A family-friendly stay in Clausthal-Zellerfeld awaits you at BSW - Erlebnishotel Festenburg. You'll be 5.5 km (3.4 mi) from Robinson Playground Harz and 8.5 km (5.3 mi) from Upper Harz Water Shelves. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to game viewing and mini golf. Other amenities include laundry facilities and ski storage. .In proximity to this Clausthal-Zellerfeld hotel you'll find Harz National Park.
What's nearby
Robinson Playground Harz - 9 min drive - 6.1 km
Gustav Adolf Stave Church - 12 min drive - 11.0 km
Bocksbergseilbahn - 14 min drive - 12.9 km
Bocksberg Summer Toboggan Run - 14 min drive - 12.9 km
Liebesbank Trail - 14 min drive - 13.2 km
Getting around
Goslar Oker Station - 20 min drive
Hecklingen (CSO-Magdeburg - Cochstedt) - 91 min drive
Restaurants
1894 Bistro & Bar - 16 min drive
Hotel Restaurant Cafe Steffens - 15 min drive
Köhlerhütte - 15 min drive
Seerose - 14 min drive
TU-Mensa - 12 min drive
About this property
BSW - Erlebnishotel Festenburg
BSW - Erlebnishotel Festenburg offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge.
A business centre and 2 meeting rooms are available. A fitness centre, a library, and a terrace are also featured at the family-friendly BSW - Erlebnishotel Festenburg.
This Clausthal-Zellerfeld hotel is smoke free.
64 guestrooms or units
4 levels
Ski equipment storage
Charging station for electric cars
Business facilities
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Tour and ticket information
Games room or arcade
Library
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers for purchase
Lift
No smoking on site
Bar or lounge
Dining venue
BSW - Erlebnishotel Festenburg offers 64 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair-accessible parking
More
4 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Free bottled water
More
Connecting rooms available
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets: EUR 6 per pet, per day
Only dogs are allowed
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.65 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 6 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
We should mention
Pool access available from 7:30 AM to 8:00 PM
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
BSW - Erlebnishotel Festenburg Hotel Clausthal-Zellerfeld
Frequently asked questions
What is the cancellation policy at BSW - Erlebnishotel Festenburg?
BSW - Erlebnishotel Festenburg offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a spa on site at BSW - Erlebnishotel Festenburg?
Yep, there is an onsite spa at BSW - Erlebnishotel Festenburg. You'll enjoy services like massages.
Does BSW - Erlebnishotel Festenburg have a pool?
BSW - Erlebnishotel Festenburg has an indoor pool. The pool is open 7:30 AM to 8:00 PM.
What makes BSW - Erlebnishotel Festenburg a romantic place to stay?
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at BSW - Erlebnishotel Festenburg.
Is BSW - Erlebnishotel Festenburg family-friendly?
You bet! With amenities such as a playground, an arcade and on-site mini golf, it's no surprise that BSW - Erlebnishotel Festenburg is a hit with families.
Does BSW - Erlebnishotel Festenburg serve breakfast?
You bet, complimentary breakfast is available daily from 7:30 AM to 10:00 AM.
Is there a free airport shuttle available at BSW - Erlebnishotel Festenburg?
No, BSW - Erlebnishotel Festenburg does not offer an airport shuttle service.
Is there a bar or restaurant at BSW - Erlebnishotel Festenburg?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at BSW - Erlebnishotel Festenburg?
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.