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Hotel Faustino Gran - Relais & Chateaux

5.0 star property
Luxury hotel with 2 outdoor pools and 2 indoor pools

Photo gallery for Hotel Faustino Gran - Relais & Chateaux

Terrace/patio
Property preview
2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
Interior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

View map
Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760
  • Place, Cathedral of Menorca
    ‪2 min walk‬
  • Place, Ciudadela City Hall
    ‪3 min walk‬
  • Place, Puerto de Ciutadella de Menorca
    ‪6 min walk‬
  • Airport, Mahon (MAH-Minorca)
    ‪45 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Patio

Double Room, Patio

Double Room, Patio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Garden
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Designer toiletries
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
Premium bedding
  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Designer toiletries
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, Private Pool

Villa, Private Pool | Pool

Villa, Private Pool

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
  • 281 sq m
  • 4 bedrooms
  • Sleeps 7
  • 7 Twin Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Sauna
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Designer toiletries
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Historica)

Double Room (Historica)

Double Room (Historica)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Designer toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Ciutadella de Menorca

A luxury stay in the heart of Ciutadella de Menorca awaits you at Hotel Faustino Gran - Relais & Chateaux. You'll find Cathedral of Menorca a few steps away and Puerto de Ciutadella de Menorca within a 10-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, 2 indoor swimming pools and a full-service spa. .A day of pampering at Spa Faustino Gran can include hot stone massages, body wraps and facials along with aromatherapy and reflexology. The fine-dining restaurant, Faustino, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. Business amenities include a meeting room and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Ciutadella de Menorca hotel include Aquarock Waterpark and Cap d'Artrutx Lighthouse.

What's nearby

  • Cathedral of Menorca - 2 min walk - 0.2 km
  • Fornells Tower - 3 min walk - 0.3 km
  • Ciudadela City Hall - 3 min walk - 0.3 km
  • Plaza de Alfonso III - 5 min walk - 0.4 km
  • Puerto de Ciutadella de Menorca - 6 min walk - 0.6 km

Getting around

  • Mahon (MAH-Minorca) - 56 min drive

Restaurants

  • ‪S'amarador - ‬2 min walk
  • ‪Cafè Balear - ‬3 min walk
  • ‪Ses Voltes Espai Gastronomic - ‬2 min walk
  • ‪Cafeteria El Arco - ‬3 min walk
  • ‪Cercle Artístic - ‬2 min walk

About this property

Hotel Faustino Gran - Relais & Chateaux

Luxury hotel with 2 outdoor pools and 2 indoor pools
As a guest of Hotel Faustino Gran - Relais & Chateaux, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Hotel Faustino Gran - Relais & Chateaux. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available.

This 5-star Ciutadella de Menorca hotel is smoke free.

  • 56 guestrooms or units
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Faustino Gran - Relais & Chateaux offers 56 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Ciutadella de Menorca hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Faustino Gran has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 60 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Faustino

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Archery
  • Boat tours
  • Books
  • Full-service spa
  • Gym
  • Indoor/outdoor pool
  • Kayaking
  • Library
  • Motor boating
  • Piano
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 October and 27 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 145 (one-way), (up to 18 years old)
  • Valet parking fee: EUR 60 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Can Faustino Ciutadella de Menorca
Hotel Can Faustino
Can Faustino Ciutadella de Menorca
Can Faustino

Frequently asked questions

What is the cancellation policy at Hotel Faustino Gran - Relais & Chateaux?

Hotel Faustino Gran - Relais & Chateaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Faustino Gran - Relais & Chateaux?

Yep, Hotel Faustino Gran - Relais & Chateaux has uncovered valet parking for EUR 60 per day.

Are there any beaches close to Hotel Faustino Gran - Relais & Chateaux?

Yep, Hotel Faustino Gran - Relais & Chateaux is a short 12-minute walk from Sa Platja Gran. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Faustino Gran - Relais & Chateaux?

Yep, Spa Faustino Gran is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Hotel Faustino Gran - Relais & Chateaux have a pool?

Hotel Faustino Gran - Relais & Chateaux has 2 outdoor swimming pools and 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Faustino Gran - Relais & Chateaux?

Hotel Faustino Gran - Relais & Chateaux features 2 outdoor pools, 2 indoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Faustino Gran - Relais & Chateaux a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Faustino Gran - Relais & Chateaux.

Is there a free airport shuttle available at Hotel Faustino Gran - Relais & Chateaux?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Faustino Gran - Relais & Chateaux?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Faustino Gran - Relais & Chateaux?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Faustino Gran - Relais & Chateaux?

No, pets are not allowed.