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Holiday Inn Cleveland Northeast - Mentor by IHG

Property class: 3

Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

A modern interior with a seating area, wooden flooring, and a decorative statue.
A bar area with multiple seating options, a counter with a cash register, and a neon sign for Great Lakes Brewing Co.
A bar area with a circular logo, multiple glasses, and a television screen in the background.
A hotel room with a large bed, a desk with a television, a sofa, and a lamp.
A hotel lobby with a central seating area, a reception desk, and a large window.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$245
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
7701 Reynolds Rd, Mentor, OH, 44060
  • Place, Indian Museum of Lake County
    ‪16 min walk‬
  • Place, Huntington Bank Field
    ‪32 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪33 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with a sofa, a small table, a TV, and a desk with a telephone.

Suite, 2 Queen Beds (Additional Living Area)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a dining area, a television, a desk, and a kitchenette.

Suite, 1 King Bed (Additional Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a sofa, and a mirror.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a television, a desk, a chair, and a sofa.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a textured wall.

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk with a computer, a chair, a sofa, and a mirror.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk with a computer, a chair, a sofa, and a mirror.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Pool
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The price is NZ$245
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29 Nov - 30 Nov
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About the area

Mentor

At Holiday Inn Cleveland Northeast - Mentor by IHG you'll be within a 20-minute walk of Indian Museum of Lake County and 2.6 km (1.6 mi) from Great Lakes Stadium 16. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Savoria Restaurant, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .With a stay at this 3-property class Mentor hotel, you'll be 3.1 km (1.9 mi) from James Garfield National Historic Site and 4.5 km (2.8 mi) from Chagrin River.

What's nearby

  • Indian Museum of Lake County - 16 min walk - 1.4 km
  • Case Western Reserve University - 31 min drive - 33.6 km
  • Huntington Bank Field - 32 min drive - 37.4 km
  • Rock and Roll Hall of Fame - 33 min drive - 37.4 km
  • Rocket Arena - 34 min drive - 38.5 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪GetGo Gas Station - ‬2 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

Holiday Inn Cleveland Northeast - Mentor by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cleveland Northeast - Mentor by IHG. Free self parking is available.

This 3-star Mentor hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 3 January:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor an IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Frequently asked questions

What is the cancellation policy at Holiday Inn Cleveland Northeast - Mentor by IHG?

Holiday Inn Cleveland Northeast - Mentor by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor by IHG on 9 Dec 2026 start from NZ$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yep, Holiday Inn Cleveland Northeast - Mentor by IHG has a free self car park.

Are there any beaches close to Holiday Inn Cleveland Northeast - Mentor by IHG?

The closest beach to Holiday Inn Cleveland Northeast - Mentor by IHG is Headlands Beach State Park (13.1 km).

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a pool?

Holiday Inn Cleveland Northeast - Mentor by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What makes Holiday Inn Cleveland Northeast - Mentor by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Cleveland Northeast - Mentor by IHG.

Is Holiday Inn Cleveland Northeast - Mentor by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Cleveland Northeast - Mentor by IHG is a hit with families.

Does Holiday Inn Cleveland Northeast - Mentor by IHG serve breakfast?

You bet, buffet breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, Holiday Inn Cleveland Northeast - Mentor by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from December 31 until January 3. The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Holiday Inn Cleveland Northeast - Mentor by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, only service animals are allowed.

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 918 reviews
Rating 8 - Good. 269 out of 918 reviews
Rating 6 - Okay. 119 out of 918 reviews
Rating 4 - Poor. 41 out of 918 reviews
Rating 2 - Terrible. 32 out of 918 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and in particular the on-site restaurant and bar area very nice. Friendly desk staff and restaurant staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a second time because we were so happy with the first trip. Very nice staff, clean room, good parking and good location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Kirtland
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff are friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were comfortable. Susie at the front desk was awesome.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable beds and great staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally did the trick for a weekend trip home to visit family and friends.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice restaurant/bar , great staff
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff was wonderful. The pool is in a strange place, made you a little uncomfortable. Rooms need updated for the price of a stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, nice breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast bar. I enjoyed the variety each morning as I was there for a week
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, location near the highway, clean, only problem the room would have a weird old kind of smell and no way to ventilate the air since windows can’t be opened
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel option in an area with very few. Solid amenities with the restaurant. Overall, a solid choice if you're in the area.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the service is very pleasant. The breakfast was very poor, and this is the only minus. Although I rarely stay in hotels, I guess it's normal.. In general, everything is ok, quiet, peaceful and pleasant
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent visit, I stay here every year I'm in the Cleveland area.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Overall great value for the price
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, comfy beds, fun pool for the kids, i wouldnt change a thing.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy room, great staff. Good breakfast included.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice looking hotel with extremely comfortable beds (always important for me) Better than average free breakfast and ample parking is a plus. Only complaint was the shower/tub drain was plugged up with hair and drained very slowly (gross in any setting). I did tell the front desk receptionist but she did not acknowledge me at all.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for the price. We didn't stay long.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in May 2024