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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property
Hotel in Coquelles with free parking

Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Lobby
Exterior
Daily buffet breakfast (EUR 9.90 per person)
Classic Room, 2 Single Beds, Non Smoking, Bathtub | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
The current price is NZ$139
includes taxes & fees
29 Jan - 30 Jan 2026

Explore the area

View map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Cité Europe
    ‪13 min walk‬
  • Place, Channel Outlet
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(65 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
Pet friendly
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
Pet friendly
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
Pet friendly
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

About the area

Coquelles

At Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche you'll be within a 10-minute walk of Regional Natural Park of the Caps and Opal Marsh and 2.1 km (1.3 mi) from Channel Outlet. Highlights at this hotel include free self-parking, a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a free food/drink shopping service. Other amenities include a terrace, free newspapers in the lobby and a banquet hall. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .In the area of this Coquelles hotel, you'll find Port of Calais.

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.8 km
  • Cité Europe - 13 min walk - 1.2 km
  • Channel Outlet - 19 min walk - 1.7 km
  • Calais Beach - 10 min drive - 5.5 km
  • Port of Calais - 14 min drive - 8.4 km

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Food Truck - ‬8 min drive
  • ‪Burger King - ‬4 min drive

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Public spaces have free WiFi and wired Internet. Business amenities include a business centre and 2 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 161 square feet (15 square metres) and includes a conference centre. The business-friendly Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche also features a terrace, complimentary newspapers in the lobby, and a complimentary food/drink shopping service. Free self parking is available.
  • 1 building
  • 43 guestrooms or units
  • 2 levels
  • 161 sq ft of conference space
  • 15 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Food/drink service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Bar or lounge
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottles of water. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.

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The price is NZ$178
includes taxes & fees
31 Dec - 1 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.90 for adults and from EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Frequently asked questions

Is parking available at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Yep, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche has a free self car park.

How much does it cost to stay at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche on 29 Jan 2026 start from NZ$135.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

The closest beach to Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche is Calais Beach (4.6 km).

Does Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche serve breakfast?

Yep, visitors adore the buffet brekkie here! Available weekdays from 7:00 AM to 9:00 AM and on weekends between 8:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

No, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche does not offer an airport shuttle service.

What time are check-in & check-out at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 705 reviews
Rating 8 - Good. 241 out of 705 reviews
Rating 6 - Okay. 78 out of 705 reviews
Rating 4 - Poor. 30 out of 705 reviews
Rating 2 - Terrible. 12 out of 705 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff - nothing too much trouble. Location is close to Eurotunnel. Parking lots are good size and the parking area is secure with fencing and locked gates. Whilst there is no restaurant in the hotel the restaurant next door is good for dinner with various options and children menus too. Dogs are accepted in the hotel and the next door restaurant. Ideal for an overnight stay when taking Le Shuttle.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good overnight stopover, functional, clean with pleasant staff. We did not like being asked to book a time that we would take our breakfast, we felt this was an imposition.................not very hotel-like! We will visit this hotel again but we won't pre-book breakfast! There is a decent restaurant next door which seems to be open most days.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bed for the night but slightly overpriced, for a bed for the night. The restaurant next door, which was the Buffalo Grill, is in new ownership and has lost plot & is significant, if like us, your catching Le Shuttle early morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but clean and comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

Keith

Travelled with partner
We did not actually arrive at this hotel as we never received a booking confirmation from Expedia.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good pleasant check in friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Marquita

Consideration for others .

We always stay in sure best western in Calais , their breakfast food is very good , a good variety of foods , the couple who run the hotel are very considerate , they are helpful in a very kind way , we experienced this our our last stay there. We would definitely stay there again .
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and new.

Great hotel with plenty of parking and locked gate at night. Room 003 was newly refurbished and very comfortable. Small fridge, kettle and pod coffee machine in room. Very spacious with 2 t.vs. Breakfast was fine and consists of bread, cold meats, cheese, yoghurt, tinned fruit salad and cereals. There was a few pastrys (they didnt look the best). Eggs you could boil yourself and tea and coffee machine. The main problem was everything was always empty and when they would replenish bread or meat ect only 5 or 6 pieces would be brought out and it would be taken immediately by otheres. Breakfast is not worth the priice they charge. Everything else in the hotel was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for La Shuttle.

Handy for La shuttle. The room was small but had everything one needed.
Stayed 1 night in Sep 2025

4/10 Poor

N

Travelled with family
Disliked: Staff & service, property conditions & facilities

Find an alternative

It worked for our return via le Shuttle, but would look gor better next time
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality / price. Stay, stay, stay if using Le Shuttle. Such lovely staff, rooms, everything. Safe, quiet. Perfect pit stop
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick stay before/after travel over on the ferry Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful. Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key. Would use hotel again as convenient and clean
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good one night stopover

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable. Staff were friendly and very helpful. Would have liked air con as it was high temp on the day of our stay, but this wouldn’t put us off returning.
Stayed 1 night in Sep 2025

6/10 Okay

SAMANTHA

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

HAYDEN

Liked: Staff & service, amenities
Good location for tunnel, reasonable price. Parking was ok, all spaces full but managed to park within compound. Room was functional and bed comfortable but the room 19 smelt very musty, like wet dogs. It smelt so bad that it was hard to sleep, the room needs imitating and ventilation. Room key suround was torn and mangled which was poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what you need

Perfect little stop over before catching the tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rob, Derby

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Having stayed in Sure hotels before on previous trips, I was disappointed with this one and it didn't live up to my expectation
Stayed 1 night in Jun 2025

10/10 Excellent

Cath

Stayed 1 night in Aug 2025

6/10 Okay

Russell

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025