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Residence Inn By Marriott Cleveland Mentor

Property class: 3

Photo gallery for Residence Inn By Marriott Cleveland Mentor

A spacious room with a fireplace, large windows, and a television.
A hotel room with a dining table, red chairs, a flat-screen TV, a fireplace, and a large window with curtains.
A swimming pool area with a 3 FT depth marker, lounge chairs, and a white fence.
A modern office space with a desk, computer, and office chairs. There are decorative shelves with plants and a sign indicating the direction to restrooms.
A hotel room with a sofa, two lamps, a small table, and a framed picture on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$270
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
5660 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪2 min walk‬
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Fairport Harbor Lakefront Park Beach
    ‪11 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Fireplace

A hotel room with a bed, a TV on a desk, and a nightstand.

Suite, 2 Bedrooms, Fireplace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

A hotel room with a dining table, red chairs, a flat-screen TV, a fireplace, and a large window with curtains.

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Double Bed (Hearing Accessible)

A hotel room with a bed, a TV on a desk, and a nightstand.

Suite, 1 Double Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a sofa, two lamps, a small table, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(42 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with a dining table, red chairs, a flat-screen TV, a fireplace, and a large window with curtains.

Suite, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free wired internet

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About the area

Mentor

At Residence Inn By Marriott Cleveland Mentor, you'll be 5.1 km (3.2 mi) from Mentor Ice Arena and 5.6 km (3.5 mi) from Lake Erie College. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the Hot tub and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this 3-property class Mentor hotel include James Garfield National Historic Site and Mentor Lagoons Nature Preserve.

What's nearby

  • Atlas Cinemas Diamond Center 16 - 2 min walk - 0.2 km
  • Headlands Beach State Park - 5 min drive - 6.0 km
  • Fairport Harbor Lakefront Park Beach - 11 min drive - 11.0 km
  • Case Western Reserve University - 38 min drive - 43.1 km
  • Rock and Roll Hall of Fame - 40 min drive - 48.7 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪El Taco Macho - ‬6 min drive
  • ‪Scooter's World Famous Dawg House - ‬2 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Residence Inn By Marriott Cleveland Mentor offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Cleveland Mentor also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Mentor hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with coffee/tea makers and a hairdryer. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Hotel Mentor

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Residence Inn Marriott Cleveland Mentor Hotel

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Mentor Residence Inn By Marriott Cleveland Mentor Hotel

Hotel Residence Inn By Marriott Cleveland Mentor

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By Marriott Cleveland Mentor

Residence Inn By Marriott Cleveland Mentor Hotel

Residence Inn By Marriott Cleveland Mentor Mentor

Residence Inn By Marriott Cleveland Mentor Hotel Mentor

Frequently asked questions

What is the cancellation policy at Residence Inn By Marriott Cleveland Mentor?

Residence Inn By Marriott Cleveland Mentor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of 16 Sept 2026, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on 20 Sept 2026 start from NZ$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn By Marriott Cleveland Mentor?

Yep, Residence Inn By Marriott Cleveland Mentor has a free self car park.

Are there any beaches close to Residence Inn By Marriott Cleveland Mentor?

The closest beach to Residence Inn By Marriott Cleveland Mentor is Headlands Beach State Park (4.6 km).

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Residence Inn By Marriott Cleveland Mentor has a seasonal outdoor pool. The pool is open 8 AM to 10 PM (Seasonal outdoor pool open from May to September).

Is Residence Inn By Marriott Cleveland Mentor family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn By Marriott Cleveland Mentor is a hit with families.

Does Residence Inn By Marriott Cleveland Mentor serve breakfast?

Yeah, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn By Marriott Cleveland Mentor?

No, Residence Inn By Marriott Cleveland Mentor does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn By Marriott Cleveland Mentor?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 451 reviews
Rating 8 - Good. 96 out of 451 reviews
Rating 6 - Okay. 31 out of 451 reviews
Rating 4 - Poor. 10 out of 451 reviews
Rating 2 - Terrible. 11 out of 451 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We won't stay anyplace other than this hotel when we are in the Cleveland area!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very helpful and friendly! Room was also very clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location that has plenty of shopping within a very short drive! Worth the stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very accommodating. Beds were wonderful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. We arrived around 6pm. Staff was there and made check-in quick and easy. Room was great! Spacious! Clean! AC worked fine.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very welcoming to pets.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be updated but still very nice, great breakfast. Rooms run hot so have to use air conditioner
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Norris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudeness and ignorance from front desk employee Debbie. She came off as a rascist Karen that didn’t want to help me check in. The stay was not worth the money. Room was not updated and I wasn’t told where the hot tub even existed.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

TJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, but some of the amenities were lacking, example: your room has a full kitchen but they only give you one trash bag, one packet of dish soap. Other than that the hotel, the room was clean, the staff were nice and helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Amber

Liked: Cleanliness, staff & service, amenities
I was booked for a king size bed. However, room 133 is a queen size bed.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness
Good property, good location, fair pricing. Breakfast was good and had lots of variety, rooms were big but getting a little dated and getting worn.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location nice room pool
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness
Great stay
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Darnettia

Liked: Cleanliness, amenities, property conditions & facilities
Good over all
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Natalie

Liked: Amenities
Everything was ideal for what we needed
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice safe location and it had an outdoor pool that was fabulous
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality and the staff are incredible
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Spotless gardens looked very good room excellent breakfast was good and tables and area very clean WiFi also good
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in May 2023