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iStay Hotel Ciudad Juarez

3.5 star property

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Lobby
Standard Room
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$155
includes taxes & fees
31 May - 1 June

Explore the area

View map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Plaza de las Americas
    ‪5 min walk‬
  • Place, Estadio 20 de Noviembre
    ‪12 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪14 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(49 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(35 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(11 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Ciudad Juárez

IStay Hotel Ciudad Juarez puts you in the heart of Ciudad Juárez, connected to a shopping centre and within just a 10-minute stroll of Hospital de la Mujer and Plaza de las Americas. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The restaurant, Restaurante la Pergola, is open for breakfast. Enjoy the indoor swimming pool and gym. Business travellers can take advantage of a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Pronaf hotel include Paso del Norte International Bridge and American Consulate.

What's nearby

  • Plaza de las Americas - 5 min walk - 0.5 km
  • Jaime Canales Lira Stadium - 9 min walk - 0.8 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Paso del Norte Cultural Center - 14 min walk - 1.2 km
  • Edificio de Posgrado UACH - 15 min walk - 1.3 km

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Applebee's - ‬4 min walk
  • ‪Corralito - ‬4 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk

About this property

iStay Hotel Ciudad Juarez

IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

WiFi and wired Internet are free in public spaces. The business-friendly iStay Hotel Ciudad Juarez also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with a safe and free newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,108 reviews
The price is NZ$210
includes taxes & fees
23 May - 24 May
Gamma Ciudad Juarez

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 23 2026 to April 24 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez

iStay Ciudad Juarez

iStay Hotel

iStay Hotel Ciudad Juarez

Istay Ciudad Juarez

iStay Hotel Ciudad Juarez Hotel

iStay Hotel Ciudad Juarez Ciudad Juárez

iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on 31 May 2026 start from NZ$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at iStay Hotel Ciudad Juarez?

Yep, iStay Hotel Ciudad Juarez has a free self car park.

Does iStay Hotel Ciudad Juarez have a pool?

IStay Hotel Ciudad Juarez has an indoor pool. One of the swimming pools will be unavailable from April 23 2026 to April 24 2026 (dates subject to change).

Is iStay Hotel Ciudad Juarez family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that iStay Hotel Ciudad Juarez is a hit with families.

Does iStay Hotel Ciudad Juarez serve breakfast?

You bet, buffet brekkie is served on weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at iStay Hotel Ciudad Juarez?

No, iStay Hotel Ciudad Juarez does not offer an airport shuttle service.

Is there a bar or restaurant at iStay Hotel Ciudad Juarez?

Yep, you can grab a meal at iStay Hotel Ciudad Juarez's onsite restaurant.

What time are check-in & check-out at iStay Hotel Ciudad Juarez?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at iStay Hotel Ciudad Juarez?

No, only service animals are allowed.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 890 out of 1372 reviews
Rating 8 - Good. 257 out of 1372 reviews
Rating 6 - Okay. 120 out of 1372 reviews
Rating 4 - Poor. 52 out of 1372 reviews
Rating 2 - Terrible. 53 out of 1372 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brijida

Liked: Cleanliness, amenities, property conditions & facilities
Si todo bien
Stayed 2 nights in Feb 2026

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2026

8/10 Good

Alma Delia

Very good
Stayed 7 nights in Jan 2026

10/10 Excellent

Santos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Erick

Stayed 1 night in Jan 2026

10/10 Excellent

Elida

Stayed 9 nights in Jan 2026

10/10 Excellent

Rocio

Stayed 3 nights in Jan 2026

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As expected great stay room was very clean staff very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

ALHAI JOHANA

Stayed 1 night in Jan 2026

10/10 Excellent

Eliseo

Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Eliseo

Stayed 1 night in Jan 2026

6/10 Okay

Raymond

This is my culture to place when I’m in Mexico. Everything was good except their breakfast buffet. The kitchen staff is not courteous. They are not friendly. They I’ll have brown on their faces.
Stayed 15 nights in Dec 2025

4/10 Poor

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities
Personal
Stayed 3 nights in Dec 2025

4/10 Poor

Arturo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
They charge for a buffet breakfast that isn’t even close to a buffet. Online reservations are not the same as advertised when you arrive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

2/10 Terrible

César

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Nice location. Nice room with Heat. Hair dryer and iron.
Stayed 2 nights in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This friendly and helpful when I checked in. The room was good size and very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Dec 2025

8/10 Good

Beatriz

Stayed 1 night in Dec 2025

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and unkept, awful towels..
Stayed 1 night in Dec 2025