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Excelsior Hotel Ernst am Dom

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Front of property
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Front of property
Interior
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
The current price is NZ$595
includes taxes & fees
31 May - 1 June

Explore the area

View map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪1 min walk‬
  • Place, Musical Dome
    ‪5 min walk‬
  • Place, Old Market
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Cathedral View)

Suite (Cathedral View)

Suite (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Grand)

Superior Room (Grand)

Superior Room (Grand)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (Excelsior)

Suite (Excelsior)

Suite (Excelsior)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cologne

A luxury stay in the heart of Cologne awaits you at Excelsior Hotel Ernst am Dom. Within steps you'll find Cologne Cathedral and Hohe Strasse. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and tablet computers. .The restaurant, taku, serves Asian cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 4499 square feet (418 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of free train pick-up service. .Within a 30-minute walk of this 5-property class Innenstadt hotel, attractions include Cologne Trade Fair Grounds and LANXESS Arena.

What's nearby

  • Cologne Cathedral - 1 min walk - 0.2 km
  • Museum Ludwig - 3 min walk - 0.3 km
  • Musical Dome - 5 min walk - 0.4 km
  • Old Market - 6 min walk - 0.5 km
  • Hohenzollern Bridge - 6 min walk - 0.5 km

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 2 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 5 min walk
  • Cologne - Bonn Airport (CGN) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Café Reichard - ‬1 min walk
  • ‪Coffee Fellows - ‬4 min walk
  • ‪Five Guys Köln Dom - ‬3 min walk

About this property

Excelsior Hotel Ernst am Dom

Excelsior Hotel Ernst am Dom offers its guests a sauna and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Excelsior Hotel Ernst am Dom. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cologne hotel.

  • 133 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 4499 sq ft of conference space
  • 418 sq. m of conference space
  • Built in 1863
  • Supervised kids' activities (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Excelsior Hotel Ernst am Dom offers 133 accommodations with tablet computers and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 55 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self-parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 55 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior

Ernst Hotel

Excelsior Ernst

Excelsior Ernst Cologne

Excelsior Ernst Hotel

Excelsior Hotel Ernst am Dom

Excelsior Hotel Ernst Cologne

Hotel Ernst

Hotel Ernst Excelsior

Hotel Excelsior Ernst

Excelsior Hotel Cologne

Excelsior Hotel Ernst Leading Hotels World Cologne

Excelsior Hotel Ernst Leading Hotels World

Excelsior Ernst Leading Hotels World Cologne

Excelsior Ernst Leading Hotels World

Excelsior Ernst am Dom Cologne

Excelsior Ernst am Dom

Excelsior Hotel Ernst am Dom

Excelsior Ernst Am Dom Cologne

Excelsior Hotel Ernst am Dom Hotel

Excelsior Hotel Ernst am Dom Cologne

Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

What is the cancellation policy at Excelsior Hotel Ernst am Dom?

Excelsior Hotel Ernst am Dom offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Excelsior Hotel Ernst am Dom?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on 31 May 2026 start from NZ$595, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Excelsior Hotel Ernst am Dom?

Yep, Excelsior Hotel Ernst am Dom has a self car park for EUR 29 per day. A self car park is also available, for a fee.

Are there any beaches close to Excelsior Hotel Ernst am Dom?

The closest beach to Excelsior Hotel Ernst am Dom is Blackfoot Beach (9.2 km).

What makes Excelsior Hotel Ernst am Dom a romantic place to stay?

A Michelin-starred restaurant and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Excelsior Hotel Ernst am Dom.

Is Excelsior Hotel Ernst am Dom family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Excelsior Hotel Ernst am Dom is a hit with families.

Does Excelsior Hotel Ernst am Dom serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Excelsior Hotel Ernst am Dom?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excelsior Hotel Ernst am Dom?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Excelsior Hotel Ernst am Dom?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excelsior Hotel Ernst am Dom?

Furry friends are welcome at Excelsior Hotel Ernst am Dom, with food and water bowls on offer.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1001 reviews
Rating 8 - Good. 133 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Great room. Great staff. Amazing breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Karthikeyan

Stayed 2 nights in Jan 2026

10/10 Excellent

Farah, Carrollton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

2/10 Terrible

Leeora

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
Stayed 4 nights in Dec 2025

10/10 Excellent

Illian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
Stayed 3 nights in Dec 2025

6/10 Okay

David, Charlotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suddhasil

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

gena

Liked: Cleanliness, staff & service, amenities
The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca, Double Oak

Beautiful hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great service! Will stay again!!
Location is great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

10/10 Excellent

netanel

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, amenities
Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur, MISSOULA

Liked: Cleanliness, property conditions & facilities
Incredible location … an amazing hotel with phenomenal service!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

John, BHOPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, it’s my second time I love it
Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Chig Wee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and breakfast is great, so is the service overall
Stayed 2 nights in Sep 2025

4/10 Poor

Jason, Granger

Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are super comfortable. Excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect distance to the legendary Cologne Cathedral
Stayed 4 nights in Aug 2025