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Excelsior Hotel Ernst am Dom

Property class: 5 and above

Photo gallery for Excelsior Hotel Ernst am Dom

A bathroom with a black and white marble countertop, wooden blinds, a mirror, and a vase with flowers.
Property video
A hotel courtyard with round tables, white tablecloths, and chairs.
A luxurious lobby with a central blue sofa, yellow armchairs, and a patterned carpet.
A grand staircase with blue carpet and gold accents, leading to a marble-floored area with a fountain and potted plants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
The current price is NZ$689
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪1 min walk‬
  • Place, Musical Dome
    ‪5 min walk‬
  • Place, Old Market
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, a bench, a nightstand, a chandelier, and a patterned wall.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, and a small table.

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite

A modern hotel room with a large bed, a dark headboard, and bedside lamps.

Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a bed, two bedside lamps, a patterned armchair, and a wooden headboard.

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room (Grand)

A hotel room with a large bed, a desk, two chairs, a mirror, and a lamp.

Deluxe Room (Grand)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Cathedral View)

A well-appointed living room with a fireplace, comfortable seating, and elegant decor.

Suite (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room (Grand)

A bedroom with a bed, bedside tables, a bench, and curtains.

Superior Room (Grand)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Single Room

A hotel room with a bed, a TV mounted on the wall, a desk with a lamp, a chair, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Classic Double Room

A hotel room with a bed, bedside tables, a desk, a chair, and a sofa.

Classic Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Suite (Excelsior)

A double bed with green bedding, two nightstands, a chandelier, and two green upholstered chairs.

Suite (Excelsior)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Cologne

A luxury stay in the heart of Cologne awaits you at Excelsior Hotel Ernst am Dom. You'll be steps from Cologne Cathedral and 2 km (1.3 mi) from LANXESS Arena. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and tablet computers. .The restaurant, taku, serves Asian cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 4499 square feet (418 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of free train pick-up service. .Within a 30-minute drive of this 5-property class Old Town Cologne hotel, attractions include Phantasialand and Cologne Trade Fair Grounds.

What's nearby

  • Cologne Cathedral - 1 min walk - 0.1 km
  • Musical Dome - 5 min walk - 0.4 km
  • Old Market - 6 min walk - 0.5 km
  • City Hall - 7 min walk - 0.7 km
  • Hay Market - 9 min walk - 0.8 km

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 2 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 5 min walk
  • Cologne - Bonn Airport (CGN) - 23 min drive

Restaurants

  • ‪Café Reichard - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Haferkater - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Excelsior Hotel Ernst am Dom offers its guests a sauna and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Excelsior Hotel Ernst am Dom. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cologne hotel.

  • 133 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 4499 sq ft of conference space
  • 418 sq. m of conference space
  • Built in 1863
  • Supervised kids' activities (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Excelsior Hotel Ernst am Dom offers 133 accommodations with tablet computers and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Parking on site (EUR 35 per day)
  • Valet parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 54 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 55 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 54 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self-parking fee: EUR 35 per day
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 55 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

What is the cancellation policy at Excelsior Hotel Ernst am Dom?

Excelsior Hotel Ernst am Dom offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Excelsior Hotel Ernst am Dom?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on 15 Nov 2026 start from NZ$689, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Excelsior Hotel Ernst am Dom?

Yep, Excelsior Hotel Ernst am Dom has a self car park for EUR 35 per day. A self car park is also available, for a fee.

Are there any beaches close to Excelsior Hotel Ernst am Dom?

The closest beach to Excelsior Hotel Ernst am Dom is Rodenkirchen Riviera (7.5 km).

What makes Excelsior Hotel Ernst am Dom a romantic place to stay?

A Michelin-starred restaurant and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Excelsior Hotel Ernst am Dom.

Is Excelsior Hotel Ernst am Dom family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Excelsior Hotel Ernst am Dom is a hit with families.

Does Excelsior Hotel Ernst am Dom serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Excelsior Hotel Ernst am Dom?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excelsior Hotel Ernst am Dom?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Excelsior Hotel Ernst am Dom?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excelsior Hotel Ernst am Dom?

Furry friends are welcome at Excelsior Hotel Ernst am Dom, with food and water bowls on offer.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1001 reviews
Rating 8 - Good. 128 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in a newly renovated beautifully appointed hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and central location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staffs~ great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent service, staff very helpful, breakfast excellent, location perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, just steps from the train station and with a view of the cathedral.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dan the concierge was extremely helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Excelsior Hotel Ernst am Dom was amazing, and not long enough! The room was absolutely beautiful with plenty of space, and the staff was so welcoming and friendly! It's an excellent location right around the corner from the train station and the Dom and shopping! This will always be our go to hotel when visiting Cologne!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, beautiful restaurant.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, a bit pricey, but worth every penny. Location is phenomenal - 2 minute walk from the train station and directly across the street from the awesome Gothic masterpiece Koln Cathedral.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious, staff is top and wonderful in all aspects, Breakfast is great, good quality and many options are available, location of the hotel is sublime, everything is within walking distance
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was anazing
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Good accesibility to central station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with very good location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Beautiful hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel that dates back decades but feels very modern in style and amenities. It appears in a novel by Graham Greene. I’ve stayed in many high end hotels, but never one with a staff at once so friendly, professional, and helpful. I can’t recommend this hotel enough. It also is perfectly situated next to the Cathedral and museums and near the Rhine and in a vibrant dining and shopping quarter. Stop looking at other hotels in town and see if they’re available!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Incredible location … an amazing hotel with phenomenal service!!!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large elegantly appointed room with every amenity you could hope for. Hotel was a three minute walk from the train station. Cozy little bar on site. Walkable to multiple restaurants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel right in the center of the city. I was just passing through, on the way to Austria, so I only stayed for one night. I would have liked to stayed for longer. Maybe next time. The staff were very polite and helpful. Buffet breakfast was quite nice. I highly recommend this hotel to anyone.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
could have been better with pool and massage room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, elegant, comfortable hotel. Some rooms are modern while others are a bit dated but all comfortable. The first room I checked into was modern but had an issue with the AC so I was moved to a larger, older room. The staff was responsive and solved the issue promptly. Great location. Would stay again.
Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
My wife and I travel extensively staying at 4 and 5 star properties. I will never stay at this hotel !!! Before booking this hotel I recommend checking out other properties that are newer - cleaner and bug free. After traveling for 35 years - I have never written a review like this. The pictures do look great when booking.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and breakfast is great, so is the service overall
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but marvelous breakfast, served in a lovely room and staffed with attentive staff. Ideally located 2 minutes from the train station and immediately across from Cologne Cathedral. 5-star property and service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellman met us at the train station and helped us transport our luggage upon check out and departure. This was an amazing service. The rooms are beautifully appointed and the beds very comfortable. The service was amazing and the staff helpful and friendly.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Not worth it at such a high price
Stayed 1 night in Aug 2026