2/10 Terrible
Nathan
Travelled with family
25 Mar 2025
Disliked: Staff & service, room comfort
Beware
I had a bad experience at check in this would’ve been my second time staying here at this hotel so at check in i give them my name to check in basic hotel protocol the receptionist then proceeds to ask how many people are under the age of 21 which I was and one other person was but then there was an additional person that was over the age the receptionist then proceeded to tell me that there was a deposit which again I travelled before so it was not a big deal then she proceeded to tell me that it was a $250 deposit which is completely absurd I’ve stayed at hotels that would be classified as 4-5 star hotels and they have never charged me that much the deposit was more than what i would have spent on the room so I said okay yeah i’ll have to pass she then referred me to another hotel down the street which i had no problem with due to what i spent on the room at the other hotel was way cheaper than the deposit at captains again the hotel is very hospitable but i wish the $250 deposit was known before I drove to Port Aransas and I could’ve researched and exercised all options.
Nathan
Stayed 1 night in Mar 2025