Hilton Garden Inn Columbus/Polaris

3.0 star property
Comfortable hotel near Polaris Fashion Place

Choose dates to view prices

Photo gallery for Hilton Garden Inn Columbus/Polaris

Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio
Bathroom shower
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking included
  • BarBarBar

Your area essentials

Map
8535 Lyra Dr, Columbus, OH, 43240
  • Popular LocationMagic Mountain Fun Center6 min walk
  • Popular LocationPolaris Fashion Place10 min walk
  • Popular LocationEaston Town Center11 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)18 min drive

Room options

Room, 2 Queen Beds

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.5/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38.9 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.6/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

7.6/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

7.5/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Columbus

Hilton Garden Inn Columbus/Polaris places you in the centre of Columbus, within just a 15-minute stroll of Polaris Fashion Place and Magic Mountain Fun Center. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. 1755 square feet (163 square metres) of event facilities include 3 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this 3-property class Polaris hotel include Easton Town Center and Ohio State University.

What's nearby

  • Magic Mountain Fun Center - 6 min walk
  • Polaris Fashion Place - 10 min walk
  • Alum Creek State Park - 9 min drive
  • Easton Town Center - 11 min drive
  • Columbus Zoo and Aquarium - 17 min drive

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive

Restaurants

  • Texas Roadhouse - 4 min walk
  • Chick-Fil-A - 19 min walk
  • Twin Peaks - 4 min walk
  • The Cheesecake Factory - 10 min walk
  • Molly Woo's Asian Bistro - 11 min walk

About this property

Hilton Garden Inn Columbus/Polaris

Comfortable hotel near Polaris Fashion Place
Hilton Garden Inn Columbus/Polaris offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1755 square feet (163 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Columbus/Polaris. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • 1755 sq ft of conference space
  • 163 sq. m of conference space
  • Built in 2005
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Microwave in a common area
  • Bar or lounge
Hilton Garden Inn Columbus/Polaris offers 118 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

43-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 14 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,755 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Building
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from 1 March 2023 to 31 December 2024 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation
  • Administrative fee: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Columbus/Polaris?

Hilton Garden Inn Columbus/Polaris offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Columbus/Polaris?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Columbus/Polaris on 9 Jun 2024 start from NZ$207.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Columbus/Polaris?

Yep, Hilton Garden Inn Columbus/Polaris has a free self car park. Onsite parking is limited.

Are there any beaches close to Hilton Garden Inn Columbus/Polaris?

The closest beach to Hilton Garden Inn Columbus/Polaris is Alum Creek Beach (5.3 km).

Does Hilton Garden Inn Columbus/Polaris have a pool?

Hilton Garden Inn Columbus/Polaris has an indoor pool.

Is Hilton Garden Inn Columbus/Polaris family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Columbus/Polaris is a hit with families.

Does Hilton Garden Inn Columbus/Polaris serve breakfast?

Yep, cooked-to-order breakfast is available daily.

Is there a free airport shuttle available at Hilton Garden Inn Columbus/Polaris?

No, Hilton Garden Inn Columbus/Polaris does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn Columbus/Polaris?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Columbus/Polaris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 890 reviews" "
Rating 8 - Good. 301 out of 890 reviews" "
Rating 6 - Okay. 90 out of 890 reviews" "
Rating 4 - Poor. 41 out of 890 reviews" "
Rating 2 - Terrible. 26 out of 890 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tim

Disliked: Amenities
I really don't like that this survey is addressed to my son who did not stay at the Garden Hilton. Nor did he pay for it. I booked the room, stayed in the room, and paid for my stay. Tim did not step foot into the hotel much less even see the room. Survey responses reflect the mediocre attention to detail evidence by this survey.
Stayed 1 night in Jan 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, the furnishings in the room was woren. The room was smaller than other places I've stayed. Didn't like the fact that I had to pay additional money after I showed up to check in. Took them ten seconds to withdraw from my account but told me it'll be 3 to 5 days to get it back.
Stayed 1 night in Jan 2024

8/10 Good

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Ms. Mila was very friendly and courteous. She welcomed us warmly and answered our requests swiftly. The hotel was clean and tidy.
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Stayed 1 night in Dec 2023

8/10 Good

Lisa, Ashland

Stayed 1 night in Dec 2023

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tanya

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was relaxing
Stayed 1 night in Dec 2023

2/10 Terrible

Tanya

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Checked in on Wednesday the 22nd checked out on Saturday the 25th and still no hot water. I paid for full service not half of service. This is unacceptable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Teresa, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice for the Holidays. Very friendly and helpful staff. Great value and comfortable beds.
Stayed 1 night in Nov 2023

10/10 Excellent

Leslie, North Canton

Liked: Cleanliness
Stayed 1 night in Nov 2023