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Grand Cloudcroft Hotel

2.0 star property
Hotel in Cloudcroft with free breakfast and 24-hour front desk

Photo gallery for Grand Cloudcroft Hotel

Front of property
Terrace/patio
Reception
Double King
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Peak Observatory
    ‪3 min walk‬
  • New Mexico Rails-to-Trails
    ‪17 min walk‬
  • Cloudcroft Ski Area
    ‪4 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪43 min drive‬

Room options

View all photos for Double King

Double King

Double King

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

Cloudcroft

At Grand Cloudcroft Hotel you'll be within a short 5-minute stroll of Sacramento Mountains Museum and Sacramento Peak Observatory. Highlights at this hotel include free continental breakfast, an indoor swimming pool and Access to hot tub. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a fireplace in the lobby, a water dispenser and a lift. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 20-minute walk of this Cloudcroft hotel include New Mexico Rails-to-Trails and Trestle Recreation Area.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.2 km
  • Sacramento Peak Observatory - 3 min walk - 0.3 km
  • New Mexico Rails-to-Trails - 17 min walk - 1.5 km
  • Trestle Recreation Area - 19 min walk - 1.6 km
  • Cloudcroft Ski Area - 4 min drive - 4.6 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Black Bear Coffee Shop - ‬15 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and 24-hour front desk
Grand Cloudcroft Hotel offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Built in 2022
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English

Similar properties

Front of property

The Lodge at Cloudcroft

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 387 reviews
The price is NZ$292
includes taxes & fees
17 Aug - 18 Aug
The Lodge at Cloudcroft

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

What is the cancellation policy at Grand Cloudcroft Hotel?

Grand Cloudcroft Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Cloudcroft Hotel?

Yep, Grand Cloudcroft Hotel has a secured self car park for USD 13 per night.

Does Grand Cloudcroft Hotel have a pool?

Grand Cloudcroft Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Grand Cloudcroft Hotel serve breakfast?

Yeah, our travelers adore the free continental breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Cloudcroft Hotel?

No, Grand Cloudcroft Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grand Cloudcroft Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Cloudcroft Hotel?

No, only service animals are allowed.

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 339 reviews
Rating 8 - Good. 51 out of 339 reviews
Rating 6 - Okay. 14 out of 339 reviews
Rating 4 - Poor. 3 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

aniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft needed an additional option for hotels. The only need is a dimmable light in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hermann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new, very well maintained place. Wonderful and friendly staff. The perfect place to lodge in this amazing environment, up in the Sacramento Mountains.
Stayed 1 night in May 2025

10/10 Excellent

Hermann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, very friendly staff and great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Stayed 2 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gary S

Liked: Staff & service, amenities, property conditions & facilities
Only a year old, so everything still new. Shower just has a shower curtain, not glass ..... no tub. But staff is welcoming and friendly!
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique hotel designed to fit the picturesque surroundings. Staff was nice. Lighting in the rooms a bit stark- dimmer switches would make it better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean comfortable room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great as was the staff! Breakfast in the morning was good but typical hotel fare. Only issue was elevator out of order and we had to haul or luggage upstairs. Thanks for the nice stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus Lujan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

I’m honestly upset to have paid over $200. For a night here. They also charge your card an extra $100., then say if your not charged for incidentals, the will refund you card in 2-5 days. The small and underwhelmingly bland room was nice, clean and in working order. It was annoying to book a double king and only get 1 tiny shampoo, 1 tiny conditioner. The pillows are terrible. A hotel at that price should have full size toiletries installed for guests. My hair goes down to my bottom and that wasn’t even enough for me, let alone the rest of my family. There was no pool. Our window view was of a highway. The breakfast was ok, but not as good as your typical $100. hotel room. This place should be like $75. Per night. I feel ripped off. Nothing grand about it.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and quiet. The staff was easy qoing and helpful. The upper porch was a great place to sit with the firepit onand was cozy. They are still doing some construction on the property and the elevator was out is the only reason that rating is a 4. Looks like they may be completely wonderful soon.
Stayed 1 night in Mar 2025

6/10 Okay

Nathan

Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean, quiet hotel with friendly and helpful staff in beautiful surroundings!
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Clean, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaclyn, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property with a nice room. The only issue is that we stayed during winter and the floor is extremely cold in the carpeted room as well as the tiled restroom. Next time we will bring slippers. Otherwise we really enjoyed our stay.
Stayed 1 night in Mar 2025