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Hotel Plaza Cozumel

3.0 star property

Photo gallery for Hotel Plaza Cozumel

Exterior
A rooftop pool with a view of the ocean and a cruise ship.
A hotel entrance with a modern design, featuring a curved ceiling, outdoor seating, and a white car parked nearby.
A hotel exterior with a blue umbrella, lush green foliage, and a sign indicating a Visa payment option.
A lobby with a sofa, armchairs, a small table, potted plants, a staircase, and framed certificates on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
The current price is NZ$189
includes taxes & fees
25 July - 26 July

Explore the area

View map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a television, a dresser, and a painting on the wall.

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Two Double Beds

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Standard Two Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Cozumel

Hotel Plaza Cozumel puts you in the heart of Cozumel, connected to a shopping centre and within steps of Malecon San Miguel and Cozumel Maritime Terminal. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a beach shuttle. .Within a 20-minute drive of this 3-property class Colonia Centro hotel, attractions include Mr. Sancho's Beach Club and Chankanaab Beach Adventure Park.

What's nearby

  • Central Plaza - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Museo de la Isla de Cozumel - 5 min walk - 0.4 km
  • Plaza Punta Langosta - 11 min walk - 1.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk
  • ‪La Casa del Habano - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

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  • Air-conditioning
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 April 2026 to 7 July 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Plaza Cozumel?

Hotel Plaza Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza Cozumel?

As of 24 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on 25 Jul 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza Cozumel?

Yep, Hotel Plaza Cozumel has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Cozumel?

The closest beach to Hotel Plaza Cozumel is Playa del Carmen Main Beach (18 km).

Does Hotel Plaza Cozumel have a pool?

Yep, and guests love it! Hotel Plaza Cozumel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM.

Does Hotel Plaza Cozumel serve breakfast?

You bet, our travelers highly rate the free full breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Plaza Cozumel?

No, Hotel Plaza Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza Cozumel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Plaza Cozumel?

No, pets and service animals are not allowed.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast and staff. Great place to stay.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Bony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean rooms Good breakfast included
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, amenities
Very comfortable room, great location, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenneth Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great beds great and room cold. We would stay here again
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key hotel in an excellent location
Stayed 18 nights in Feb 2026
Verified

10/10 Excellent

Jon Steven

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great room with comfy bed. Very friendly staff and an amazing location!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Taryn Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to Centro!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The hotel was fantastic and the staff. Will be going back
Stayed 12 nights in Mar 2026
Verified

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James E

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not fancy, but it was clean and had a friendly and helpful staff. The rooftop pool provided a wonderful sunset view. The made-to-order breakfast was perfect.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service
Rooms very clean. Breakfast was decent. Breakfast staff were excellent in helping with Spanish and remembering your name. The roof top pool is a great quiet escape .Overall good value for your money.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good and fresh, good location. We had to leave early due to a death in the family and they were very understanding and we ended up getting a full refund for the days we didnt use.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast daily. Staff all friendly and helpful. Have stayed there every year for past 4 years and will continue to do so. Always felt very safe and it’s very close to lots of fun stuff downtown.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Evelyn L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent and fresh. The room was very comfortable with our own thermostat control
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ronald Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ana

Include breakfast. Nice swimming pool.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Windel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Starla

Liked: Cleanliness, amenities
Love this place!
Stayed 27 nights in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we have stayed at Hotel Plaza Cozumel, and as before, everything was wonderful. Location is easy to walk to most places we wanted to go to. Staff are friendly, helpful and lovely. Simple, included breakfast, makes it easy to eat and get going. Rooftop pool has great views and lots of space.
Stayed 4 nights in Mar 2026