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Embassy Suites by Hilton Colorado Springs

3.5 star property
Hotel with free breakfast, near Adventure Golf and Batting Cages

Photo gallery for Embassy Suites by Hilton Colorado Springs

Interior
Bar (on property)
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
The current price is NZ$266
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
7290 Commerce Center Drive, Colorado Springs, CO, 80919
  • US Air Force Academy
    ‪1 min drive‬
  • University of Colorado-Colorado Springs
    ‪4 min drive‬
  • Garden of the Gods
    ‪11 min drive‬
  • Colorado Springs, CO (COS)
    ‪26 min drive‬

Room options

View all photos for King Suite Nonsmoking

Premium bedding, down duvets, in-room safe, desk

King Suite Nonsmoking

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite Mountain View

Aqua View

King Suite Mountain View

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens Suite

Aqua View

Two Queens Suite

8.4 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch TV with cable channels

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Mountain View (Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 58 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking

8.8 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Colorado Springs

At Embassy Suites by Hilton Colorado Springs, you'll be 1.3 km (0.8 mi) from Adventure Golf and Batting Cages and 7 km (4.3 mi) from US Air Force Academy. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, 14'ers, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and pool loungers. 6530 square feet (607 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3.5-property class Briargate hotel include U.S. Olympic & Paralympic Training Center and Cheyenne Mountain Zoo.

What's nearby

  • US Air Force Academy - 1 min drive - 1.1 km
  • Chapel Hills Mall - 2 min drive - 1.9 km
  • University of Colorado-Colorado Springs - 4 min drive - 4.8 km
  • Garden of the Gods - 11 min drive - 13.1 km
  • Glen Eyrie Castle - 14 min drive - 13.5 km

Getting around

  • Colorado Springs Municipal Airport (COS) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Embassy Suites by Hilton Colorado Springs

Hotel with free breakfast, near Adventure Golf and Batting Cages
Embassy Suites by Hilton Colorado Springs offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 6530 square feet (607 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Colorado Springs also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colorado Springs hotel.

  • 205 guestrooms or units
  • 4 levels
  • 6530 sq ft of conference space
  • 607 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Colorado Springs offers 205 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

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The price is NZ$259
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 14'ers

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 6,530 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colorado Springs Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs Colorado Springs
Colorado Springs Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs
Embassy Suites Colorado Springs Colorado Springs
Embassy Suites Hotel
Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel
Embassy Suites by Hilton Colorado Springs Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel Colorado Springs

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Colorado Springs?

Embassy Suites by Hilton Colorado Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Colorado Springs?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Colorado Springs on 7 Sept 2025 start from NZ$265.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Colorado Springs?

Yep, Embassy Suites by Hilton Colorado Springs has a free self car park.

Does Embassy Suites by Hilton Colorado Springs have a pool?

Embassy Suites by Hilton Colorado Springs has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton Colorado Springs a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Colorado Springs.

Is Embassy Suites by Hilton Colorado Springs family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Colorado Springs is a hit with families.

Does Embassy Suites by Hilton Colorado Springs serve breakfast?

Yeah, our travelers adore the free cooked-to-order brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Colorado Springs?

No, Embassy Suites by Hilton Colorado Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Colorado Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Colorado Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Colorado Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the only problem was the amount of salt in my omelet. I’ll stay again tomorrow no problem…I just won’t order the omelet lol
Stayed 1 night in Apr 2025

4/10 Poor

Dave F

Disliked: Cleanliness, property conditions & facilities
This hotel has been a staple for my wife and i the kast 10 to 15 years and always had a great experience. New owners here in 2025 and they will be a mess of a hotel. We stayed for 6 nights to be told.on night one the ac went out, we were 4th floor moutain view for a reason its special for us and what wr always booked. They said ac will be back in next day for half the week. One employee said it went out while another employee saif it was planned to be down and fixed that week. They offer different room lower, dah we picked this room because it isnspecial to us. And then they give us a little fan for a 2 room suite. Really? Left a message with gm and didnt get a call back just a see the front desk message. Elevaters and carpets details are dirty and csrpet coming up, homelss wondering ariund the area ice raids 8 miles away elevators same elvator out of plain how hot they were as well. Completley unnaceptable customer experience to not be comped or offered anything at all. What a joke and this could change my mind permanatley about staying here ever again and should yours as well. We booked thru expedia so cant just cancel and go somewhere else and tie up another 800 dollars also not cool. Be careful on check in they double held 150 dollars on 2 different cards tying up 300 dollars while on vacation. Should have onky been a hold on 1 card. Also didnt fall off until after vacation. Just a terrible experience. Breakfast was only good thing.
Stayed 6 nights in Apr 2025

8/10 Good

STACIE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Stayed 1 night in May 2025

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Your happy hour is not very good. You use to have a great happy hour. Not so anymore
Stayed 4 nights in May 2025

8/10 Good

Matthew

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Keshia, Colorado Springs

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

BLYTHE, MAYWOOD

Travelled with group
Liked: Cleanliness, staff & service, amenities
The building needs more ramps for luggage The elevators need servicing New window coverings are desperately needed The staff was absolutely amazing. I appreciate you all. Thank you so much.
Stayed 4 nights in May 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Overall the property was excellent, but the mattresses were not. They are worn out and need replacing. Nice place but not a good night's sleep.
Stayed 2 nights in Apr 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air in the room was not adjustable! It was extremely hot and miserable overnight! The front desk lady through text did offer to change our rooms but by the time I saw it was too late. For what we paid for a room a maintenance person should be onsite 24/7!
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The good: Staff was friendly The bad: pictures are misleading of room. Got mountain view King suite and mainly picked room for balcony and the view. Got to room and found Balcony railing has been removed and sliding door screwed shut. Also bathroom was tiny and ac didn't work very well and was hot in room. In general not a bad hotel but should be advertised as it really is especially for cost of room and really needs updated.
Stayed 3 nights in May 2025

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities, room comfort
The bed was very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is awesome

I love my stay here and can't wait to go back! Awesome breakfast awesome environment! Very clean
Stayed 1 night in Apr 2025

4/10 Poor

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hot asf no AC

AC was down for the WHOLE BUILDING and the windows were sealed. It was hot as hell. On the listing it looked like the room had a balcony, but they've all been taken down and the doors sealed. The elevator by our room couldn't go down to the 1st floor. The breakfast was nice though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy check in and out. Staff very knowledgeable and helpful. Building is kind of run down, but its old also. Still like the happy hour thing to wind down from the day. Keep it up as long as you can.
Stayed 3 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a custom omelet one day and waffles the next included in price. Food was great. Staff was friendly. Felt safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

4/10 Poor

Robert, Cottage Grove

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated, room was super hot, didn’t have enough towels, not enough lighting throughout entire hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Dissatisfied and disappointed

First, the AC in the property was out. so they gave us a box fan that was too loud to use. I know the this was not the staffs fault, however to tell me I can find another hotel, after driving 11 hrs, if I’m not happy wasn’t the best message. Second, this allegedly pet friendly hotel charged me a ridiculous $75 for my 7 lb dog to spend 1 night. That wasn’t referenced on hotels.com even after I searched by pet friendly hotels and it’s buried on the ES. website.
Stayed 1 night in Apr 2025

2/10 Terrible

Vita

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not like that there was no camera in or around the parking lots of the Colorado Springs Embassy suites. Our truck got robbed. Over 2000$. I told the front desk . Not one nada was said or ever thought of to make right. Plus my eight year old daughter fell into the cracked drain in the pool room. Vita Pilar Hochreiter 3/30 - 04/01/2025 was my stay. 7193401390 is my cell and 170.00 something was my room service bill. I gave a 7$ tip.
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Stayed 1 night in Apr 2025