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Quay Hotel and Spa

4.0 star property
Art Deco hotel with marina and full-service spa

Photo gallery for Quay Hotel and Spa

Exterior
Breakfast, lunch, dinner served; local cuisine, sea views
Indoor pool
Front of property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$289
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
Deganwy Quay, Conwy, Wales, LL31 9DJ
  • Place, Llandudno West Shore Beach
    ‪18 min walk‬
  • Place, Bodysgallen Hall
    ‪5 min drive‬
  • Place, Conwy Castle
    ‪5 min drive‬

Room options

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • River view
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Conwy

At Quay Hotel and Spa you'll be within a 20-minute walk of Llandudno West Shore Beach and 2.4 km (1.5 mi) from Conwy Quay. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Marina Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. The Terrace Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the marina, gym and sauna. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. On weekday mornings free full breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Conwy hotel, you'll be 5.6 km (3.5 mi) from Eryri National Park.

What's nearby

  • Llandudno West Shore Beach - 18 min walk - 1.6 km
  • Bodysgallen Hall - 5 min drive - 2.4 km
  • Conwy Castle - 5 min drive - 3.1 km
  • Conwy Town Walls - 5 min drive - 3.1 km
  • Conwy Quay - 5 min drive - 3.1 km

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪The Erskine Arms - ‬5 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Castle View Pub - ‬11 min walk
  • ‪Fishermans Fish & Chip Shop - ‬5 min drive

About this property

Quay Hotel and Spa

Art Deco hotel with marina and full-service spa
Quay Hotel and Spa offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A fitness centre, a sauna, and a terrace are also featured at the business-friendly Quay Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Conwy hotel.

  • 77 guestrooms or units
  • 2 levels
  • 5 buildings
  • Conference rooms
  • Built in 2007
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

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The Castle Hotel, Conwy, North Wales
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 618 reviews
The price is NZ$203
includes taxes & fees
3 Feb - 4 Feb
The Castle Hotel, Conwy, North Wales

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

What is the cancellation policy at Quay Hotel and Spa?

Quay Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quay Hotel and Spa?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on 1 Feb 2026 start from NZ$288.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quay Hotel and Spa?

Yep, Quay Hotel and Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Quay Hotel and Spa?

Yep, Quay Hotel and Spa is a short 18-minute walk from Llandudno West Shore Beach. Fun beach activities include waterskiing, windsurfing and parasailing.

Is there a spa on site at Quay Hotel and Spa?

Yep, there is an onsite spa at Quay Hotel and Spa. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Quay Hotel and Spa have a pool?

Quay Hotel and Spa has an indoor pool.

What makes Quay Hotel and Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Quay Hotel and Spa.

Is Quay Hotel and Spa family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that Quay Hotel and Spa is a hit with families.

Does Quay Hotel and Spa serve breakfast?

You bet, visitors love the free full breakfast here! Offered weekdays between 7 AM and 10 AM and weekends from 8 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Quay Hotel and Spa?

No, Quay Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Quay Hotel and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Quay Hotel and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quay Hotel and Spa?

No, only service animals are allowed.

Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Always a friendly welcome here, excellent service in the bar and restaurant, great food - specially the breakfast! Well laid out with easy parking. Staff in the wellness centre are very good and the pool/sauna area is well worth a visit.
Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Staff were excellent and the vista.
Stayed 3 nights in Oct 2025

8/10 Good

Keith

Stayed 3 nights in Oct 2025

10/10 Excellent

MRS KAREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

alyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly slow service in ordering breakfast
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with balcony was great. Cushions for outdoor chairs was good. Housekeeping wach day great. Staff all lovely. Spa was nice however as a guest you shoukd be able to use whenever you like.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Amenities
All staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast great , room spotless
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Easy car parking nice room
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Ivor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the waterfront good facilities and good restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025

4/10 Poor

Derek

Stayed 2 nights in Oct 2025

8/10 Good

Cyril

Travelled with partner
Liked: Amenities
Parking great and the breakfast was excellent Ebb&Flow Restaurant poor
Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The hotel was spacious and comfortable in a lovely setting with amazing sea views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was a bit busy but ok. The staff were great, the atmosphere was courteous friendly and professional. Get a room with a door opening on to the estuary if you can. We are going there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
What alovely break.
Stayed 1 night in Oct 2025

8/10 Good

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa, although small had good facilities including a himalayan slat room, foot spa and pool with jacuzzi. The temperature of the pool and jacuzzi could be warmer. One of the taps in the Port view rooms was clearly broken and the shower door did not close fully. Attention to detail to fix these issues is needed for the price paid. Otherwise this is a relaxing and comfortable hotel with friendly staff who provided a good service.
Stayed 3 nights in Oct 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great spa.
Stayed 1 night in Sep 2025