2/10 Terrible
Diane E.
Travelled with family
9 Nov 2025
Old Food found in refrigerator- and a cup of red liquid. Smelled terrible and then found refrigerator was broken- no cooling. Fan in bathroom did not work. There was a crack in the tile from shower spicket to tub and the handle in shower/tub area loose. TV only had 19 channels- compared to other room my niece stayed in. Phone had a short- no volume ability . Mirror that was suppose to be on bathroom door- had been torn off and just a dozen old glue spots there. This room looked like it had a fight in it from missing paint next to TV as well.
Very displeased. Had to get ice on another floor to fill our cooler since refrigerator not working. Had to throw out a salad and juice- warm beer!!
Will definitely not consider Hyatt in the future. Worst ever. Did tell staff at front desk- aware. Response was not sufficient- like- oh well.
Diane E.
Stayed 2 nights in Nov 2025

















