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Hotel Serena

3.0 star property

Photo gallery for Hotel Serena

Exterior
View from property
Lobby sitting area
Front of property – evening/night
Superior Studio Suite, Mountain View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is NZ$313
includes taxes & fees
30 June - 1 July

Explore the area

View map
Via Faloria 8, Cortina d'Ampezzo, BL, 32043
  • Place, Cortina d'Ampezzo Ski Resort
    ‪9 min walk‬
  • Place, Faloria Cable Car
    ‪9 min walk‬
  • Place, Parish Church of Cortina
    ‪11 min walk‬

Room options

View all photos for Classic Single Room, 1 Single Bed, Mountain View

Classic Single Room, 1 Single Bed, Mountain View | Bathroom

Classic Single Room, 1 Single Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, Balcony, Mountain View

Classic Triple Room, Balcony, Mountain View

Classic Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Balcony, Mountain View

Superior Twin Room, Balcony, Mountain View

Superior Twin Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, Mountain View (Attic)

Classic Double or Twin Room, Mountain View (Attic)

Classic Double or Twin Room, Mountain View (Attic)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room, Balcony, Annex Building

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Single Room, Balcony, Annex Building

  • Mountain view
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite, Mountain View

Superior Studio Suite, Mountain View

Superior Studio Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Mountain View

Superior Double or Twin Room, Mountain View

Superior Double or Twin Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, Mountain View (Attic)

Classic Triple Room, Mountain View (Attic)

Classic Triple Room, Mountain View (Attic)

  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, Balcony, Annex Building

Classic Triple Room, Balcony, Annex Building

Classic Triple Room, Balcony, Annex Building

  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room, 1 Single Bed, Mountain View (Attic)

Classic Single Room, 1 Single Bed, Mountain View (Attic)

Classic Single Room, 1 Single Bed, Mountain View (Attic)

  • Mountain view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View

  • Mountain view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, Annex Building

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Double or Twin Room, Annex Building

  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, Balcony, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Superior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Balcony, Mountain View

Junior Studio Suite, Balcony, Mountain View

Junior Studio Suite, Balcony, Mountain View

  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Single Room, Mountain View

Superior Single Room, Mountain View

Superior Single Room, Mountain View

  • Mountain view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

About the area

Cortina d'Ampezzo

Hotel Serena places you in the heart of Cortina d'Ampezzo, connected to a railway/underground station and 0.7 km (0.4 mi) from Cortina d'Ampezzo Ski Resort. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Other amenities include a snack bar/deli, laundry facilities and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a ski shuttle. .Sights within a 20-minute drive of this 3-property class Cortina d'Ampezzo hotel include Lake Misurina and Falzarego-Lagazuoi Cable Car.

What's nearby

  • Cortina d'Ampezzo Ski Resort - 9 min walk - 0.8 km
  • Faloria Cable Car - 9 min walk - 0.8 km
  • Parish Church of Cortina - 11 min walk - 1.0 km
  • Ethnographic Museum Regole d'Ampezzo - 17 min walk - 1.5 km
  • Olympic Ice Stadium - 3 min drive - 2.1 km

Getting around

  • Dobbiaco/Toblach Station - 31 min drive
  • Marco Polo Airport (VCE) - 130 min drive

Restaurants

  • ‪Tivoli - ‬14 min walk
  • ‪Lovat - ‬8 min walk
  • ‪Pizzeria Portorotondo - ‬8 min walk
  • ‪Caffè Sport (Emma) - ‬11 min walk
  • ‪Dolom'eats all'Aquila - ‬12 min walk

About this property

Hotel Serena

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Hotel Serena helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Cortina d'Ampezzo hotel is smoke free.

  • 52 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • Built in 1907
  • Deli
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serena offers 52 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include bidets and complimentary toiletries. This Cortina d'Ampezzo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1907
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Frequently asked questions

What is the cancellation policy at Hotel Serena?

Hotel Serena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serena?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Serena on 30 Jun 2026 start from NZ$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serena?

Yep, Hotel Serena has a free self car park. Onsite parking is limited.

What makes Hotel Serena a romantic place to stay?

Romance packages and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Serena.

Is Hotel Serena family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Hotel Serena is a hit with families.

Does Hotel Serena serve breakfast?

Yep, breakfast is on offer daily.

Is there a free airport shuttle available at Hotel Serena?

No, Hotel Serena does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serena?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Serena?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Serena?

Dogs are welcome at Hotel Serena, with food and water bowls on offer.

Hotel Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 175 reviews
Rating 8 - Good. 44 out of 175 reviews
Rating 6 - Okay. 27 out of 175 reviews
Rating 4 - Poor. 4 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Great place to stay!!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and nice place to stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely polite and the room was clean and comfortable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super comfy bed
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vito

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was clean and well organized. Staff very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Vishal

Liked: Amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Very nice, quiet hotel. Excellent staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, beautiful location, lovely room, bed, and bathroom!!
Stayed 1 night in Jul 2022
Verified

8/10 Good

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distance from Centro and restaurants
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing and the staff were very friendly.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
I chose a room with my own bathroom and the bathroom was so nice, rained shower, beautiful little balcony with a lovely view of mountains. Very walkable to the rest of what I needed in town. The staff were so helpful at check in. Would absolutely stay here again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Fabian Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. If there would be access to german channels in the TV, then it would be perfect. It was an enjoyable time there in Cortina and in the Hotel Serena.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Shahida

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay, wonderful view from the balcony and the staff were very kind, bubbly and accommodating! The only downside I would say is that there was no AC which we would have really appreciated.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Jia

Liked: Cleanliness, staff & service
Staff extremely friendly and trying to please. They have the best water pressure compared to other hotels I stayed in Italy. There are some areas management might want to improve on: no electric kettle in rooms, breakfast quality is poor.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!
Verified

10/10 Excellent

Andra Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful !!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Carrie

Liked: Cleanliness
The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful in every way!
Stayed 1 night in Sep 2022