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Hotel Santa Fe

3.0 star property
Hotel with an indoor pool, 8-minute walk to Kentucky Bar & Grill

Photo gallery for Hotel Santa Fe

Indoor pool
Exterior
Bar (on property)
Reception
Family Quadruple Room, 1 Double Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000
  • Place, Juarez Market
    ‪9 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪10 min walk‬
  • Place, Paso del Norte International Bridge
    ‪10 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Standard Room

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ciudad Juárez

Hotel Santa Fe places you in the centre of Ciudad Juárez, within just a 15-minute stroll of Kentucky Bar & Grill and Cathedral of Our Lady of Guadalupe. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the karaoke and kids' swimming pool. Additionally, you'll find a coffee shop/cafe and laundry facilities. .With a stay at this 3-property class Centro hotel, you'll be 1.6 km (1 mi) from Paso del Norte International Bridge and 3.7 km (2.3 mi) from University of Texas at El Paso.

What's nearby

  • Museum of the Border Revolution - 9 min walk - 0.8 km
  • Juarez Market - 9 min walk - 0.8 km
  • Cathedral of Our Lady of Guadalupe - 10 min walk - 0.9 km
  • Paso del Norte International Bridge - 10 min walk - 0.9 km
  • Benito Juarez Monument - 14 min walk - 1.2 km

Getting around

  • El Paso Union Depot - 11 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪La Esquina De Chihuas - ‬6 min walk
  • ‪Kentucky Club Bar And Grill - ‬8 min walk
  • ‪la cucaracha - ‬7 min walk
  • ‪Taqueria Don Chicho - ‬1 min walk
  • ‪Club 15 - ‬11 min walk

About this property

Hotel Santa Fe

Hotel with an indoor pool, 8-minute walk to Kentucky Bar & Grill
Hotel Santa Fe offers its guests an indoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A terrace, karaoke, and concierge services are also featured at Hotel Santa Fe.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Karaoke
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santa Fe offers 67 accommodations with complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Karaoke

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 8:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Ciudad Juarez
Santa Fe Ciudad Juarez
Hotel Santa Fe Hotel
Hotel Santa Fe Ciudad Juárez
Hotel Santa Fe Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Santa Fe have a pool?

Hotel Santa Fe has an indoor pool and a kids' pool. The pool is open noon to 8:00 PM.

Is there a free airport shuttle available at Hotel Santa Fe?

No, Hotel Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santa Fe?

Check-in begins at 7:00 AM. Check-out time is noon.

Are pets allowed at Hotel Santa Fe?

No, pets and service animals are not allowed.

Hotel Santa Fe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 236 reviews
Rating 8 - Good. 61 out of 236 reviews
Rating 6 - Okay. 33 out of 236 reviews
Rating 4 - Poor. 19 out of 236 reviews
Rating 2 - Terrible. 20 out of 236 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rene

Stayed 2 nights in Nov 2025

6/10 Okay

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Drew

Stayed 1 night in Oct 2025

2/10 Terrible

Serap

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Santa Fe is very clean and safe. We enjoyed staying overnight in Juarez. The staff was friendly and the front desk is staffed around the clock. We had everything we nweded. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond to accommodate our needs…
Stayed 1 night in Sep 2025

10/10 Excellent

Mileydy

Liked: Cleanliness, staff & service, property conditions & facilities
This amazing place
Stayed 1 night in Aug 2025

4/10 Poor

Abraham

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Stayed 1 night in May 2025

10/10 Excellent

Rosario

Stayed 1 night in Apr 2025

6/10 Okay

Vincente

Travelled with family, Travelled with partner
Disliked: Amenities
Front desk guy. Needs to pay attention to his job. He was combing his hair wile we’re checking in. He forgot to give me my receipt. Other than that. For a reasonable price it was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Eberardo

Stayed 1 night in Mar 2025

6/10 Okay

Vincente

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Mar 2025

2/10 Terrible

CLEMENTE, Los Angeles

Stayed 1 night in Mar 2025

4/10 Poor

Jazmin

Disliked: Property conditions & facilities
Gracias
Stayed 1 night in Feb 2025

10/10 Excellent

Orsat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect at hotel Santa Fe if I come again to Juarez definitly will sleep there. Hotel is near international crossing border and center.
Stayed 1 night in Mar 2025

8/10 Good

jon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service

I recommend this hotel I will stay there again

The accommodations were clean and the service was outstanding
Stayed 1 night in Feb 2025

2/10 Terrible

Thania, Moab

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paul, KEMAH

Stayed 1 night in Oct 2024

10/10 Excellent

Yanirys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin queja alguna, el personal muy atento y profesional.
Stayed 2 nights in Oct 2024

10/10 Excellent

carlina

Stayed 1 night in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024