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Holiday Express & Suites Portales by IHG

2.5 star property

Photo gallery for Holiday Express & Suites Portales by IHG

A hotel entrance with a covered patio, large columns, and a stone facade.
A pool area with a blue chair, exercise equipment, and a glass wall with spa rules.
A buffet with labeled food stations including omelets and cheese.
A hotel reception desk with a modern design, a digital screen, and a nameplate.
A hotel room with a large bed, a desk, a television, and a window with a view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$188
includes taxes & fees
1 Aug - 2 Aug

Explore the area

View map
1901 W 2nd St, Portales, NM, 88130
  • Place, Blackwater Draw Museum
    ‪14 min walk‬
  • Place, Eastern New Mexico University
    ‪15 min walk‬
  • Place, Al Whitehead Field
    ‪15 min walk‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a TV, and a framed abstract painting.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a television, and a window with a view.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a wooden coffee table, a green office chair, and a desk.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a wooden wardrobe, a flat-screen TV, and a desk with a chair.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

About the area

Portales

At Holiday Express & Suites Portales by IHG you'll be within just a 15-minute stroll of Roosevelt General Hospital and Eastern New Mexico University. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 15-minute walk of this Portales hotel include Roosevelt County Museum and Greyhound Arena.

What's nearby

  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Greek Park - 14 min walk - 1.2 km
  • Roosevelt County Museum - 15 min walk - 1.3 km
  • Eastern New Mexico University - 15 min walk - 1.3 km
  • Al Whitehead Field - 15 min walk - 1.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Goober McCool's - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Something Different Grill - ‬2 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive

About this property

Holiday Express & Suites Portales by IHG

Holiday Express & Suites Portales by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A vending machine, an arcade/games room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales by IHG. Self parking is free.

This Portales hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Express & Suites Portales by IHG offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Comfort Inn Portales
Portales
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 451 reviews
The price is NZ$175
includes taxes & fees
24 July - 25 July
Comfort Inn Portales

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

What is the cancellation policy at Holiday Express & Suites Portales by IHG?

Holiday Express & Suites Portales by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Express & Suites Portales by IHG?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales by IHG on 1 Aug 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Express & Suites Portales by IHG?

Yep, Holiday Express & Suites Portales by IHG has a free self car park.

Does Holiday Express & Suites Portales by IHG have a pool?

Holiday Express & Suites Portales by IHG has an indoor pool.

Is Holiday Express & Suites Portales by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Express & Suites Portales by IHG is a hit with families.

Does Holiday Express & Suites Portales by IHG serve breakfast?

Yep, complimentary buffet breakfast is on offer at Holiday Express & Suites Portales by IHG.

Is there a free airport shuttle available at Holiday Express & Suites Portales by IHG?

No, Holiday Express & Suites Portales by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Express & Suites Portales by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Express & Suites Portales by IHG?

No, only service animals are allowed.

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 388 reviews
Rating 8 - Good. 90 out of 388 reviews
Rating 6 - Okay. 40 out of 388 reviews
Rating 4 - Poor. 11 out of 388 reviews
Rating 2 - Terrible. 19 out of 388 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
Great all the way around and great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness
Great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great breakfast and the room was very comfortable. If we are every in the area, we will stay at you place.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Armida

Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned and staff was great with the breakfast being excellent 👌
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
everything was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Stayed 1 night in Oct 2025
Verified

8/10 Good

Brendan

Liked: Property conditions & facilities
I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean
Stayed 1 night in May 2025
Verified

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, comfortable hotel with great customer service.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we have stayed here and both times we had great service and friendly people on staff!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Abby

Liked: Amenities
Excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly and great rooms
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the weekend here! Probably the nicest place to stay in Portales! Pool, hot tub, good breakfast, nice spacious room, and clean!
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean motel
Stayed 1 night in Dec 2022
Verified

8/10 Good

Keri

Liked: Cleanliness, staff & service, amenities
Pretty nice hotel overall. Good breakfast (omelets, potatoes, biscuits and gravy, sausage) and all the other basic things. One issue was the door on the room. We left the room thinking the door closed all the way behind us due to the powerful hinge they have, but when we returned it in fact had not closed fully. So watch that. I also had issues with getting doors open on our room and the pool room. The shower head sprayed water everywhere. The hot tub was warm but not overly hot.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Miguel

Liked: Amenities, property conditions & facilities
Staff always so helpful
Stayed 2 nights in Aug 2025