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Fiesta Americana Cozumel All Inclusive

On private beach with 2 outdoor pools, near Chankanaab National Park

Where to?

Dates

February 2026

March 2026

7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Premium bedding, down duvets, pillow-top beds, free minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

On private beach
Pool
All-inclusive
Pet-friendly

includes taxes & fees

8 Feb - 9 Feb

Explore the area

Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600

Place, Arrecifes de Cozumel National Park
‪1 min walk‬
Place, Chankanaab Beach Adventure Park
‪19 min walk‬
Place, Chankanaab National Park
‪2 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪14 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Premium bedding

36 sq m
Sleeps 4
1 King Bed
Ocean view

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Very good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Premium bedding

36 sq m
Sleeps 4
2 Double Beds
Ocean view

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

175 sq m
3 bedrooms
Sleeps 10
2 King Beds, 2 Double Beds and 1 Single Sofa Bed
Ocean view

Suite, 1 King Bed, Non Smoking (Master)

Wonderful

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

79 sq m
1 bedroom
Sleeps 4
1 King Bed
Ocean view

Family Suite, 2 Bedrooms

Excellent

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

119 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds
Ocean view

Honeymoon Suite

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

79 sq m
1 bedroom
Sleeps 4
1 King Bed
Ocean view

55-inch LED TV with cable channels, table football, music library

Master Suite with Plunge Pool, 1 King

Excellent

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

37 sq m
1 bedroom
Sleeps 4
1 King Bed
Garden view

Suite (Governor)

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

119 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds
Ocean view

Family Suite, 3 Bedrooms, Private Pool

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

176 sq m
3 bedrooms
Sleeps 10
2 King Beds and 2 Double Beds
Garden view

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Fiesta Americana Cozumel All Inclusive. You'll be 1.5 km (0.9 mi) from Chankanaab National Park and 6.4 km (3.9 mi) from Paradise Beach. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Na´Ha´ can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The fine-dining restaurant, Rosato, serves Italian cuisine and is open for dinner. With 2 beach bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 6:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a cruise terminal shuttle. .Places within a 15-minute drive of this 4-property class Cozumel property include Playa Mia Grand Beach and Water Park and San Francisco Beach.

What's nearby

Arrecifes de Cozumel National Park - 1 min walk - 0.0 km
Uvas Beach - 10 min walk - 0.8 km
Dolphin Discovery - 18 min walk - 1.5 km
Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
Chankanaab National Park - 2 min drive - 1.5 km

Getting around

Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

‪Margaritaville - ‬7 min drive
‪Three Amigos Cozumel - ‬6 min drive
‪Al Chile - ‬6 min drive
‪Blue Iguana Cantina - ‬7 min drive
‪Half Señor Frog´s - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

On private beach with 2 outdoor pools, near Chankanaab National Park

Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Fiesta Americana Cozumel All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4-star Cozumel property is smoke free.

1 building

102 guestrooms or units

7 levels

7 dining venues

2 bars on the beach

3 bars or lounges

Conference rooms

1560 sq ft of conference space

145 sq. m of conference space

Built in 1989

Buffet breakfast (free)

Karaoke

Deli

Kid's club (free)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Computer for guest use

Television in lobby

Bellhop

Lift

No smoking on site

Coffee shop

Bar by the pool

Swim-up bar

Fiesta Americana Cozumel All Inclusive offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Na´Ha´ has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Spa pool
Breakfast included

includes taxes & fees

7 Feb - 8 Feb

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to noon
2 beach bars
3 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Cevicheria
El Mexicano
Peninsula
Rosato
Vina del Mar

Things to do

2 outdoor pools
Air hockey
Arcade/game room
Bicycle tours
Billiards/pool table
Children's pool
Evening entertainment
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Health club
Karaoke
Music library
Playground
Sauna
Snorkelling
TV in common areas
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Free rollaway/extra bed
In-room babysitting
In-room cot
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

1,560 square feet of conference space
Computer station
Coworking space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
In a national park
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
10 steps to reach entrance
Front entrance ramp
Lift (120 centimetre wide door)
Low-height electrical sockets in bathroom
Smooth flooring in public areas
Smooth flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (110 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
100% renewable energy
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1989
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch LED TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 77 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 44 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 77 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana

Fiesta Americana Cozumel All Inclusive All-inclusive property

Fiesta Americana All Inclusive Cozumel

Fiesta Americana Cozumel

Fiesta Americana Cozumel All Inclusive

Fiesta Cozumel

Fiesta Americana Cozumel All Inclusive Hotel Cozumel

Fiesta Americana Cozumel Dive Resort

Fiesta Americana Cozumel All Inclusive Hotel

Fiesta Americana Cozumel All Inclusive

Hotel Fiesta Americana Cozumel - All Inclusive Cozumel

Cozumel Fiesta Americana Cozumel - All Inclusive Hotel

Hotel Fiesta Americana Cozumel - All Inclusive

Fiesta Americana Cozumel - All Inclusive Cozumel

Fiesta Americana All Inclusive Hotel

Fiesta Americana All Inclusive

Fiesta Americana Cozumel All Inclusive Cozumel

Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on 8 Feb 2026 start from NZ$670.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive has a free self car park.

Are there any beaches close to Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive is a short 19-minute walk from Chankanaab Beach Adventure Park. Fun beach activities include snorkelling, scuba diving and sailing. You can also find motor boats and boat tours.

Is there a spa on site at Fiesta Americana Cozumel All Inclusive?

Yep, Na´Ha´ is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Fiesta Americana Cozumel All Inclusive have a pool?

Fiesta Americana Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fiesta Americana Cozumel All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Cozumel All Inclusive.

Is Fiesta Americana Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Cozumel All Inclusive is a hit with families.

Does Fiesta Americana Cozumel All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily from 6:00 AM to noon.

Is there a free airport shuttle available at Fiesta Americana Cozumel All Inclusive?

No, Fiesta Americana Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Cozumel All Inclusive?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Fiesta Americana Cozumel All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Cozumel All Inclusive?

Dogs are welcome at Fiesta Americana Cozumel All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Cozumel All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8/10 Good

Peggy Murphy

23 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great pol and ocean. But could have more restaurants open. Great buffet for breakfast. Great shrimp and fish tacos at seafood place. Not too pressured to do timeshare tour, which we didn’t do.

Stayed 9 nights in Oct 2025

10/10 Excellent

Stephen

19 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Oct 2025

10/10 Excellent

Tailis, Baytown

Travelled with family and small children, Travelled with group

16 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time in off season. The property was clean and service was great. Ac was very cold. I love the beds and lounging. Plenty of access to towels. I loved that the food in buffets were closed off for bugs. Because it was off season it wasn’t crowded and very pleasant. The water is beautiful with many fish to see. It was so warm and clear. Pool service was fantastic. Aaron was great. The seafood restaurant had some of the best food I’ve had at an all inclusive. Taxi ride to downtown was about $15 and 10 minutes. Plenty of seats and towels. Cons: Kids club didn’t open until 12. The buffet wasn’t open at night but you need a reservation to the restaurants. The Mexican restaurant was great but we did not like the Asian. When checking out the elevator was broken. We were on the 6th floor. I traveled with 3 kids solo and had several bags and a stroller and no one would answer the phone for help. The spa amenities do not come with service when you book. I’ve never been to a resort that doesn’t let you use the hot tub or sauna if you book a service. We all had massages and weren’t allowed to use the amenities.

Stayed 3 nights in Oct 2025

6/10 Okay

Larry G

Travelled with family

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our ninth time to stay here, but the first in ten years. The nighttime restaurant food quality is significantly diminished, while the daytime offerings were about the same. The nightly entertainment outdoors was extremely loud from 8 p.m. to 10:00 p.m. Not conductive to a quiet place to watch the sunset or go to bed early. The staff is EXCELLENT and very attentive.

Stayed 4 nights in Sep 2025

10/10 Excellent

Monserrat

Travelled with family

11 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love snorkeling! Be aware there's no beach within the hotel

Stayed 4 nights in Sep 2025

6/10 Okay

Karen

11 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Selma

Travelled with partner

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mi esposo y yo estuvimos dos días en el hotel, de lo único que nos arrepentimos fue de no quedarnos más días porque disfrutamos muchísimo la estancia

Stayed 2 nights in Aug 2025

8/10 Good

David Duane

31 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Landa Leigh

Travelled with group

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our third time visiting this resort. We love it but sadly the nagging for time shares has gotten worse.

Stayed 4 nights in Aug 2025

10/10 Excellent

Gerardo

26 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Edith

Travelled with family

25 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food was amazing. The room infront of ocean view. Wanna come back

Stayed 4 nights in Aug 2025

6/10 Okay

Shaili, voorhees

Travelled with family

25 Aug 2025

Liked: Staff & service

Water was leaking from ceiling when it rained. Water flow from shower was so slow. There was a huge ant infestation that was present throughout our entire stay. The first day wee were given pastries as a gift upon our first arrival, and was surrounded entirely by ants everywhere in large quantities. We immediately called room service to put a stop to it, and we were given a can of bug spray that was almost empty. The days after we had ants all over the floors at random places in time. They were from the floor, to behind the bed frame, or sink. It was uncomfortable knowing that each time I set foot in the room, ants could be near or on you when you're sleeping. It ruined the enjoyment of the rooms. This is beyond disgusting and UNACCEPTABLE. It needs to be addressed immediately so other guests do not have this type of problem. The bartenders need more experience on how to make cocktails. All drinks were mainly fruit juice and colored syrup with less alcohol. Sometimes it felt they were improvising instead of following certain recipes on how to make drinks properly. Food is a mixed bag. There is not much to choose from when it comes to buffets compared to other resorts, but the food is generally flavorful and good. By the third day you can definitely see that the food is repetitive during the lunch buffet. A rotating menu can also be nice at each of the three restaurants. It can definitely benefit from more variety, food options, and more vegetarian options.

Stayed 4 nights in Aug 2025

10/10 Excellent

robin

Travelled with partner

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful resort. Our room was magnificent. The views from both the living room and the bedroom were stunning. We had an enormous bath in our bedroom. Our wonderful housekeeper Anita restocked our fridge and water and cleaned our room beautifully every day. What a treat after our daily adventures. We had a couples massage. I can’t say enough about the pampering we received from Yazmin and Naomi. Wow!!! Miguel was our favorite server, at the pool. I always had a dink in my hand. 🍹😃 The food!!!! Omg. Arturo….. gracias!!🙏 he truly takes such pride in what he does. I’m missing so many incredible people in this post. Just know. We can’t wait to return! Bravo!

Stayed 7 nights in Aug 2025

10/10 Excellent

Alvaro Ramirez

Travelled with family, Travelled with family and small children, Travelled with partner

22 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an excellent stay at Fiesta Americana. We visit often and this in now our new favorite hotel. Service was excellent from the front desk to the pool waiter. Special thanks to Miguel, Jose, Manuel, Ruby, Gabriel & Christian. What really pleased us is when my son had an earache we were going to take a taxi to the pharmacy, they called the pharmacy themselves, ordered the medication for us, and had it delivered to the hotel within 45 minutes! We were very appreciative. They took great care of us. Food is delicious and so were the drinks. Upgrading to a room with a private pool is well worth it. Only negative is no beach to walk into the ocean, it’s still a beautiful view though with being able to snorkel and jump right into the ocean.

Stayed 6 nights in Aug 2025

4/10 Poor

Natali, Freeport

19 Aug 2025

The property is for snorkeling, there is no beach access. I arranged birthday decorations and the price went up from original quote. Then once there, product was not delivered on time. I had to continue to badger staff to see when it was going to be completed. Caused Stress and delay on enjoying the facility.

Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice snorkeling. Good food. Friendly people

Stayed 1 night in Jul 2025

10/10 Excellent

JAMES RICHARD, COTTONWOOD HEIGHTS

10 Aug 2025

Stayed 8 nights in Aug 2025

8/10 Good

Angelica

Travelled with family, Travelled with family and small children

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time!

Stayed 7 nights in Aug 2025

8/10 Good

Jacqueline

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The property was stunning and felt very quaint on the beach.

Stayed 5 nights in Jul 2025

10/10 Excellent

larry

4 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed the snorkeling and the food

Stayed 3 nights in Jul 2025

10/10 Excellent

DIANA

Travelled with family, Travelled with family and small children

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Stars of this resort is The Staff. We felt special from the moment we arrived until the day we left. 2 things we missed: the ocean breeze and the sound of the surf. Being on the mainland-facing side of the island, you don’t get the ocean breeze & having no beach area means no surf to lull me to sleep. A couple notes: 2 options for breakfast: the buffet that’s outside and across the street & room service. No buffet for dinner. You can make reservations at the restaurants or order from room service. It is a small resort, but fun. The pool is lovely. The snorkeling on the beach area is beautiful & filled with beautiful fish and reef.

Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica

28 Jul 2025

Stayed 4 nights in Jul 2025

6/10 Okay

michael b

Travelled with partner

26 Jul 2025

Liked: Cleanliness, amenities

Room service was terrible food was delivered cold and not fresh. Dinner reservations were very limited

Stayed 4 nights in Jul 2025

10/10 Excellent

Aya

23 Jul 2025

Stayed 3 nights in Jul 2025

6/10 Okay

Jordan

18 Jul 2025

Liked: Cleanliness

Stayed 4 nights in Jul 2025

Fiesta Americana Cozumel All Inclusive

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Deluxe Room, 1 King Bed, Non Smoking, Ocean View

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Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

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Suite, 3 Bedrooms, Non Smoking (Imperial)

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Suite, 1 King Bed, Non Smoking (Master)

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Master Suite with Plunge Pool, 1 King

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Suite (Governor)

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Family Suite, 3 Bedrooms, Private Pool

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Fiesta Americana Cozumel All Inclusive Reviews

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Very good