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Pullman Cologne

4.5 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Pullman Cologne

Front of property – evening/night
Lobby
Bar (on property)
Deluxe Room, 1 King Bed
Deluxe Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available
The current price is NZ$209
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Place, Old Market
    ‪13 min walk‬
  • Place, City Hall
    ‪13 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(49 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cologne

A luxury stay in the heart of Cologne awaits you at Pullman Cologne. Within just a 15-minute stroll, you'll find Wallraf-Richartz Museum and Old Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Spa Pullman can include massages and facials along with access to the sauna. LAB12 is the hotel's own bar. Business amenities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4.5-property class Old Town Cologne hotel include Romano-Germanic Museum and City Hall.

What's nearby

  • Cologne Cathedral - 12 min walk - 1.1 km
  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Zoo - 4 min drive - 3.1 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪e.l.f. - ‬2 min walk
  • ‪LAB12 - ‬1 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Bastians - ‬3 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk

About this property

Pullman Cologne

Luxury hotel with full-service spa and fitness centre
Pullman Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$228
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

What is the cancellation policy at Pullman Cologne?

Pullman Cologne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Cologne?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Pullman Cologne on 23 Nov 2025 start from NZ$198.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Cologne?

Yep, Pullman Cologne has a self car park for EUR 29 per night.

Are there any beaches close to Pullman Cologne?

The closest beach to Pullman Cologne is Blackfoot Beach (9.2 km).

Is there a spa on site at Pullman Cologne?

Yep, Spa Pullman is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Pullman Cologne a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Cologne.

Is Pullman Cologne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pullman Cologne is a hit with families.

Does Pullman Cologne serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pullman Cologne?

No, Pullman Cologne does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Cologne?

Yep, they've got a lounge bar and an onsite restaurant. The bar is closed seasonally each year from January 6 until March 1.

What time are check-in & check-out at Pullman Cologne?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pullman Cologne?

Furry friends are welcome at Pullman Cologne, with food and water bowls on offer.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for us on a workacation!
Stayed 6 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Points positifs : La chambre était propre et très confortable. La vue était extraordinaire. Les petites boissons offertes dans la chambre étaient très agréable. Le personnel était souriant et accueillant. L'hôtel est très bien placé. Points négatifs : les portes des chambres voisines claquent et réveillent tard le soir ou tôt le matin. Des travaux ont eu lieu pour rénover les salles de bains de certaines chambres durant notre séjour et nous n'en avons pas été informés en amont. Les bruits de perceuse et de marteaux étaient très forts et insupportables le matin. J'avais demandé une chambre au calme et j'en ai obtenu une au milieu des travaux. C'est vraiment dommage, cela a un peu gaché notre séjour. Nous aurions certainement reservé ailleurs si nous avions su cela en avance, et ce malgré le confort de la chambre.
Stayed 5 nights in Jul 2025

8/10 Good

Jean-Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will love to stay again

Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff.
Stayed 1 night in Jul 2025

8/10 Good

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and the AC didn't power up a bit -- and we're in the midst of summer!
Stayed 1 night in Jul 2025

10/10 Excellent

marilyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here.
Stayed 2 nights in Jul 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service
Decent hotel. Bar service and food good. Disappointing that the bar on the twelfth floor was closed for a month and more during peak holiday times. Room functional but not anything special.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ralf, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about the proporty was the very professional staff. From outside not very promising with only glass and steel: However, breakfast quality was four stars; great cake available; good quality of bed; first time I had minibar included in the price, composed of two beer bottles, apple juice organge juice and water. I wonder why I have not been to Pullman before already. I will come again, amazing experience. Thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Peter B

Stayed 3 nights in Jul 2025

8/10 Good

David

Stayed 5 nights in Jul 2025

10/10 Excellent

Erkki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception personnel was very friendly. The breakfast was excellent quality. Bed was very good also. Best in trip..
Stayed 1 night in Jul 2025

4/10 Poor

asaf

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Elevatirs issue

There was a problem with the elevators that iinflunce the total satisfaction from the trip. One day we were so upset that we used the emergency stairs to go down from 9th floor to ground in order to eat brekfest. That issue influebce the total satisfection from the stat in the stay in the hotel
Stayed 2 nights in Jul 2025

8/10 Good

Roozbeh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had only one elevator working We had to wait every time for 10min for the elevator
Stayed 1 night in Jul 2025

8/10 Good

Dmitry

Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Stayed 4 nights in Jul 2025

10/10 Excellent

MICHAEL JAMES

Stayed 4 nights in Jul 2025

2/10 Terrible

Atsuo

Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness

Disappointed regular guest

It was disappointing I’m sorry to say. We have stayed at this hotel 7 times in the last 12 months and not once have we had a ‘Welcome back, Mr and Mrs Cromack’. I think we may have had an upgrade once last stay in May, only to a slightly bigger room. Which was kind thank you. This time the room smelt of stale smoke so we were moved to another floor, when we arrived in that room the air conditioning didn’t work so were moved again. The final room, air con much better, room did still smell of stale smoke but my husband has an incurable brain tumour and a third room move was too much for both of us. I must say the air con was not brilliant and the fridge didn’t really chill anything very well. The last evening I asked for a glass of ice from the elf restaurant and was told it would cost me €3.50! I stated that fridge wasn’t working brilliantly or the air con at that rate and was given it for free. I am afraid this may be our last stay at Pullman Cologne.
Stayed 4 nights in Jun 2025

10/10 Excellent

Volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing. This was our first time in Cologne and we had a great time. The staff was friendly, the food was perfect, and we loved that the hotel was walkng distance to the Cathedral. We will be staying there again when we bring our children to see the Cathedral.
Stayed 2 nights in Jun 2025