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Pacific Bay Resort

2.0 star property
Family-friendly hotel with full-service spa and health club

Photo gallery for Pacific Bay Resort

View from property
View from property
View from property
Seasonal outdoor pool
View from property

Reviews

4.4 out of 10

Popular amenities

  • Room service
  • Gym
  • Spa
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

View map
Cnr Pacific Highway & Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Big Banana Fun Park
    ‪9 min walk‬
  • Place, Diggers Beach
    ‪14 min walk‬
  • Place, Park Beach Plaza
    ‪3 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

About the area

Coffs Harbour

A family-friendly stay in Coffs Harbour awaits you at Pacific Bay Resort. Within steps you'll find Solitary Island Aquarium and Charlesworth Bay Beach within a 10-minute stroll. Highlights at this hotel include a full-service spa, free self-parking and a gym. .Enjoy the gym, kids' club, sauna and seasonal outdoor swimming pool. Additionally, you'll find coffee/tea in a common area, spa services and laundry facilities. There's also the convenience of RV/bus/truck parking. .Near this Coffs Harbour hotel, you'll find Big Banana Fun Park.

What's nearby

  • Solitary Island Aquarium - 2 min walk - 0.2 km
  • Solitary Islands Marine Park - 5 min walk - 0.5 km
  • Big Banana Fun Park - 9 min walk - 0.8 km
  • Diggers Beach - 14 min walk - 1.2 km
  • Park Beach Plaza - 3 min drive - 2.3 km

Getting around

  • Coffs Harbour Station - 7 min drive
  • Coffs Harbour, NSW (CFS) - 11 min drive

Restaurants

  • ‪The Clog Barn Tourist Attraction & Caravan Park - ‬4 min drive
  • ‪Going Bananas Cafe - ‬14 min walk
  • ‪Oliver Brown - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Pacific Bay Resort

Family-friendly hotel with full-service spa and health club
Pacific Bay Resort offers its guests a full-service spa, a health club, and a sauna. There's an onsite business centre. A seasonal outdoor pool, spa services, and a terrace are also featured at the family-friendly Pacific Bay Resort. Self parking is free.

Smoking is allowed in designated areas at this Coffs Harbour hotel.

  • 115 guestrooms or units
  • Kid's club
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
Pacific Bay Resort offers 115 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club.

Property is also known as

Florence/Cincinnati South Knights Inn
Florence/Cincinnati South Knights Inn Florence
Florence Inn
The Florence Inn
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Frequently asked questions

Is parking available at Pacific Bay Resort?

Yep, Pacific Bay Resort has a free self car park.

Are there any beaches close to Pacific Bay Resort?

Yep, Pacific Bay Resort is a short 19-minute walk from Diggers Beach.

Is there a spa on site at Pacific Bay Resort?

Yep, there is an onsite spa at Pacific Bay Resort. You'll enjoy services like massages.

Does Pacific Bay Resort have a pool?

Pacific Bay Resort has a seasonal outdoor pool.

Is Pacific Bay Resort family-friendly?

You bet! With amenities such as a children's club, babysitting services and a playground, it's no surprise that Pacific Bay Resort is a hit with families.

Is there a free airport shuttle available at Pacific Bay Resort?

No, Pacific Bay Resort does not offer an airport shuttle service.

What time are check-in & check-out at Pacific Bay Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Pacific Bay Resort Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 21 out of 40 reviews

4.6/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Florance OH Knights Inn

Breakfast was 30 minutes late because coffee wasn't started until after we had seated ourselves. One of their regular customers said that we would have waffles. After waiting quite a while, I asked about the waffles and was told that we should have booked into the hotel next door to get waffles. Although I told them we would be arriving late, (10:30), no one was working the check in desk and a sign was posted on a phone, telling late arrivals to dial 204, where the hotel operator lived. 30 minutes later she arrived and gave us our keys.

2/10 Terrible

Diane, Chaffee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grass was not cut. Garbage on sidewalk and parking areas.

2/10 Terrible

christine, michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was horrible. dirty sheets hair in the shower.yuck first time i felt dirty after i got up, only stayed one night of a two night stay. gave up the second night we paid for and got another hotel

2/10 Terrible

Cindy, Indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don't ever go.there

Dirty smelly and unkept..Not up to.Hotels.com standard.Very disappointed

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Craphole of a motel

Hotel should be bulldozed. Dirty poor maintenance and noisy.

2/10 Terrible

Tom, Camby, IN 46113, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

I would rate this hotel lower if I could. Checked in late because room wasn't ready. Pt things in the room an left for Reds game. Got back around midnight and there were no towels or toilet paper in the room note at front desk saying they didn't have access to these at night. Thank goodness for Walmart.

4/10 Poor

nikki, florence, ky

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Nice room front desk opened late didn't get breakf

could not get coffee or breakfast before leaving as the room did not open up until a half hour after it was supposed to.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst room ever

The room smelled liked mold. I had to wash my clothes when I got home including my jacket which retained the smell. The wallpaper was peeling in the bathroom, extensive water damage seen in all areas including the hospitality room and the check in room. I even had a live bedbug crawling on my sweater which was placed on the table between the beds overnight. I left my backback outside for 3 days in the hopes of killing any bedbugs that may have have found their way in. I did not bother to complain since the entire hotel was in a shambles. I saved 10$ over Motel 6 which is vastly superior to this hotel on the same street. Never again!!!!!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

great price for an overnight drive thru kentucky

The basics were met clean and comfortable great price for a room to crash for the night probably not great for family or longer stay.

2/10 Terrible

sandy, columbus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a good place to stay bring your own towels and wash cloths....no refrigerators in the room I was told the guest were stealing them so they took them all out of the rooms....was also told people were taking the towels and wash cloths...but u get what u pay for

8/10 Good

Xavier, WI

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location

It was quiet and safe , the heat was good , the facility needs some maintenance and repairs , customer service was fair. The location was very good , close to many stores , restaurants , freeway , highways and streets , easy to find location. I would like more cable tv options , the price was very outstanding . Overall it was a good location at a good price , the heater worked great , the room I was in needs some maintenace.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Ehhh You Get What You Pay For"

Requested Non-Smoking room, was given a smoking room. Cigarette burns in blankets, holes in walls. bathroom door does not close. Toilet does not flush. broken tile in bathroom.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

No Thank You

After waiting 20 minutes for someone to check us in, we find out we are charged twice. and nothing was done about that. So we get our room key and make our way to the room and the key doesnt even work. The lady from front desk had to open room with her key. There was no shower head. There was a hole in the wall. Our door didn't lock. Very Very Very unpleasant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Connie, Virginia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just a place to sleep

If you need a cheap place to sleep-this is it. nothing fancy, no frills. If you are "high maintainance" Dont stay here,you wouldnt enjoy it for all that it is-just a cheap place to sleep

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

ronald, seymour,in

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

s (of terror)inn, florence kentucky

the absolute worst hotel i have ever stayed in in my life bar none. the key lock was broke to start. we came in about 2am door would not work. was refused entry by manager until morning and had to beg for her to let us in our room. then the front door handle falls off and then the bathroom door falls off the hinges. cigarette burns all over the bed, covers,pillow cases,and even the walls.just aweful!! i have been booking hotels thru expedia for years and never had any problems til now. i believe that hotel should be condemed and expedia should take them off there list. im telling you and warning you do not stay there........

2/10 Terrible

Joanna, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Knights Inn Florence Kentucky

I realize this was a very affordable hotel. However, the pictures on the website of the hotel were quite a bit more flattering than what was there. The hotel was in a poor location of the city- the towel rack came off the wall when a towel was placed on it- One towel was available for three people. I had to get my own towels upon arrival- no washclothes were available. The so called breakfast consisted of watered coffee in an air-pot and stale bagels that were somewhat covered in a glass cover- however it was obvious they were not fresh There were no waffles avaliable as were advertised on the breakfast door The pool was ice cold- The room had a smoking odor even though we asked for no smoking The hotel lobby provided one computer for internet but I never did get to use it due to someone using it over the allowed period and the management did not assit me with this problem.The only positive thing is we only stayed one night- would never go back or recommend this hotel.is. WHoever is taking the pictures of these moderately priced hotels need to be a bit more current as the actual condition and services of the hotel. Sincerely, a not so satisfied customer of hotels. com

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Knights Inn - Florence, KY

The price is nice but the place is gross! There were towels and sheets laying all over the ground as if the rooms were being cleaned (at 8pm when we checked in) the next morning...the towels and sheets were still laying there. I think this hotel is a front for some illegal activities! I would not stay here again and would not want anyone I cared about staying there either!

2/10 Terrible

Lokibird, florissant, MO

Disliked: Cleanliness, staff & service, room comfort

I wouldn't stay there again if I were dead.

This was the most horrible motel experience of my life. (As another reviewer said, the girl at the front desk was sweet, but that is the ONLY positive thing about this place.) The lock on the door was broken, there was a dirty wadded up towel next to the bed (I don't EVEN want to know), nail polish all over the counter, someone elses LINGERIE in the freaking dresser drawer, the trash cans out front had the full bags removed but left next to the trash can so trash was everywhere, and there were PILES of dirty linens heaped on the sidewalks outside the doors. They were all there around 9 pm when we checked in, and still there the next morning when we left. I won't even get in to the crooked shelves and broken towel rack and empty tissue box. Believe me, I took pictures. Worst. Experience. EVER.

10/10 Excellent

warren, greenville, sc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

switch hotels

when i arrived at knights inn they did not have a room for me because they failed to look at the reservations and had no rooms available. hotels.com did put me in another hotel with out an increase and was very timely and courteous. i appreciate all that was done for me by the hotels.com staff. will definetly book all future stays through you. have a good weekend

6/10 Okay

Thecla, Celina Oh

4/10 Poor

Mollie, Dayton, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Lousy- Will Pay More For A Better Place Next Time!

The parking lot had a huge pot hole that almost cost me a new tire. When I arrived at my room, there was a bag of trash tied up and left in front of my door. I had reserved a smoking room, yet there was no ashtray. On the listing for this hotel, they offer free WiFi- that is not the case. Only certain rooms get Wifi-ours was not one. The door to our room didn't exactly close all the way- it didn't fit the door frame. One of the chairs appeared to be taped together. The drawer to the dresser was broke and wouldn't stay shut. There was no hair dryer. The toilet ran every 10 minutes- making for very poor night's sleep. At around 10pm I was about to take a shower, and noticed there was only 1 towel. On my reservation I listed 2 guests. I called to the office to request another and the woman on the other end asked me what I needed it for. I told her there was only 1 towel and that we would both like to take a shower. She sighed as if I was bothering her and finally said I could have another one-IF I COME GET IT. I hung up- let my mother use the shower and I waited til I got home the next day. If you don't mind staying in a run-down dump- this is where you can stay for cheap. But I'd rather pay a little extra to get a decent looking room, 2 towels, a door that's secure, advertised ammenities, good customer service and a good night's sleep!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

South Knights Inn - convenient

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Two night stay

Would not stay again. Staff didnt know we were staying two nights tried to make us leave on Saturday when our check out time was sunday. Staff tried to double charge when I prepaid. Shower curtian moldie and cigarette burns in bed sheets.