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Salterra, a Luxury Collection Resort & Spa, South Caicos

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Premier Suite, Ocean View (Penthouse) | Living area
3 outdoor pools, pool umbrellas, pool loungers
Daily cooked-to-order breakfast for a fee
Premier Suite, Ocean View (Penthouse) | Beach/ocean view
Luxury
5.0 star property
8.8

Excellent

Luxury hotel remodelled in 2024 and located near Long Cay Beach

Located close to The Boiling Hole and Highland House, Salterra, a Luxury Collection Resort & Spa, South Caicos provides a swim-up bar, a poolside bar and designer shops on-site. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a hot stone massage or a manicure/pedicure at the on-site spa. The on-site Caribbean cuisine restaurant, Regatta, offers breakfast and dinner. Enjoy the gym, as well as activities, such as ecotours, fishing and boat tours. In addition to a garden and a library, guests can connect to free WiFi in public areas.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$1,694
includes taxes & fees
30 May - 31 May

Explore the area

View map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Place, Long Cay Beach
    ‪12 min walk‬
  • Place, Girl's Bay
    ‪13 min walk‬
  • Place, The Boiling Hole
    ‪6 min drive‬
  • Airport, Cockburn Harbour (XSC-South Caicos)
    ‪5 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Ocean View

Beach/ocean view

Grand Room, 1 King Bed, Ocean View

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Ocean View (Lanai)

View from room

Grand Room, 2 Queen Beds, Ocean View (Lanai)

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Ocean View

Beach/ocean view

Superior Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (Lanai)

In-room safe, blackout curtains, rollaway beds, free wired Internet

Room, 1 King Bed with Sofa bed, Ocean View (Lanai)

  • Ocean view
  • 108 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View | Beach/ocean view

Deluxe Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Bedrooms, Balcony, Ocean View (4th Floor)

Beach/ocean view

Superior Suite, 2 Bedrooms, Balcony, Ocean View (4th Floor)

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premier Suite, Ocean View (Penthouse)

Premier Suite, Ocean View (Penthouse) | Living area

Premier Suite, Ocean View (Penthouse)

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Beach/ocean view

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Ground Floor, Lanai)

Beach/ocean view

Suite, 2 Bedrooms, Ocean View (Ground Floor, Lanai)

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, blackout curtains, rollaway beds, free wired Internet

Suite, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Ocean View

In-room safe, blackout curtains, rollaway beds, free wired Internet

Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds

About the area

Cockburn Harbour

A luxury stay in Cockburn Harbour awaits you at Salterra, a Luxury Collection Resort & Spa, South Caicos. Within a 20-minute stroll, you'll find Long Cay Beach and The Boiling Hole. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Regatta, serves Caribbean cuisine and is open for breakfast and dinner. Sisal Bar is the hotel's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Cockburn Harbour hotel, you'll be 3.2 km (2 mi) from Highland House.

What's nearby

  • Long Cay Beach - 12 min walk - 1.0 km
  • Girl's Bay - 13 min walk - 1.1 km
  • The Boiling Hole - 6 min drive - 1.5 km
  • Highland House - 7 min drive - 3.5 km
  • Long Beach - 14 min drive - 6.9 km

Getting around

  • Cockburn Harbour (XSC-South Caicos) - 5 min drive

Restaurants

  • ‪Big Mike Sports Bar - ‬3 min drive
  • ‪The Cove - ‬14 min drive
  • ‪Ezekiel’s Cafe - ‬5 min drive
  • Flamingo Café
  • ‪Regatta Restaurant - ‬1 min walk

About this property

Salterra, a Luxury Collection Resort & Spa, South Caicos

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Salterra, a Luxury Collection Resort & Spa, South Caicos, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness centre and a garden. A complete renovation of Salterra, a Luxury Collection Resort & Spa, South Caicos was completed in December 2024.

This 5-star Cockburn Harbour hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Salterra, a Luxury Collection Resort & Spa, South Caicos offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 7:00 PM on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Brine
  • Cobo Bar & Grill
  • Flamingo Café
  • Regatta
  • Sisal Bar

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Books
  • Designer stores
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • High chair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via aeroplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 120
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 91.5 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 20 (return), (from 6 to 18 years old)
  • Pet fee: USD 20 per accommodation, per night plus a one-off USD 120 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 91.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Frequently asked questions

What is the cancellation policy at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Salterra, a Luxury Collection Resort & Spa, South Caicos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Salterra, a Luxury Collection Resort & Spa, South Caicos?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Salterra, a Luxury Collection Resort & Spa, South Caicos on 30 May 2026 start from NZ$1,694, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Salterra, a Luxury Collection Resort & Spa, South Caicos?

Yep, Salterra, a Luxury Collection Resort & Spa, South Caicos is a short 9-minute walk from Long Cay Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Yep, there is an onsite spa at Salterra, a Luxury Collection Resort & Spa, South Caicos. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Salterra, a Luxury Collection Resort & Spa, South Caicos have a pool?

Salterra, a Luxury Collection Resort & Spa, South Caicos has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Salterra, a Luxury Collection Resort & Spa, South Caicos features 3 outdoor pools, a full-service spa and 2 bars.

Is Salterra, a Luxury Collection Resort & Spa, South Caicos family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Salterra, a Luxury Collection Resort & Spa, South Caicos is a hit with families.

Does Salterra, a Luxury Collection Resort & Spa, South Caicos serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Salterra, a Luxury Collection Resort & Spa, South Caicos?

No, but there's an airport shuttle that runs from 7:30 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Yep, they've got a poolside bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Salterra, a Luxury Collection Resort & Spa, South Caicos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 5 nights in Dec 2025

10/10 Excellent

tomoyo

Liked: Property conditions & facilities
The staffs are from all over the world. They create the warm and welcoming atmosphere. We truly enjoyed our stay at Salterra.
Stayed 5 nights in Dec 2025

8/10 Good

Oghosa

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Felisther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my daughter stayed at Saltera Resort to celebrate her 18th birthday, and our experience was nothing short of amazing. The food was delicious, the reception team was warm and welcoming, and the staff responded quickly to every request. The entire resort was spotless, and the cleanliness truly impressed us. The massage was absolutely incredible, and the owner was very friendly and made us feel at home. This was the perfect place to make her special day unforgettable. Highly recommended!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ricky

Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, quiet, uncrowded spot. Beautiful scenery, nice pools, beach and rooms. Common areas also very nice. The staff are all very nice as well. The food was very good at all restaurants. The only noticeable issue for us was the speed of food service. 30-40 mins was not unusual when waiting for food after ordering…even for simple orders like oatmeal. Not sure why this seemed to be the case at all restaurants. The restaurant staff, though very nice, also seemed a bit undertrained. Some locals, many brought in from Indonesia..super polite, but not trained to the level of a standard luxury Marriott resort. If these kinds of food service issues are not an issue for you, the rest of our experience was great. Keep in mind that South Caicos is very quiet..no town or town center. Two fun restaurants run from locals’ homes, but that’s it. This a place to get away, unwind and relax, with water sports and activities the focus when not lounging at the pool or in the beach.
Stayed 7 nights in Nov 2025

10/10 Excellent

Seth

Stayed 3 nights in Sep 2025

10/10 Excellent

Gina

Stayed 6 nights in Aug 2025

10/10 Excellent

Saengdeuane J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more food options at the resort. Otherwise, it was a wonderful experience. The resort was well-maintained and the staff was super friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 7 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

LeAndre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying here is absolutely amazing and I couldn’t have planned this trip better myself so thank you for this resort for making it a 10 out of 10 experience
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has only been open for a few months. It is stunning and decorated so beautifully and tastefully. The grounds are amazing and the water was perfect. Since they have only been open a few months I think they are still working out the kinks. The staff is wonderful, so friendly and polite but sometimes they were not sure what things were or where they were or if they could make a certain drink. It wasn’t a big deal because everyone was so nice. I would love to go back again once they have it all together.
Stayed 5 nights in May 2025

2/10 Terrible

Vicki

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not at all as advertised - there is no gym, no spa, the food is not high quality and some of the rooms don’t even have curtains. Only a few if the restaurants are functional. The service is slow and it is misleading to describe it as a luxury hotel. I have lost trust in Marriott and Expedia.
Stayed 5 nights in Mar 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities
Todo perfecto, 100% recomendable, experiencia que esperamos repetir pronto! Habitación impecable, instalaciones de alto nivel, muy buena gastronomía, personal atento a cada detalle y linda playa. Excelente combinación!
Stayed 3 nights in Nov 2025