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Hampton Inn & Suites Columbus-Easton Area

2.5 star property
Suburban hotel with 24-hour fitness centre, near Easton Town Center

Photo gallery for Hampton Inn & Suites Columbus-Easton Area

Free daily buffet breakfast
Premium bedding, down duvets, desk, blackout curtains
Exterior
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$183
includes taxes & fees
20 Feb - 21 Feb

Explore the area

View map
4150 Stelzer Rd, Columbus, OH, 43230
  • Place, Easton Town Center
    ‪9 min walk‬
  • Place, Parkridge Park
    ‪15 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪17 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Studio, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(138 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Hearing Accessible King Room with Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Hearing Accessible King Studio with Sofabed

  • Sleeps 4

One Bedroom King Suite with Sofabed in Living Room

  • Sleeps 4

Mobility Accessible King Room with Sofabed and Roll in Shower

  • Sleeps 3

Mobility Accessible Two Queen Room with Sofabed and Roll in Shower

  • Sleeps 6

Hearing Accessible Two Queen Studio

  • Sleeps 6

Hearing Accessible Two Queen with Bathtub

  • Sleeps 4

View all photos for King Studio Suite with Sofa Bed

Premium bedding, down duvets, desk, blackout curtains

King Studio Suite with Sofa Bed

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

Two Queen Room

  • Sleeps 4

Two Queen Studio Suite

  • Sleeps 6

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About the area

Columbus

At Hampton Inn & Suites Columbus-Easton Area you'll be within a 20-minute stroll of Easton Town Center and LEGOLAND® Discovery Center. Highlights at this hotel include free weekend breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6:00 AM and 10:00 AM. .Sights within a 10-minute drive of this Easton hotel include Champions of Columbus Golf Course and Creekside Park.

What's nearby

  • Easton Town Center - 9 min walk - 0.8 km
  • Parkridge Park - 15 min walk - 1.3 km
  • LEGOLAND® Discovery Center - 17 min walk - 1.5 km
  • Cherrybottom Park - 3 min drive - 1.8 km
  • Ohio Stadium - 17 min drive - 24.2 km

Getting around

  • Port Columbus International Airport (CMH) - 9 min drive

Restaurants

  • ‪We’re Rolling Preztal company - ‬5 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬12 min walk
  • ‪PBR Cowboy Bar Smokehouse - ‬16 min walk

About this property

Hampton Inn & Suites Columbus-Easton Area

Suburban hotel with 24-hour fitness centre, near Easton Town Center
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1570 square feet (146 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Columbus-Easton Area. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

  • 1 building
  • 145 guestrooms or units
  • 5 levels
  • 1570 sq ft of conference space
  • 146 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hampton Inn & Suites Columbus-Easton Area offers 145 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. 47-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Columbus hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

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Holiday Inn Express & Suites Columbus - Easton Area by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$178
includes taxes & fees
15 Feb - 16 Feb
Holiday Inn Express & Suites Columbus - Easton Area by IHG

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • 1,570 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Columbus Easton Area
Hampton Inn Easton Hotel Columbus Area
Hampton Inn Columbus Easton Area Hotel
Hampton Inn Suites Columbus Easton Area
Hampton Inn Columbus on Area
Hampton Inn Suites Columbus Easton Area
Hampton Inn & Suites Columbus-Easton Area Hotel
Hampton Inn & Suites Columbus-Easton Area Columbus
Hampton Inn & Suites Columbus-Easton Area Hotel Columbus

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Columbus-Easton Area?

Hampton Inn & Suites Columbus-Easton Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Columbus-Easton Area?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Columbus-Easton Area on 20 Feb 2026 start from NZ$182.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Columbus-Easton Area?

Yep, Hampton Inn & Suites Columbus-Easton Area has a free self car park.

Are there any beaches close to Hampton Inn & Suites Columbus-Easton Area?

The closest beach to Hampton Inn & Suites Columbus-Easton Area is Alum Creek Beach (15.2 km).

Does Hampton Inn & Suites Columbus-Easton Area serve breakfast?

Yep, visitors are hooked on the free buffet breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Columbus-Easton Area?

No, Hampton Inn & Suites Columbus-Easton Area does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Columbus-Easton Area?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites Columbus-Easton Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 615 out of 1083 reviews
Rating 8 - Good. 205 out of 1083 reviews
Rating 6 - Okay. 133 out of 1083 reviews
Rating 4 - Poor. 66 out of 1083 reviews
Rating 2 - Terrible. 64 out of 1083 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Hotel very clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Renette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kelly

Stayed 2 nights in Nov 2025

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk staff was very unhelpful with the many disturbances throughout the hotel. I did not feel safe during my stay there.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was conveniant, the room was very clean and had everything I needed and the staff was friendly & helpful! Thank you for a great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mamadou alpha

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Oct 2025

8/10 Good

Jadine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breanna was lovely, she checked me in. Kimberly was amazing! I had an issue with my room and she rectified the situation swiftly and was very kind!
Stayed 2 nights in Nov 2025

4/10 Poor

Idan

Stayed 2 nights in Nov 2025

4/10 Poor

Idan

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I USUALLY GO TO THIS HOTEL AND IT IS FINE. THIS TIME, WE DIDN'T HAVE FORKS FOR THE BREAKFAST FOR THREE DAYS AND WE EAT FOOD WITH TEA SPOON. THEY DIDN'T CLEAN MY ROOM FOR THREE DAYS. I DON'T KNOW WHAT HAPPEND THERE BUT IT IS NOT GOOD
Stayed 5 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, room qas comfortable, and breakfast hit the spot, but not a fan of processed eggs. On the vackside of the hotel, there were some homeless folks that appeared to stay on the other end of the parking lot. Posed no threat to me, but if you park on the backside of the building, you ahould be aware. Having said all that, we have stayed at this property many times and will return next year.
Stayed 5 nights in Oct 2025

6/10 Okay

William

Place was OK. Window shade was broken. O
Stayed 1 night in Nov 2025

4/10 Poor

Stacia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I checked in at 6 pm. Went to my room after I checked in and it was not cleaned. Had to wait for them to finish it. Was almost 7pm before I got into my room. The pool was closed with nothing posted about it being closed. Breakfast was awful, no eggs, sausage was hard as a rock.
Stayed 1 night in Nov 2025

8/10 Good

Wendy

Stayed 1 night in Oct 2025

10/10 Excellent

Wyatt

Stayed 2 nights in Oct 2025

8/10 Good

Jeanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, a few items inoperable in room, otherwise clean.
Stayed 3 nights in Oct 2025

8/10 Good

Kristen

Liked: Cleanliness, property conditions & facilities
Staff were nice, room was clean and spacious
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult in egress into the hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities
Courteous staff , nice room
Stayed 1 night in Oct 2025

4/10 Poor

William

Travelled with family
Disliked: Amenities
This seems like a hotel that has been forgotten by Hilton. The rooms were lacking, but the breakfasts were terrible. Most of the breakfast wasn't available and when we tried to get the person responsible to restock, she made sure we knew she didn't speak English and blew us off. What they serve for eggs is nearly impossible to stomach. The front staff was mostly very friendly, but one morning the dining area was 62 degrees, according to their thermostat, and the girl at the desk said nothing could be done. This was our second time staying here. We should have known better after the first time. We won't make that mistake again.
Stayed 3 nights in Oct 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To begin with, the attention of the staff is terrible and the facilities too, the pool was not in service and they did not know it
Stayed 2 nights in Oct 2025

4/10 Poor

April

Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was GREAT size. I had a suite and only needed a one bed for one night:-)
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

10/10 Excellent

Khansa

Travelled with partner
Liked: Cleanliness, amenities
Clean Room
Stayed 4 nights in Oct 2025

2/10 Terrible

Angie

Liked: Staff & service
Disliked: Cleanliness
This was my birthday trip for me and my sister and two friends. Check in was fine. We picked this property for its convenience to Easton and because they had a hot tub. We got to our room on Friday and unloaded and headed out for dinner. We returned back and went to take showers and the floor in the entry and bathroom was disgusting. It was so dirty and sticky. Our shoes kept sticking to the floor. We all got in bed and couldn’t believe how hard and broke down and squeaky the mattresses were!! It was awful. None of us slept. I fell asleep at 3:30 and everyone was up by 5:30 am!! When we got up every single one of us had a horrible backache from the horrendous beds. We went downstairs to the front desk to talk to them to see what we could do about the beds. We waited for 15 minutes to talk to someone and she said she would see what she could do. We left for the day. We were all so exhausted from not sleeping the night before that we were back at 5:30. The only bright spot in our stay was Francisco! He was the front desk manager on duty. Turns out all of the beds are the same. He apologized and we asked him if he could give us a refund. He could not give it without the permission of the gm who wasn’t there. So instead we went and spent 160.00 each to buy a mattress topper to Make the beds sleepable so we could even drive home! We picked this hotel specifically because it said it had hot tub. It turns they do not and the pool was closed. Worst stay ever!
Stayed 2 nights in Oct 2025