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ibis Concepcion

3.0 star property
Pet-friendly hotel connected to a shopping centre in Concepción with free parking

Photo gallery for ibis Concepcion

Reception
Property entrance
Restaurant
1 bedroom, in-room safe, desk, free cots/infant beds
Standard Room, 1 Double Bed

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Parking included
  • Pet-friendly
  • Housekeeping
The current price is NZ$87
23 Aug - 24 Aug

Explore the area

Map
Avenida San Andres 37, Lomas De San Andrees, Concepción, Biobio, 4090205
  • Estadio Municipal de Concepcion
    ‪5 min drive‬
  • Parque Ecuador
    ‪5 min drive‬
  • University of Concepcion
    ‪7 min drive‬
  • Concepcion (CCP-Carriel Sur)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, free cots/infant beds

Standard Room, 1 Double Bed

7.6 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds

1 bedroom, in-room safe, desk, free cots/infant beds

Room, Multiple Beds

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Concepción

You'll be connected to a shopping centre at ibis Concepcion, and within a 20-minute stroll of Mallplaza Trébol and Suractivo. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Concepción hotel, you'll be 2.6 km (1.6 mi) from Casino Marina del Sol and 3.2 km (2 mi) from Antu Circus.

What's nearby

  • Mallplaza Trébol - 1 min walk - 0.0 km
  • Estadio Municipal de Concepcion - 5 min drive - 5.2 km
  • Parque Ecuador - 5 min drive - 4.6 km
  • Plaza de la Independencia - 6 min drive - 4.9 km
  • University of Concepcion - 7 min drive - 5.6 km

Getting around

  • Lorenzo Arenas Station - 6 min drive
  • Concepcion (CCP-Carriel Sur) - 3 min drive

Restaurants

  • ‪L'Angolo - ‬6 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Johnny Rockets Concepción - ‬6 min walk
  • ‪Tijuana - ‬6 min walk
  • ‪82º Food & Drinks - ‬12 min walk

About this property

ibis Concepcion

Pet-friendly hotel connected to a shopping centre in Concepción with free parking
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Concepcion. Self parking is free.

This 3-star Concepción hotel is smoke free.

  • 160 guestrooms or units
  • 10 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Concepcion offers 160 accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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The price is NZ$97
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Holiday Inn Express Concepcion by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 for adults and CLP 5,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. A consent form may be required at check-in for children traveling without a parent or guardian.

Access methods

Staffed front desk

Pets

  • Pets: CLP 12000 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 10000 for adults and from CLP 5000 for children
  • Pet fee: CLP 12000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Concepcion
ibis Hotel Concepcion
ibis Concepcion Hotel
ibis Concepcion Hotel
ibis Concepcion Concepción
ibis Concepcion Hotel Concepción

Frequently asked questions

What is the cancellation policy at ibis Concepcion?

Ibis Concepcion offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Concepcion?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at ibis Concepcion on 23 Aug 2025 start from NZ$86.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Concepcion?

Yep, ibis Concepcion has a free self car park.

Are there any beaches close to ibis Concepcion?

The closest beach to ibis Concepcion is El Morro Beach (21.5 km).

Is ibis Concepcion family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis Concepcion is a hit with families.

Does ibis Concepcion serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at ibis Concepcion?

No, ibis Concepcion does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Concepcion?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ibis Concepcion?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ibis Concepcion?

Furry friends are welcome at ibis Concepcion, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

ibis Concepcion Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 190 out of 518 reviews
Rating 8 - Good. 188 out of 518 reviews
Rating 6 - Okay. 87 out of 518 reviews
Rating 4 - Poor. 27 out of 518 reviews
Rating 2 - Terrible. 26 out of 518 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 3 nights in Mar 2025

4/10 Poor

Ricardo

Stayed 4 nights in Jan 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Stayed 1 night in Nov 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this hotel as it was close to Airport. Our flight was at 7.45 am and hotel couldn’t arrange a taxi until 7am which was an issue. We had to phone and find a taxi that would,which was difficult as we speak very little Spanish.
Stayed 1 night in Nov 2022

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay close to the airport. Breakfast with many options of food.
Stayed 1 night in Jul 2022

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and very convenient and safe location.
Stayed 2 nights in May 2022

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breackfast was not included according to the person in charge of the check in, finally they accepted no charge my room with this item.
Stayed 1 night in Apr 2022

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, would stay again
Stayed 1 night in Jan 2022

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2021

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excekent
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 hours waiting check-in My room was not that I booked
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la tercera o cuarta vez que venimos y estamos muy contentos con nuestra estadía.
Stayed 1 night in May 2021

6/10 Okay

Guillermo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad service

There was only one towel available for both of us, we had to ask for a second one and they didnt bring it to the room, because there is no room service, I had to go to reception.
Stayed 1 night in Jan 2021

6/10 Okay

Jorge, Santiago

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately without cafeteria service. They can’t offer alternatives, empty store on weekend.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

No Frills, Clean Lodging

Pretty basic, but served its purpose for the trip. Water temperature in the shower was sometimes hot, sometimes cold, and sometimes changing between the two mid shower. Staff was super friendly and was able to communicate in English just fine.
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Las habitaciones son súper pequeñas y ruidosas. Imposible dormir bien. El desayuno limitado. Las dos mañana que estuve, tuve que esperar alrededor de 15 min para poder comer huevos revueltos que es lo único caliente que sirven. El hotel está al lado de una autopista y en frente de un centro comercial muy grande que se veía bonito. El aeropuerto está a 10 min en auto
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and accommodating. Close to shopping center and restaurants.
Stayed 7 nights in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Improving

Has improved very much since my last stay. WiFi is much stronger. Check in still a little slow but better. Had small problen with room safe but they were reasonably prompt in resolving the issue.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It´w practical, that the hotel is near to the airport. The breakfast has been quite well, but the rooms are small. Kind staff
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good value and would stay again. However, rooms are small and sloooow service in restaurant.
Stayed 9 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Basic room, not very big but does have the essentials. The room takes up almost all of the space. I think it is okay for one person but would be very tight for 2 people to stay in one room. They don't have room service but you can order food and take it to your room on a tray. The problem is you have dirty dishes for the rest of the day and until the next day when housekeeping comes. My shower leaked so I had to use my towels to dry the floor. They provide 2 bath towels per room and do not provide hand towels or washcloths. The breakfast buffet is bad..really nothing but breads and some limited fruit selection. You can walk to the mall across from the hotel using a pedestrian crossing that is enclosed and goes over the highway. The mall is very nice and has plenty of places to eat and shop. Very few of the workers speak english and the ones at the front desk have the knowledge, the one who teaches english at a school, but doesn't have the practice in speaking so plan on using spanish except for the most basic of phrases used in a hotel. There is parking but you have to you the service elevator to get from your room to the parking or...take the main elevator and then take stairs from the 1st floor. When I checked in nobody explained this to me, most likely because they could not say it in english. The air conditioning in my room didn't really work well. It didn't matter what temp I set it to be, it seemed to be set on the one the hotel decided was best.
Stayed 3 nights in Dec 2018

8/10 Good

gauthier

Nice quite hotel in a good location,
Stayed 5 nights in Nov 2018

6/10 Okay

George

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good stay with bad communication

It was OK except for the combination of air conditioner not working and high humidity. For us, it was difficult to get the true reason of the problem due to a missinformation of some of the hotel employees. Hope they can improve, solve the problem and be clean with the people using the hotel service.
Stayed 1 night in Oct 2018