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Best Western Plus Hotel Köln City

4.5 star property
Luxury hotel with full-service spa and health club

Photo gallery for Best Western Plus Hotel Köln City

Exterior
Food and drink
Lobby
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$229
includes taxes & fees
16 Jan - 17 Jan 2026

Explore the area

View map
Innere Kanalstr. 15, Cologne, NW, 50823
  • Place, University of Cologne
    ‪9 min walk‬
  • Place, Friesenplatz
    ‪13 min walk‬
  • Place, MediaPark
    ‪15 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

Standard Room, 1 Queen Bed, Accessible (1st Floor)

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

1 Queen Bed, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2

2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2

2 Single Beds, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll In Shower, First Floor, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 1

Standard Queen Room

  • Sleeps 2

Standard Room, 2 Twin Beds

  • Sleeps 2

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About the area

Cologne

A luxury stay in Cologne awaits you at Best Western Plus Hotel Köln City. You'll be 4.1 km (2.5 mi) from RheinEnergieStadion and 4.6 km (2.8 mi) from Cologne Zoo. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A day of pampering can include access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Business amenities include 12 meeting rooms, a business centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4.5-property class Ehrenfeld hotel include Cologne Cathedral and LANXESS Arena.

What's nearby

  • University of Cologne - 9 min walk - 0.8 km
  • Neptunbad - 13 min walk - 1.1 km
  • Friesenplatz - 13 min walk - 1.2 km
  • MediaPark - 15 min walk - 1.3 km
  • Neumarkt - 3 min drive - 2.0 km

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Biergarten am Aachener Weiher - ‬10 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬13 min walk
  • ‪IMPI X mirosa - ‬5 min walk
  • ‪Gottes Grüne Wiese - ‬12 min walk
  • ‪Asia Thai Gourmet - ‬10 min walk

About this property

Best Western Plus Hotel Köln City

Luxury hotel with full-service spa and health club
Best Western Plus Hotel Köln City offers its guests a full-service spa and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 12 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Hotel Köln City. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2001
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Köln City offers 205 accommodations with tablet computers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 131-cm flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with premium cable/satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 19 December and 2 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Frequently asked questions

Is parking available at Best Western Plus Hotel Köln City?

Yep, Best Western Plus Hotel Köln City has a self car park for EUR 24 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hotel Köln City?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Köln City on 16 Jan 2026 start from NZ$218.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hotel Köln City?

The closest beach to Best Western Plus Hotel Köln City is Blackfoot Beach (9 km).

Is there a spa on site at Best Western Plus Hotel Köln City?

Yep, there is an onsite spa at Best Western Plus Hotel Köln City. It has a steam room and a sauna.

What makes Best Western Plus Hotel Köln City a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Hotel Köln City.

Is Best Western Plus Hotel Köln City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Köln City is a hit with families.

Does Best Western Plus Hotel Köln City serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Best Western Plus Hotel Köln City?

No, Best Western Plus Hotel Köln City does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Hotel Köln City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Hotel Köln City?

Check-in begins at 3:00 PM. Check-out time is noon.

Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 415 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jens and Heather

Stayed 1 night in Sep 2025

10/10 Excellent

Richard, LaSalle

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient, close to the park where you can go for running . Safe area
Stayed 4 nights in Aug 2025

10/10 Excellent

Zeljko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.
Stayed 1 night in Jul 2025

10/10 Excellent

Youngsook

Stayed 4 nights in Jul 2025

8/10 Good

Ozan

Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Stayed 3 nights in Jul 2025

4/10 Poor

Lorraine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Cologne

Best western hotel is big hotel in Cologne Ehrenfeld area Staff in reception and bar are kind people. Special thanks to Cenk from bar The only problem was the elevators were not working properly so I had to walk the stairs most of the time Staff is kon
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

OMAR

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Very convenient

It is very close to the old center, comfortable with nice spa and relatively non expensive. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities

.

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times
Stayed 1 night in Feb 2025

10/10 Excellent

YUHAO

Stayed 4 nights in Jan 2025

10/10 Excellent

YUHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandesh, foster city

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024

8/10 Good

Abhimanyu

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
1. Great service from start to finish. 2. Good food. 3. Room was smaller than expected for the price 4. Public transport was a 850m to 1km away which makes it difficult during the rainy winters. 5. Should change the rugs for sure, they either are dirty or look dirty, I am sure the hotel can get betters rugs.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024

10/10 Excellent

Imran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Geena Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024