2/10 Terrible
Verified traveller
11 Feb 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left early, couldn’t bare a second night
I wouldn’t recommend this hotel. Whilst the building is beautiful and full of character, it is long overdue a good clean and some basic maintenance. On arrival, the first thing we done was go back out for some anti bacterial wipes and ear plugs. The bed was lumpy, the sheets too small and ripped, the curtains were in shreds, the room was cramped and grimy, the radiators had no way of turning off so it was sweltering (February), had to ask for use of iron and hair dryer. The bathroom was basic, bad lighting, towel rail disconnected, bit smelly, useless shower, small towels, everything very shabby and long long overdue for replacement. Back to the earplug - our main problem was we were in room 2, which is at the front of the hotel on the high street, right opposite a very noisy bar and a night club. NO SLEEP, literally no sleep until the grand finale of a fight outside our room at 0430 am then eventually it quietened down in time for our 0700 alarm. The worst of it was it ruined what should have been a wonderful next day for us as we were just so tired, we left our event early and forfeited the second night we had already paid for as we couldn’t bare to spend a second night. I’m disappointed there was no warning about the noise we would encounter, the building is old so the windows do little to block anything out and we were booked for Friday and Saturday nights. If we had known we would have booked elsewhere for what should have been a very special weekend.
Verified traveller
Stayed 2 nights in Feb 2024