Premier Inn - accommodation in Cleeve Hill

All good. No further comments.

10/10 would stay here again!

When I arrived, there was no one at reception and I had to wait quite some time before a staff member returned to check me in. I was also disappointed to find that the health club had already closed upon my arrival at 8:15pm, despite the website stating it closes at 9pm. Later that evening, at around 10:30pm, the same staff member entered my room without knocking while I was in the bathroom. When I asked what they wanted, they asked for my name and then stated that the room was supposed to be empty. I explained that there had clearly been a mistake, as they had personally checked me in earlier. They then left without apologising. I found the situation quite strange and raised it with the staff member on duty the following morning, but they appeared completely uninterested. Room and whole hotel in general is pretty dated and not particularly clean. Wouldn’t stay here again or recommend it unfortunately!