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Grand Cloudcroft Hotel

2.0 star property
Hotel in Cloudcroft with indoor pool and free breakfast

Photo gallery for Grand Cloudcroft Hotel

Reception
Front of property
Reception
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪34 min drive‬

Room options

View all photos for Double King

Double King

Double King

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Cloudcroft

At Grand Cloudcroft Hotel you'll be within a short 5-minute stroll of Sacramento Mountains Museum and Sacramento Peak Observatory. Highlights at this hotel include free continental breakfast, an indoor swimming pool and Access to hot tub. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a fireplace in the lobby, a water dispenser and a lift. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 20-minute walk of this Cloudcroft hotel include Cloudcroft Ice Rink and New Mexico Rails-to-Trails.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.2 km
  • Sacramento Peak Observatory - 3 min walk - 0.3 km
  • Cloudcroft Ice Rink - 7 min walk - 0.6 km
  • New Mexico Rails-to-Trails - 17 min walk - 1.5 km
  • Trestle Recreation Area - 19 min walk - 1.6 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Brother-N-Law Bbq - ‬11 min walk
  • ‪Big Daddy's Diner - ‬4 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with indoor pool and free breakfast
Grand Cloudcroft Hotel offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Built in 2022
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Front of property
The Lodge at Cloudcroft
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 457 reviews
The price is NZ$218
includes taxes & fees
25 Feb - 26 Feb
The Lodge at Cloudcroft

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

What is the cancellation policy at Grand Cloudcroft Hotel?

Grand Cloudcroft Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Cloudcroft Hotel?

Yep, Grand Cloudcroft Hotel has a secured self car park for USD 13 per night. A self car park is also available, for a fee.

Does Grand Cloudcroft Hotel have a pool?

Grand Cloudcroft Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Grand Cloudcroft Hotel serve breakfast?

Yeah, our travelers adore the free continental breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Cloudcroft Hotel?

No, Grand Cloudcroft Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grand Cloudcroft Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Cloudcroft Hotel?

No, only service animals are allowed.

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 300 out of 383 reviews
Rating 8 - Good. 59 out of 383 reviews
Rating 6 - Okay. 15 out of 383 reviews
Rating 4 - Poor. 4 out of 383 reviews
Rating 2 - Terrible. 5 out of 383 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Kathi

Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel scores high on the “3 Cs”: Clean, Comfortable, Convenient. Using the word “grand” in its name is a bit of an overstatement. We found it oddly lacking in the small things that earn our higher ratings. Two bath towels were provided but just one hand towel. Three pillows on the king bed (we did find an extra in the closet). No drinking glasses or cups for taking pills, Also, you must request housekeeping which we did on one of our three days. Oddly, the bathroom was cleaned and replenished but the bed was not made. None of these things are dealbreakers, but be advised if they are important to you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location, would definitely stay there again
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are amazing. Our room didnt get cleaned while we were there. The guest rooms need a full length mirror. The breakast was good each morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very friendly staff. It was nice and quiet, comfy beds. Would definitely recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Allison

Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Great hotel, clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly. I called on Monday and requested a room downstairs I was told I had a room downstairs along with my daughters family and when we arrived I was told it was upstairs and that my rooms could not be changed. I was a bit upset with this.
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Carlsbad

Stayed 1 night in Aug 2025

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Pretty and modern-rustic hotel, made it feel high-end. Minimalistic but comfortable. Complimentary breakfast was not great. Given the vibe of the hotel, we expected something beyond a cheap chain-type hotel breakfast. Overall, we would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you don’t drive.

The hotel and the stay was good. But the parking lot kind of sucked and was too small.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not staying here again

Nearly $300 a night and they would not even bring clean towels and make up the room when asked to do so. The breakfast was served late every day.
Stayed 3 nights in Aug 2025