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Hotel Hayk

3.0 star property
Riverside Cologne hotel connected to the convention centre, steps from Hay Market

Photo gallery for Hotel Hayk

Lounge
Standard Apartment (for 3 persons)
Exterior detail
Deluxe Apartment (5. floor, no elevator) | In-room dining
Double Room | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View map
Frankenwerft 9, Cologne, NW, 50667
  • Place, Hay Market
    ‪1 min walk‬
  • Place, Old Market
    ‪3 min walk‬
  • Place, Cologne Cathedral
    ‪9 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Double Room

Double Room | View from property

Double Room

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Fan
Hairdryer
Private bathroom
Cable channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Apartment (for 5 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 5 persons)

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
2 bedrooms
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Apartment (for 6 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 6 persons)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
3 bedrooms
Hairdryer
  • 80 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Queen Beds

View all photos for Standard Apartment (for 4 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 4 persons)

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Apartment (for 3 persons)

Standard Apartment (for 3 persons)

Standard Apartment (for 3 persons)

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds

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About the area

Cologne

Hotel Hayk places you in the centre of Cologne, connected to the convention centre and within a short 5-minute stroll of Hay Market and Old Market. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a terrace and express check-out. .Places within a 15-minute walk of this 3-property class Old Town Cologne hotel include Chocolate Museum and Cologne Cathedral.

What's nearby

  • Hay Market - 1 min walk - 0.2 km
  • Old Market - 3 min walk - 0.3 km
  • Chocolate Museum - 7 min walk - 0.7 km
  • Cologne Cathedral - 9 min walk - 0.8 km
  • Cologne Trade Fair Grounds - 17 min walk - 1.5 km

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 11 min walk
  • Cologne - Bonn Airport (CGN) - 15 min drive

Restaurants

  • ‪Augustiner Bräu - ‬2 min walk
  • ‪Die Ex Vertretung - ‬1 min walk
  • ‪Ristorante Mama Leone - ‬1 min walk
  • ‪Sünner im Walfisch - ‬2 min walk
  • ‪Bierhaus en d'r Salzgass - ‬2 min walk

About this property

Hotel Hayk

Riverside Cologne hotel connected to the convention centre, steps from Hay Market
As a guest of Hotel Hayk, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Hayk also features complimentary newspapers in the lobby, express check-out, and shopping on site.

This 3-star Cologne hotel is smoke free.

  • 14 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1770
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
Hotel Hayk offers 14 accommodations with a hairdryer and fans. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 28 per day)

Food and drink

  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Dock
  • On a river
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1770
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 per cent for credit card payments
The front desk is open daily from noon - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 18.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 28 per day (394 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per day
  • Rollaway bed fee: EUR 35.0 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hayk Cologne
Hotel Hayk
Hotel Hayk Cologne
Hotel Hayk Hotel
Hotel Hayk Cologne
Hotel Hayk Hotel Cologne

Frequently asked questions

What is the cancellation policy at Hotel Hayk?

Hotel Hayk offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Hayk?

The closest beach to Hotel Hayk is Blackfoot Beach (9.8 km).

Does Hotel Hayk serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Hayk?

No, Hotel Hayk does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hayk?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Hayk?

No, only service animals are allowed.

Hotel Hayk Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 243 reviews
Rating 8 - Good. 98 out of 243 reviews
Rating 6 - Okay. 49 out of 243 reviews
Rating 4 - Poor. 24 out of 243 reviews
Rating 2 - Terrible. 16 out of 243 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Gracious staff. Clean rooms.
Stayed 1 night in Nov 2021

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

4/10 Poor

Joel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Is NOT in the building in the Pic - DANGEROUS

The property is not in the building in the picture, it is however close-by and still in a 'good' location. The property has been fitted and maintained to a hostel/student-standard. Having consulted with my UK Gas Safe engineer whilst at the property this boiler which is located in the hallway wouldn't meet UK standards for gas safety. I was concerned at what appears to be an inspection point in the flue (pictured) which hasn't been recovered DESPITE BEING ON THE 3RD FLOOR IN A BUILDING WITH MULTIPLE APARTMENTS THIS HAS NO SMOKE DETECTOR LET ALONE A CARBON MONOXIDE DETECTOR. I thought German standards were higher than this.
Stayed 3 nights in Feb 2020

10/10 Excellent

Genesee D.

Liked: Cleanliness

Wonderful location!

Great location right on the river Rhine, within walking distance to the cathedral, downtown. Hop on the tram around the corner and get wherever you want to go. The room was lovely as advertised and the staff were very accommodating. Would absolutely stay again:)
Stayed 6 nights in Dec 2019

10/10 Excellent

Paul R., Neustadt an der Weinstrasse, Germany

Liked: Cleanliness

Charming Cologne

The location was great, just two blocks to the Christmas market and right along the walk. Great restaurants all around.
Stayed 1 night in Dec 2019

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Kerim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Eski, temiz, merkeze yakın.

Her ne kadar yorumlarda, başka binaya gitme ihtimalimiz olduğunu öğrenmiş olsam da, fotoğraflarda görülen, üzerinde Hotel Hayk yazan binada, nehre bakan bir odada kaldık. Resepsiyondaki kişinin ilgisi ve İngilizce'si, kişinin Alman olduğunu düşününce çok da rahatsız etmedi. Oda üst kattaydı ve ağır bavulumuzu, daracık merdivenlerden yukarı çıkarmak zorunda kaldım (evet, asansör yok). Odaya girdiğimizde, iki single yatak ve daha sonra odaya konulmuş bir yatakla karşılaştık (rezervasyonda king size bed olarak görünmekteydi). Odadaki eşyalar nispeten temiz olmakla birlikte gayet eskiydiler. Tüm bunlara rağmen, otelin konumu, kısa bir süre kalmış olmamız, oteli dayanılabilir kıldı.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable and clean. Everything we needed!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in a great location! would defiantly suggest.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Eleanor

Be prepared to walk

Be prepared to walk to a totally different property than the address given. We ended up staying in a very noisy part of town, not on the water as the given address suggests.
Stayed 1 night in Mar 2019

6/10 Okay

Tobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but not in a quiet neighborhood

This hotel room was more of a studio apartment. It slept me, my husband and young son comfortably. Location was close to the river, downtown area. If you're looking for a quiet night sleep, this room is not recommend. It was located on the main Street for night time crowd.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Awesome. Right on the river! Perfect stopover between Amsterdam and Heidelberg.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - main train station about a 10 minute walk away. Triple room had abundant space for 3 adults.
Stayed 1 night in Jun 2019

8/10 Good

Pat, Vancouver, BC

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel was great value and in a perfect location in Alstadt Koln. Lots of great restaurants, bars and activities are nearby. The main shopping district is less than 10 minute walk. Two downsides: - it would be nice if internet was included, instead of charging €2.5 a day - they have no ice available - they send you to a restaurant next door. We would recommend hotel Hayk.
Stayed 3 nights in May 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great friendly service right in the middle of town
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful clean apartment lovely view over the old town. Comfy beds very spacious.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

All you need

Comfortable bed. Great location. Clean bedroom and bathroom. Friendly staff.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were pleasant and accommodating. Apartment was clean, comfortable and in
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like the apartment,very comfortable for me and family.
Stayed 2 nights in Jan 2019

4/10 Poor

Jerry

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Brilliant hotel. A clean, simple room, good breakfast included and a perfect location.
Stayed 2 nights in Dec 2018

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Pete, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside location a short walk from the central station. Very helpful staff who located us to a private apartment 2 streets back from the main hotel as we were a party of 5. Appartment was spacious and in a perfect quiet location near restaurants. Hotel staff are there if you need them but also happy to give you space if desired too.
Stayed 3 nights in Oct 2018

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, quaint hotel with friendly staff

Fantastic little hotel, the staff were very friendly, nothing was too much trouble, the breakfast was lovely and the room was spotless. The room was very spacious and the Rheine view was excellent. It was right near the main area for bars and restaurants but not noisy at night time, the Rheine ferry docks right outside and the lindt chocolate factory was a few mins walk. If we go back to Cologne them this would definitely be our first choice of place to stay.
Stayed 3 nights in Sep 2018