2/10 Terrible
Katie
13 May 2025
Disliked: Staff & service
Checked in on Wednesday .. the guy that checked us in had me slid my card twice to pay because he said it didn’t go threw the first time .. the second time he said it went threw and he gave us the room keys and said we were all set .. I double checked with him that the payment went through .. he said yes .. we were the 4 nights .. we actually left a day early .. we we’re going be there from Wednesday to Monday .. we checked out Sunday morning .. Saturday night I told the woman we were leaving Sunday instead of Monday .. and I told her there was confusion at check in and asked her to pull up my reservation to make sure everything was payed for .. I asked her 3 times .. her exact words were yes .. everything is put threw and payed for .. everything went throw with no problem .. I even asked twice Sunday morning when we were walking out again to make sure because I live 7 hours away .. and I was once again told everything was good .. and I was charged .. Monday they called me after I was already home and told me they made a mistake and I was not charged and that if I didn’t pay they were calling the police .. I got multiple alerts from my bank that I was charged .. and then they tried charging me twice .. so now my account is locked and I have no access to anything for a week now .. thankfully I was able to stop the 2nd charge …. will never stay here again .. be careful because they will definitely try to double charge you for your stay
Katie
Stayed 5 nights in May 2025
