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"Don’t get room 1 to noisey. " More

By a verified traveller on Sun 18 Feb 2024

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Hotel Description

Grand Hotel Motel places you steps from Rose Harris Park and within a 15-minute stroll of Flood Memorial. Highlights at this motel include a restaurant, free self parking, and a bar/lounge.

With a stay at this Clermont motel, you'll be 1.3 km (0.8 mi) from Clermont Golf Course and 4.3 km (2.6 mi) from Copperfield State Forest.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$83* Per night/room 25 May - 26 May

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grand Hotel Motel ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel Motel

Everyone (6) Couples (4) Family (1)
3 out of 5
Don’t get room 1 to noisey.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Grand Hotel Motel

Hi Karl,Sorry about the noise. We hope the rest of your stay here was ok.Regards,Grand Hotel Team

3 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

20 Jan. 2024 by Grand Hotel Motel

Hi Zoey,Thank your for your review. We would love to know how we could improve and make your stay better next time.Regards,Grand Hotel Team

5 out of 5
Handy position, nice and clean for an excellent price and value.

Posted by on 12 Oct. 2023

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4 out of 5
Good for the price

Posted by on 9 Oct. 2023

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2 out of 5
Toilet didn’t flush and the front door didn’t lock

Posted by on 17 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Grand Hotel Motel

Hi Lyn, unfortunately when you brought this to our attention you had already left our venue. Again, we apologize for the inconvenience caused by this. Regards The Grand Hotel Team

4 out of 5
Only one night stopover, staff very friendly and helpful great restaurant both of our meals superb will be back

Posted by on 6 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Grand Hotel Motel

Hi Greg, thank you for your review! We appreciate your feedback and look forward to seeing you again soon.

1 out of 5
Bedding was clean and comfortable. Floor cleanliness was disgusting. Room was shabby. Missing 1 wardrobe door. Only one side table. Drop a damp towel > pick it up and it had filthy stain from contact with the floor. Never again

Posted by on 2 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Grand Hotel Motel

Hi Evan, we have taken your feedback onboard and we always strive to make improvements. We have long term cleaning staff, and your comments are very concerning as we pride ourselves on providing clean amenities for our guests. We will be in touch soon. Regards Grand Hotel Management

4 out of 5
Staff were friendly and helpful. Rooms were neat and tidy. Easy and convenient for dining options

Posted by on 27 Jul. 2023

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Comment from Hotel Management

4 Aug. 2023 by Grand Hotel Motel

Hi Trevor, great to hear you enjoyed your stay with us. Thanks so much for leaving us a review. Hope to see you again in the near future!

5 out of 5
We stayed in Room 11 from July 9th through to July 18th. The Grand is not a 5-star hotel/motel but our room was spacious, super clean and had all we needed for a comfortable stay in Clermont. The wardrobe had ample hanging space and a large chest of drawers for all our clothes (an ironing board and an iron was also in the wardrobe). There was sufficient room at the top of the wardrobe for our luggage. On the benchtop was a microwave, kettle, toaster, as well as plates, saucers, and cups for two. Coffee sachets, tea bags, sugar sachets in a bowl. The shower had the cleanest glass I've ever seen, and the hot water was hot and plentiful. There was also a small table and two chairs and a TV on a swivel that we could watch as we ate dinner. The bed linen was white and fresh, as were the towels, hand towels, and washers in the bathroom. The staff was obliging and friendly. The Chinese Restaurant in the complex was a bonus - great food and lots of it!

Posted by on 18 Jul. 2023

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Comment from Hotel Management

22 Jul. 2023 by Grand Hotel Motel

Hi Michael, thank you for taking the time to reviewing our property and so glad you enjoyed your stay with us. I have passed your comments on to our great staff, very much appreciated

4 out of 5

Posted by on 5 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Grand Hotel Motel

Hi WendyThank you for the review, hope to see you again soon

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Self parking is free. This Clermont motel is smoke free.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Hotel Motel offers 12 accommodations, which are accessible via exterior corridors and feature air conditioning. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (once per stay)
  • Exterior corridor access
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Chinese Restaurant - Onsite restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Motel Motel
  • Grand Hotel Motel Clermont
  • Grand Hotel Motel Motel Clermont
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.