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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Westin Cleveland Downtown

Exterior
Down duvets, pillow-top beds, in-room safe, desk
Reception
Junior Suite, 1 King Bed, City View
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
The current price is NZ$216
includes taxes & fees
8 May - 9 May

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪10 min walk‬
  • Progressive Field
    ‪12 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Living area

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Shower/bath combination
Hairdryer
  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

The Westin Cleveland Downtown puts you in the heart of Cleveland, within just a 10-minute stroll of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Masa & Agave Cantina, serves Mexican cuisine and is open for breakfast, lunch and dinner. Masa & Agave Lounge is the hotel's own cocktail bar. 20473 square feet (1902 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Cleveland hotel include Great Lakes Science Center and Progressive Field.

What's nearby

  • Rock and Roll Hall of Fame - 10 min walk - 0.9 km
  • Progressive Field - 12 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km
  • Rocket Arena - 13 min walk - 1.1 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with a safe and complimentary newspapers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at The Westin Cleveland Downtown?

The Westin Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cleveland Downtown?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 8 May 2025 start from NZ$215.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cleveland Downtown?

Yep, The Westin Cleveland Downtown has valet parking for USD 49 per night.

Are there any beaches close to The Westin Cleveland Downtown?

The closest beach to The Westin Cleveland Downtown is Edgewater Beach (4.4 km).

What makes The Westin Cleveland Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Cleveland Downtown.

Does The Westin Cleveland Downtown serve breakfast?

Yep, cooked-to-order breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Westin Cleveland Downtown?

No, The Westin Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cleveland Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Cleveland Downtown?

Dogs are welcome at The Westin Cleveland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 760 out of 1281 reviews
Rating 8 - Good. 254 out of 1281 reviews
Rating 6 - Okay. 125 out of 1281 reviews
Rating 4 - Poor. 69 out of 1281 reviews
Rating 2 - Terrible. 73 out of 1281 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jada

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

isaac, monsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time. Don't forget to stay for breakfast, it's great!
Stayed 1 night in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Zemriah, Bolingbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodations except, no computer usb ports function, out of numerous port stations.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay. The only problem was an odd smell that I noticed at the onset and throughout my stay. It could have been the cleaning solutions. Other than that everything was great - except for loud neighbors at 1 am. But I know you don’t have control over that.
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was 1923 and the toilets the shower and sink had no cold water only extreme hot water. I did not have time to mention it to the staff.
Stayed 2 nights in Jan 2025

2/10 Terrible

Amealia

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like the parking situation at all . U pay for a room then have to valet for $50 or self park for $25. If y self park everything u come out u have to pay again . The bar was not clean they sit u at dirty tables . Last but not least my room was sooo cold . I called front desk from my phone and room phone no answer and then I went down stairs and they were just sitting there . They said they will send someone and they took so long I fell asleep so yes I slept in a cold room : my neighbors on my floor also said they were cold . Nice hotel needs better management
Stayed 1 night in Jan 2025

10/10 Excellent

Warren, Port Saint Lucie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking industrialist era hotel. Even the restaurant is head and shoulders above the big name chain we are accustomed to. The decor, ambiance and old world design is married well with the modern convenience. I will come back just to stay at a proper hotel for once. Well Done.
Stayed 1 night in Jan 2025

8/10 Good

Arick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tsuyoshi, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

6/10 Okay

LeShay, North Ridgeville

Travelled with family
Liked: Staff & service
Appreciate them upgrading our room but the rooms themselves are very old and dated. The bathroom ceiling was falling apart from water damage, the tub fixtures were really old, the toilet was extremely close to the tub and had rusted fixtures.
Stayed 1 night in Jan 2025

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort

What happened to Customer Service??

The room was cold and we couldn't get the heat to stay on. When my partner went to the front desk (because the hotel phone did not work), he asked for a blanket. The desk employee said no. When my partner complained about the freezing room and asked for an alternative room, he was told "no". The desk employee then called security....they also failed to show up. Disappointing experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Gavin

Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage was attached and we didn’t have to go outside at all.
Stayed 2 nights in Jan 2025

8/10 Good

Orlando, Grand Turk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, my only problem was, i asked for a taxi to the airport, because i got a flight 6 in the morning, and the Uber wait time was 13 minutes, so i asked the guy at the front desk if he could get a taxi faster, he said sure he gave me a card and say i can call i gave him back and asked him to call, he said in 4-5 mins the taxi will be there, and honestly it took luke the same 13 mins before it came, i asked the driver how much to the Airport he says no worries when we reach the timer will let him know, which there was no mark to indicate he was even a taxi, when we reached the Airport he told us it's $136 plus tax to $140, i traveled all over and this is the biggest scam ever...i never asked for a luxury taxi which a honda personal crv can't be luxury, Biggest Scam ever and totally disappointed with the front desk staff because i asked for a taxi and i told him the reason why because the huber was only $34.But otherwise hotel is great and housekeeping did a wonderful service also the Bellmen were extremely helpful also Breakfast staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

mary

awesome hotel!!
Stayed 1 night in Jan 2025

8/10 Good

Kylee

Stayed 1 night in Jan 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great atmosphere. Close to everything. This is definitely our go to in Cleveland.
Stayed 1 night in Dec 2024