:00 AM and noon. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 4.5-property class Ciudad Juárez hotel include Jaime Canales Lira Stadium and Estadio 20 de Noviembre.

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Paso del Norte International Bridge - 4 min drive - 4.2 km
  • American Consulate - 10 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Fiesta Inn - ‬4 min walk
  • ‪Crisostomo - ‬7 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

  • 138 guestrooms or units
  • 7 levels
  • 2 buildings
  • Childcare (free)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Hotel Lucerna Ciudad Juarez?

Hotel Lucerna Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 5 Oct 2025 start from NZ$174.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Lucerna Ciudad Juarez?

Yep, Hotel Lucerna Ciudad Juarez has a free self car park.

Does Hotel Lucerna Ciudad Juarez have a pool?

Hotel Lucerna Ciudad Juarez has an outdoor pool. The pool is open 9:00 AM to 10:00 PM.

What makes Hotel Lucerna Ciudad Juarez a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Lucerna Ciudad Juarez.

Is Hotel Lucerna Ciudad Juarez family-friendly?

You bet! With amenities such as free babysitting, laundry facilities and an outdoor pool, it's no surprise that Hotel Lucerna Ciudad Juarez is a hit with families.

Does Hotel Lucerna Ciudad Juarez serve breakfast?

Yeah, buffet breakfast is available daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hotel Lucerna Ciudad Juarez?

No, Hotel Lucerna Ciudad Juarez does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lucerna Ciudad Juarez?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Lucerna Ciudad Juarez?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Lucerna Ciudad Juarez?

No, pets are not allowed.

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 635 out of 1022 reviews
Rating 8 - Good. 132 out of 1022 reviews
Rating 6 - Okay. 101 out of 1022 reviews
Rating 4 - Poor. 74 out of 1022 reviews
Rating 2 - Terrible. 80 out of 1022 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional staff
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 3 nights in Jun 2025

4/10 Poor

marco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Me quedo cada rato y cada vez estan peor los cuartos viejos y sucios al parecer voy a buscar otras opciones y aparte ya se me hace caro para lo que ya no es las almohada sucias y percudidas el baño nonservia la regadera ya ni shampoo tenia la alfombra sucia
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Viry

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 3 nights in Jun 2025

2/10 Terrible

Sebastian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
terrible! no servía el clima. no me poder quedar la noche, me tuve que regresar a mi casa porque era imposible dormir con el calor.
Stayed 1 night in Jun 2025

10/10 Excellent

Mustafa

Stayed 5 nights in Jun 2025

10/10 Excellent

jaime

Stayed 1 night in Jun 2025

6/10 Okay

Hector, Houston

Disliked: Cleanliness
The Roma are a little beatb down and the ac doesnt cool properly. Staff is amazing though and the pool is great. Rio Grande mall within two blocks and a lot of restaurant around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness
Great customer service front desk and floor service
Stayed 1 night in Jun 2025

4/10 Poor

Marcela, El Paso

Business traveller, Travelled with group
Liked: Property conditions & facilities
En la página de internet dice que check in es a las 3pm. Habíamos más de 8 personas esperando para checar y no empezaron a dar las habitaciones hasta las 3:20pm. Las toallas en los baños estaban viejas y manchadas y las almohadas olían feo…
Stayed 1 night in Jun 2025

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in Jun 2025

6/10 Okay

Jacqueline

Stayed 1 night in Jun 2025

4/10 Poor

victor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was extremely hot when first came in and it never cooled off. Super hot and uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivone

Stayed 1 night in Jun 2025

10/10 Excellent

Eliseo

Stayed 1 night in Jun 2025

10/10 Excellent

ALEJANDRO

Stayed 2 nights in May 2025

4/10 Poor

Olga Erica

Travelled with group
Disliked: Cleanliness, property conditions & facilities
A bartender was rude to my friend. No greetings from the lobby attendant. One elevator not working. Toilet not functioning correctly, keep going back to fix the handle were you flash the water toilet because was getting stuck and making noises. Restroom wall deteriorated. Room looked dirty. Swimming clocked of maintenance. Short staff so they will take for ever to bring your food, drinks and the check. I will not stay there again.
Stayed 1 night in Jun 2025

2/10 Terrible

Diego

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no water they said we would have water early morning and nothing
Stayed 1 night in Jun 2025

6/10 Okay

jose, indianapolis

Stayed 3 nights in Jun 2025

10/10 Excellent

jose

Stayed 1 night in Jun 2025

2/10 Terrible

Jimmy

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Niguel Alondra

Stayed 1 night in May 2025