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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property
Pet-friendly hotel connected to the convention centre in Clermont-Ferrand with a full-service spa

Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Exterior
Property video
Cocktail bar
Reception
Couples treatment room(s), sauna, hot tub, steam room, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk
The current price is NZ$189
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
41 avenue de la république, Clermont-Ferrand, 63100
  • Place, Polydome Congress Centre
    ‪3 min walk‬
  • Place, L'Aventure Michelin
    ‪12 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪17 min walk‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Blackout curtains
Pillow-top bed
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Front of property

GRAND MESS Clermont-Ferrand

Clermont-Ferrand
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 185 reviews
The price is NZ$180
includes taxes & fees
7 Dec - 8 Dec
GRAND MESS Clermont-Ferrand

About the area

Clermont-Ferrand

Aiden by Best Western Clermont-Ferrand Hotel & Spa puts you in the heart of Clermont-Ferrand, connected to the convention centre and within a 20-minute stroll of L'Aventure Michelin and Clermont-Ferrand Cathedral. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A pampering day can include massages along with access to the sauna. The restaurant, Le Magnetic, serves French cuisine and is open for breakfast, brunch, lunch and dinner. Le Magnetic is the hotel's own cocktail bar. Business amenities include 4 meeting rooms and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Clermont-Ferrand hotel include Place de Jaude and Zénith d'Auvergne.

What's nearby

  • Polydome Congress Centre - 3 min walk - 0.3 km
  • Stade Marcel Michelin - 9 min walk - 0.8 km
  • L'Aventure Michelin - 12 min walk - 1.1 km
  • Clermont-Ferrand Cathedral - 17 min walk - 1.5 km
  • Place de Jaude - 4 min drive - 1.8 km

Getting around

  • Clermont-Uni-T2C Tram Stop - 8 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪Le Fournil De Jean - ‬8 min walk
  • ‪Novotel Suites Clermont Ferrand Polydome - ‬4 min walk
  • ‪Brasserie La Pergola - ‬9 min walk
  • ‪Le Caramel - ‬8 min walk
  • ‪New York Café - ‬9 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Pet-friendly hotel connected to the convention centre in Clermont-Ferrand with a full-service spa
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Aiden by Best Western Clermont-Ferrand Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Clermont-Ferrand hotel is smoke free.

  • 85 guestrooms or units
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers 85 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Front of property
GRAND MESS Clermont-Ferrand
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 185 reviews
The price is NZ$180
includes taxes & fees
7 Dec - 8 Dec
GRAND MESS Clermont-Ferrand

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is parking available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yep, Aiden by Best Western Clermont-Ferrand Hotel & Spa has a secured covered self car park with in/out privileges for EUR 12 per day. Onsite parking is limited.

How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Aiden by Best Western Clermont-Ferrand Hotel & Spa on 7 Dec 2025 start from NZ$180.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yep, there is an onsite spa at Aiden by Best Western Clermont-Ferrand Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

What makes Aiden by Best Western Clermont-Ferrand Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Aiden by Best Western Clermont-Ferrand Hotel & Spa.

Is Aiden by Best Western Clermont-Ferrand Hotel & Spa family-friendly?

You bet! With amenities such as children's meals, as well as baby baths in the guestrooms, it's no surprise that Aiden by Best Western Clermont-Ferrand Hotel & Spa is a hit with families.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa serve breakfast?

Yep, buffet breakfast is available on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, Aiden by Best Western Clermont-Ferrand Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Furry friends are welcome at Aiden by Best Western Clermont-Ferrand Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 437 reviews
Rating 8 - Good. 109 out of 437 reviews
Rating 6 - Okay. 28 out of 437 reviews
Rating 4 - Poor. 23 out of 437 reviews
Rating 2 - Terrible. 5 out of 437 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Siheime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Nous avons passé un excellent séjour en famille dans cet hôtel, accompagnés de notre chat, et tout a été parfait ! L’accueil a été chaleureux et attentionné dès notre arrivée, avec même quelques petites attentions pour notre compagnon à quatre pattes. La chambre était spacieuse, propre et très bien équipée, offrant tout le confort nécessaire après nos journées bien remplies. Nous avons particulièrement apprécié le calme de l’établissement, la qualité de la literie et le restaurant qui proposait des produits locaux et de qualité. Le personnel est toujours souriant et disponible, ce qui rend l’expérience encore plus agréable. Un grand merci à toute l’équipe.
Stayed 1 night in Aug 2025

4/10 Poor

jean marc

Liked: Property conditions & facilities
Disliked: Cleanliness

Pas le niveau de service d’un quatre étoiles

Pas d’aide de la réception lorsque nous arrivons et que le contact permettant l’allumage de la chambre ne fonctionne pas. Le buffet du petit déjeuner était très pauvre à 9h30, nous n’y sommes plus retournés. L’aspirateur n’a pas été passé tous les jours dans la chambre et les poubelles n’ont pas été vidées une fois sur deux, ni les tables de nuit nettoyées: nous avons gardé notre tache de café 3 jours. Enfin, lors du checkout, on me dit que je ne dois rien: vous êtes sûre? Oui, tout a fait . 15mn après on m’appelle dans la voiture pour me faire payer les taxes de séjour et le parking. Pas au niveau d’un quatre étoiles.
Stayed 4 nights in Jul 2025

8/10 Good

Myriam

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jean-Louis

Liked: Cleanliness, staff & service
L'hotel très confortable, mais sur le site internet, il n'était pas bien mentionné que le spa n'était pas compris avec le forfait de l'hotel Les sommelières étaient très agréables et serviables, mais ne servait pas les boissons au bon moment, soit les apéritifs avant le repas et le vin en mangeant, car nous recevions les apéritifs pendant les plats et le vin à la fin du repas..
Stayed 7 nights in Jun 2025

10/10 Excellent

Marie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PATRICIA

Stayed 4 nights in Jun 2025

10/10 Excellent

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Wahiba

Stayed 2 nights in Jun 2025

8/10 Good

Fanny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rolph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plus que bof...

Impossible de dormir : insonorisation inexistante, chambre au 1er étage, au dessus du restaurant et des cuisines = bruits de chaises et hurlements d'enfant jusqu'à minuit ; réveillés à 4h30 par l'équipe du matin... Ne mettez pas a disposition les chambres au dessus des pièces de vie, c'est scandaleux. L'hôtel correspond plutôt a un 3 étoiles mais pas a un 4 étoiles. Couverture de notre enfant tachée, odeur d'égout dans la salle de bain, petit déjeuner non approvisionné... Nous étions de passage avant un trajet de 8hre en voiture, absolument pas reposant au contraire
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

NINON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Surpris de devoir deposer une caution de 50 euros.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mathieu

Liked: Room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.

10/10 Excellent

Manal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lionel

Stayed 2 nights in Oct 2024

10/10 Excellent

Pascal

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Serine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024