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Cozumel Hotel & Resort - Optional All Inclusive

Property class: 3.5

Photo gallery for Cozumel Hotel & Resort - Optional All Inclusive

An aerial view of a beach with clear turquoise water, palm trees, and a pathway leading to a building.
A beach with palm trees, blue chairs, and a hammock.
A beachside bedroom with a view of the ocean, a bed, and two potted plants.
A spacious lobby with large arched windows, a reception desk, and a central fountain.
A covered outdoor seating area with tables and chairs, overlooking the sea.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is NZ$418
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Museo de la Isla de Cozumel
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a TV, a dresser, and a window with a view of buildings outside.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(270 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

A hotel room with a large bed, a desk with a chair, a small table with a chair, and a window with curtains.

Superior Room (With Jacuzzi)

8.0 out of 10
Very good
(12 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A bedroom with a bed, a hanging chair, a desk, and a TV.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Double Room

A hotel room with a bed, desk, chair, and a television.

Family Double Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Premier Suite

A compact kitchen with a microwave, refrigerator, and a sink. There is a wooden dining table with two chairs. A potted plant is visible in the corner.

Premier Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Presidential Suite

A modern kitchen with a built-in refrigerator and a dining area with a white table and wooden chairs.

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Cozumel

A family-friendly stay in the heart of Cozumel awaits you at Cozumel Hotel & Resort - Optional All Inclusive. You'll be 0.4 km (0.3 mi) from Cozumel Museum and 9.2 km (5.7 mi) from Chankanaab National Park. Highlights at this beachfront hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and beachside massages. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Business amenities include a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 3.5-property class Colonia Centro hotel include Mr. Sancho's Beach Club and San Gervasio.

What's nearby

  • Central Plaza - 1 min walk - 0.1 km
  • Museo de la Isla de Cozumel - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 6 min walk - 0.6 km
  • Plaza Punta Langosta - 8 min walk - 0.7 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 7 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪The Thirsty Cougar - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Viva México - ‬2 min walk
  • ‪La Casa del Habano - ‬2 min walk

About this property

Cozumel Hotel & Resort - Optional All Inclusive

Some rates at Cozumel Hotel & Resort - Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort - Optional All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 90 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Cozumel Hotel & Resort - Optional All Inclusive offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1900 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 200
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1900 per accommodation (varies based on length of stay) plus a one-off MXN200 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 001-007-000829/2025

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Cozumel Hotel & Resort - Optional All Inclusive?

Cozumel Hotel & Resort - Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cozumel Hotel & Resort - Optional All Inclusive?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort - Optional All Inclusive on 1 Dec 2026 start from NZ$418, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cozumel Hotel & Resort - Optional All Inclusive?

Yep, Cozumel Hotel & Resort - Optional All Inclusive has a free self car park.

Are there any beaches close to Cozumel Hotel & Resort - Optional All Inclusive?

The closest beach to Cozumel Hotel & Resort - Optional All Inclusive is Playa del Carmen Main Beach (18 km).

Is there a spa on site at Cozumel Hotel & Resort - Optional All Inclusive?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Cozumel Hotel & Resort - Optional All Inclusive have a pool?

Yep, and guests recommend it! Cozumel Hotel & Resort - Optional All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Is Cozumel Hotel & Resort - Optional All Inclusive family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Cozumel Hotel & Resort - Optional All Inclusive is a hit with families.

Is there a free airport shuttle available at Cozumel Hotel & Resort - Optional All Inclusive?

No, Cozumel Hotel & Resort - Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Cozumel Hotel & Resort - Optional All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cozumel Hotel & Resort - Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cozumel Hotel & Resort - Optional All Inclusive?

Cats and dogs are welcome at Cozumel Hotel & Resort - Optional All Inclusive, with food and water bowls on offer.

Cozumel Hotel & Resort - Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 623 out of 1424 reviews
Rating 8 - Good. 405 out of 1424 reviews
Rating 6 - Okay. 225 out of 1424 reviews
Rating 4 - Poor. 98 out of 1424 reviews
Rating 2 - Terrible. 73 out of 1424 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the resort had a pool/hot tub available as well as plenty of areas to sit and eat, as well as a restaurant on site.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great location. That's why we like staying here.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice value close to town
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, pool great and the staff are very helpful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place this was my 7th time at the resort will be back again.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Resort was nice. Rooms where underwhelming though
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great service was great and the location was great!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joel is the best employee, amazing employee 10/10 he did everything for us and helped us with our drinks, and provided helpful information while we were there. Great trip.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Liked the beach access. Food was ok… property is older
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed thew beach area for snorkeling and relaxing1
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. The bed was great The room was pretty plain with not many outlets , lotion would be nice and more towels and more garbage containers in the room. The activity by the pool was so loud , for those who would like to relax. Staff was helpful and polite.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I did the all inclusive stay here and neither of us have don’t an all inclusive vacation before and we were both very happy with our stay!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provides excellent service waiter Pablo ensures I was good
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great value for the price!!!!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay so much, I can’t wait to come back. Loved this hotel , food was great and the staff made it fun and enjoyable. Definitely will stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff was excellent!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Resort is very clean, staff is friendly, food and drinks were good as well. Great dive resort.
Snorkel/dive arra
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, we used all of the amenities on the property. Always greeted be friendly and happy workers who did everything possible to make our stay comfortable and fun. This is a fantastic resort to spend a few weeks in paradise.
Stayed 14 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, the property was very dirty and the food could have been much better. Super helpful staff.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place was awesome. Great customer service as well.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Pool activities were great Location was perfect easy to walk to downtown area
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff was great
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

It was an older resort. Food was not good. I wouldn’t return here. But okay overall
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and easy access to snorkel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit older but very clean, the staff is top notch, unbeatable. check in was very easy, ocean access is a bit to be desired but very posiible
Stayed 7 nights in Apr 2026

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