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Krystal Urban Ciudad Juárez by US Consulate

Property class: 3

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

A spacious lobby with a reception desk, seating area, and large windows allowing natural light.
A multi-story hotel with a red-tiled roof and a sign reading "KRYSTAL URBAN HOTELS".
An indoor swimming pool with a clear blue water, surrounded by chairs and a wall with abstract designs.
A lobby with a large digital mural of a cityscape, a blue carpet, and four upholstered chairs with wooden legs.
A hotel room with two beds, a desk with a TV, a chair, a desk lamp, and a nightstand with a phone.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$196
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪3 min drive‬
  • Place, American Consulate
    ‪4 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(109 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a chair, a TV, and a large window with curtains.

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(96 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Ciudad Juárez

At Krystal Urban Ciudad Juárez by US Consulate you'll be within a 30-minute stroll of Plaza Las Misiones and Star Medica Hospital Ciudad Juarez2. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. .Sights within a 20-minute drive of this 3-property class Ciudad Juárez hotel include American Consulate and Cielo Vista Mall.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • La Rodadora Espacio Interactivo - 9 min walk - 0.8 km
  • Plaza Las Misiones - 3 min drive - 1.6 km
  • Plaza Juárez Mall - 4 min drive - 2.3 km
  • American Consulate - 4 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 32 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 16 min drive

Restaurants

  • ‪Fonda Mis Tias - ‬9 min walk
  • ‪El Arrancadero - ‬15 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪Toro Quintaco - ‬11 min walk
  • ‪Tacos Hong Kong - ‬13 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 740 for adults and MXN 740 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 740 for adults and from MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Krystal Urban Ciudad Juárez by US Consulate?

Krystal Urban Ciudad Juárez by US Consulate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on 10 Dec 2026 start from NZ$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Urban Ciudad Juárez by US Consulate?

Yep, Krystal Urban Ciudad Juárez by US Consulate has a free self car park.

Does Krystal Urban Ciudad Juárez by US Consulate have a pool?

Krystal Urban Ciudad Juárez by US Consulate has an indoor pool.

What makes Krystal Urban Ciudad Juárez by US Consulate a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Krystal Urban Ciudad Juárez by US Consulate.

Does Krystal Urban Ciudad Juárez by US Consulate serve breakfast?

Yeah, buffet brekkie is available weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Krystal Urban Ciudad Juárez by US Consulate?

No, Krystal Urban Ciudad Juárez by US Consulate does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Urban Ciudad Juárez by US Consulate?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Urban Ciudad Juárez by US Consulate?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Krystal Urban Ciudad Juárez by US Consulate?

No, only service animals are allowed.

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1533 out of 2175 reviews
Rating 8 - Good. 332 out of 2175 reviews
Rating 6 - Okay. 155 out of 2175 reviews
Rating 4 - Poor. 78 out of 2175 reviews
Rating 2 - Terrible. 77 out of 2175 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stuff easy check in and out
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and comfortable!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything, cleanliness, welcoming staff, overall great place to stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good time at the pool, about 10-12 min from the airport
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and the staff was very nice and friendly. Breakfast was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Great staff and amazing stay!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , and very good staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, clean quiet laid back, no worries 😌
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay really quiet and relax
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how well they keep it clean the lady came every day .very safe there was always a security guard at the hotel one of the amenities I like the most was the restaurant the enchiladas and the Waldo tlalpeño were delicious. Over all very pleased with my stay at krystal urban hotel
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Front desk staff was ok just need to smile and be more welcoming! Room was nice just needed a refrigerator. I would recommend this hotel to friends and family. 👍👍
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price and everyone it’s ver very helpful
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really old
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was great, specious , clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Very clean.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, water shut off for about 5 minutes. Breakfast was good:
Stayed 1 night in Apr 2026