Omni - accommodation in Coronado

The property is beautiful and the view from our room unmatched. However when we checked in our TV go stuck in the on position and when we ,tried to call the front desk, the phone in the room did not work. We did not see a maid for three days and had to get towels and coffee from the front desk and empty our trash by the elevators. There is a lot of potential there as the property is top notch. Perhaps they need to hire more people. Our line for to go breakfast was 25 minutes long and the one for to go dinner was even longer for some of us - all items came out separately so some were done eating by the time the rest came out. Nothing fancy was ordered. All 7 of the restaurants were booked for the night. At check out the staff offered us extra points for our trouble, a nice touch. I hope this hotel gets its act together as the water park was very fun and the grounds/ accommodations beautiful. I will try this hotel again next year as I am in San Diego three times a year. Good luck.

Amazing service and beautiful room, thank you!

Clean rooms, worth staying here.