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Hotel Mary Carmen

2.0 star property

Photo gallery for Hotel Mary Carmen

Fridge, microwave
Hallway
Interior entrance
Traditional Double Room, Private Bathroom
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, QROO, 77600
  • Place, Museo de la Isla de Cozumel
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom

9.6 out of 10
Exceptional
(31 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • 30 sq m
  • Sleeps 6

View all photos for Economy Double Room Single Use

Economy Double Room Single Use

Economy Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Cozumel

Hotel Mary Carmen places you in the heart of Cozumel, steps from Museo de la Isla de Cozumel and 3 km (1.8 mi) from Stingray Beach. Highlights at this Belle Époque hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Each morning continental breakfast is served between 7:30 AM and 11:00 AM. .Sights within a 20-minute drive of this Colonia Centro hotel include Chankanaab National Park and Mr. Sancho's Beach Club.

What's nearby

  • Central Plaza - 1 min walk - 0.1 km
  • Museo de la Isla de Cozumel - 2 min walk - 0.2 km
  • Benito Juarez Park - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Maritime Terminal - 3 min walk - 0.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Palmeras - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Fat Tuesday - ‬3 min walk
  • ‪Woody's - ‬2 min walk
  • ‪La Mission - ‬2 min walk

About this property

Hotel Mary Carmen

As a guest of Hotel Mary Carmen, you'll find a library, a terrace, and a vending machine. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Mary Carmen.

Smoking is allowed in designated areas at this Belle Époque Cozumel hotel.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Built in 1977
  • Towels for the beach
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hotel Mary Carmen offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cozumel hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mary Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 80.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 260 for adults and from MXN 260 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mary Carmen Cozumel
Hotel Mary Carmen
Mary Carmen Cozumel
Hotel Mary Carmen Hotel
Hotel Mary Carmen Cozumel
Hotel Mary Carmen Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Mary Carmen?

Hotel Mary Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Mary Carmen?

The closest beach to Hotel Mary Carmen is Playa del Carmen Main Beach (18.1 km).

Does Hotel Mary Carmen serve breakfast?

You bet, continental brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Mary Carmen?

No, Hotel Mary Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mary Carmen?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Mary Carmen?

No, pets and service animals are not allowed.

Hotel Mary Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 490 reviews
Rating 8 - Good. 164 out of 490 reviews
Rating 6 - Okay. 39 out of 490 reviews
Rating 4 - Poor. 10 out of 490 reviews
Rating 2 - Terrible. 4 out of 490 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rafael

Stayed 2 nights in Nov 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities
The room was spotless and cold! Always great staying at the hotel Mary Carmen. Perfect for our Dive experiences and we love the restaurant right outside!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have breakfast here, but the room (single) was very comfortable, the location was excellent (close to the port and restaurants but very quiet), the staff were super helpful (including booking a snorkelling trip for me. as there were hundred of people offering options on the street, it was a bit overwhelming to choose, so this made life much easier)! Bathroom was tiny but totally adequate. AC very much appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location. Across the street from lovely restaurant. Just a few steps to the main park. We enjoyed seeing all the turtles!
Stayed 3 nights in Oct 2025

6/10 Okay

Stéphanie

Stayed 1 night in Nov 2025

10/10 Excellent

Theodor

Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The property was a great location by the square and ferry dock. And the staff and hotel was clean and neat for the great price.
Stayed 1 night in May 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mary Carmen

We stayed 4 night and really enjoyed ourselves. Great location, filling and convenient breakfast. Enjoyed watch the turtles in the main patio area.
Stayed 4 nights in May 2025

8/10 Good

Ciprian, Whistler

Liked: Cleanliness, staff & service
This hotel has a lot of character. Location is the best.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with great decor. I’ll be back. I’m very happy with this budget option. I like the patio with turtles . It’s nice to have a place to cook. The breakfast could be a little better.
Stayed 4 nights in Apr 2025

10/10 Excellent

doug

Stayed 11 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I’ve been staying here for years. It’s right downtown where all the restaurants are centrally located very very clean. Can’t say enough about this place. Will stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to every thing
Stayed 10 nights in Mar 2025

10/10 Excellent

edward keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality

Great location, easy walk to the ferry terminal plenty of restaurants nearby felt very safe quiet comfortable very helpful staff. Appreciated the bulk filtered water in the lobby. Reduce waste with glass glasses eco-friendly. Would stay there again on future trips
Stayed 3 nights in Feb 2025

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice old hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Property conditions & facilities

Sweet, quite hotel.

The hotel was lovely and all the employees too. The hot water was a bit of a challenge some days. I loved the drinkable water available.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at HMC.

Great stay at Hotel Mary Carmen. Room was updated since last year, with new tile in bathroom, and nice shower head. Ac worked great and also ceiling fan when ac was not necessary. In room safe was nice, and plenty of water available in dispensers on each floor. The turtles are still there in the courtyard, making that area pleasant. Jose Angel at front desk is helpful as always.
Stayed 7 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well maintained property. Definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, comfortable, friendly and perfect location. Need I say more?
Stayed 7 nights in Jan 2025

8/10 Good

Murugananthathas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right in the middle of town centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After many stays, still my favorite
Stayed 3 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in good location.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clea, safe and all employees were great. Location was perfect.
Stayed 7 nights in Jan 2025