At The Old Custom House you'll be within steps of Padstow Harbour and Padstow Museum. Highlights at this inn include a restaurant and in-room free WiFi. .The restaurant, The Old Custom House, serves seafood and is open for lunch and dinner. At the inn's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. .Attractions in proximity to this 4-property class Padstow inn include Watergate Bay Beach and Fistral Beach.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
This 4-star Padstow inn is smoke free.
22 guestrooms or units
Front desk (limited hours)
Beauty salon
No smoking on site
Bar or lounge
Coffee shop
Dining venue
The Old Custom House offers 22 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include baths or showers and hairdryers. This Padstow inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (GBP 8.80 per night)
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
The Old Custom House
Conveniences
Hair salon
Limited-hour front desk
Guest services
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed for Christmas Day:
Bar/lounge
Dining venue
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 8.80 per night (499 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow
Frequently asked questions
What is the cancellation policy at The Old Custom House?
The Old Custom House offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at The Old Custom House?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at The Old Custom House on 18 May 2024 start from NZ$293.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to The Old Custom House?
Yep, The Old Custom House is a short 12-minute walk from Brea Beach.
Does The Old Custom House serve breakfast?
You bet, breakfast is available daily.
Is there a free airport shuttle available at The Old Custom House?
No, The Old Custom House does not offer an airport shuttle service.
Is there a bar or restaurant at The Old Custom House?
Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day.
What time are check-in & check-out at The Old Custom House?
Check-in begins at 4:00 PM. Check-out time is 11:00 AM.
Are pets allowed at The Old Custom House?
No, only service animals are allowed.
The Old Custom House Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was amazing, situated in a lovely coastal town, great staff, friendly and helpful. Food was also amazing perfect and great choices. Great town to walk and look around.
scott
Stayed 1 night in Feb 2024
8/10 Good
Robert
Travelled with family
7 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Short and sweet
An overnight stay on a break in Padstow. Great location, good value for money and very helpful staff, especially John who checked us in and sorted a booking glitch. Good size room, comfortable bed and Elemis toiletries. Room and bathroom a little tired but clean. Opted for inclusive breakfast rate and choice was very good as was the food. Very happy to recommend.
Fantastic! John was super efficient & friendly, both in the bar & on reception. Bedroom was comfortable & warm. Would definitely stay again, highly recommend
The convenience of being in the heart of Padstow, on the flat and near to the venue where we were dining. There was nothing to dislike about our stay. When the receptionist heard we were celebrating our 50th wedding anniversary they produced two bottles of bubbly for us to celebrate. Very thoughtful and much appreciated.