10/10 Excellent
Santo
21 Sept 2025
I'm not too sure where to begin!
Do I start with the fact that Francesco is an absolute gentleman?
Do I start with the fact that Museum Guest House has an excellent location and so spotless?
Do I start with the fact that the service my wife and I received was second to none?
Ladies and gentlemen do not look anywhere else for accommodation for pre cruise or a holiday this IS the place to stay in Civitavecchia, trust me!
Our train from Reggio Calabria was delayed, we arrived later ,much later than we had expected to.
Francesco contacted us and requested that we call him when our train arrived into Civitavecchia.
Francesco then gave us directions as to where the accommodation was located.
Well guess what?
Francesco along with one of his staff totally suprised us.
He had walked from the accommodation and met us whilst we were on our way to the accommodation.
They then carried our luggage all the way to the accommodation.
This was around 9:30 at night!
This gentleman went over and above. We have not received such EXCELLENT service in 6 weeks of travelling around Europe.
One other thing for what it is worth ... Francesco was the ONLY person out of all the places we stayed that gave us a receipt for the tourist tax!
THANK YOU Francesco!
10 out of 10!
Santo
Stayed 2 nights in Aug 2025