Hotel Serena

3.0 star property
Comfortable hotel with a shuttle to the slopes

Choose dates to view prices

Photo gallery for Hotel Serena

Terrace/patio
View from property
1 bedroom, down duvets, memory-foam beds, in-room safe
Restaurant
View from property
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Via Faloria 8, Cortina d'Ampezzo, BL, 32043
  • Popular LocationFaloria Cable Car9 min walk
  • Popular LocationCortina d'Ampezzo Ski Resort7 min drive
  • Popular LocationLake Sorapiss33 min drive

Room options

Classic Double or Twin Room, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Triple Room, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Junior Studio Suite, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Superior Double or Twin Room, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Rainfall showerhead
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Single Room, Balcony, Annex Building

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Superior Studio Suite, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 2 Single Sofa Beds

Classic Triple Room, Balcony, Annex Building

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Superior Single Room, Balcony, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Rainfall showerhead
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Classic Double or Twin Room, Annex Building

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double or Twin Room, 1 Double or 2 Single Beds

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Memory foam bed
Down duvet
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Single Room, 1 Single Bed, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Classic Triple Room, Balcony, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Classic Quadruple Room, Balcony, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds

Classic Single Room, 1 Single Bed, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Superior Double or Twin Room, Balcony, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Triple Room, Balcony, Mountain View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Memory foam bed
Rainfall showerhead
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Cortina d'Ampezzo

Hotel Serena places you in the heart of Cortina d'Ampezzo, connected to a railway/underground station and 4.3 km (2.7 mi) from Cortina d'Ampezzo Ski Resort. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Other amenities include a snack bar/deli, laundry facilities and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, litter trays and pet-grooming services. There's also limited parking, along with the convenience of a ski shuttle. .Sights within a 20-minute drive of this 3-property class Cortina d'Ampezzo hotel include Lake Misurina and Falzarego-Lagazuoi Cable Car.

What's nearby

  • Faloria Cable Car - 9 min walk
  • Tofana Express Ski Lift - 6 min drive
  • Cortina d'Ampezzo Ski Resort - 7 min drive
  • Dolomites Falconry - 9 min drive
  • Lake Sorapiss - 33 min drive

Getting around

  • Dobbiaco/Toblach Station - 30 min drive
  • Marco Polo Airport (VCE) - 122 min drive

Restaurants

  • Pasticceria Lovat - 8 min walk
  • Enoteca Cortina - 8 min walk
  • Pizzeria Porto Rotondo - 8 min walk
  • Bar Pasticceria Embassy - 8 min walk
  • Cafe Royal - 10 min walk

About this property

Hotel Serena

Comfortable hotel with a shuttle to the slopes
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Hotel Serena helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Cortina d'Ampezzo hotel is smoke free.

  • 52 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • Built in 1907
  • Deli
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serena offers 52 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include bidets and complimentary toiletries. This Cortina d'Ampezzo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Moldovan, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height counter and sink
  • No lift

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls, litter trays and pet-grooming services are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Frequently asked questions

What is the cancellation policy at Hotel Serena?

Hotel Serena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Serena?

Yep, Hotel Serena has a free self car park. Onsite parking is limited.

What makes Hotel Serena a romantic place to stay?

Romance packages and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Serena.

Is Hotel Serena family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Hotel Serena is a hit with families.

Does Hotel Serena serve breakfast?

Yep, breakfast is on offer daily.

Is there a free airport shuttle available at Hotel Serena?

No, Hotel Serena does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serena?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Serena?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Serena?

Furry friends are welcome at Hotel Serena, with grooming services, food and water bowls and litter trays on offer.

Hotel Serena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 98 reviews" "
Rating 8 - Good. 27 out of 98 reviews" "
Rating 6 - Okay. 19 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary, Albemarle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No restaurant reservation available! 😑
Stayed 1 night in Jan 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness
The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

8/10 Good

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Serge

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mauricio

Travelled with partner
Liked: Property conditions & facilities
I loved it
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing and the staff were very friendly.
Stayed 1 night in Jun 2023

6/10 Okay

min

Stayed 2 nights in May 2023