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Hotelcoz All Inclusive

3.5 star property

Photo gallery for Hotelcoz All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
A spacious restaurant with tables set for dining, a thatched roof, and a view of the ocean.
A large, multi-story hotel with a pool in the foreground, reflecting the building's lights.
Breakfast area
A resort pool with a thatched-roof structure, lounge chairs, and a building with multiple balconies.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa pool
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪16 min drive‬
  • Place, Chankanaab National Park
    ‪28 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪13 min drive‬

Room options

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top

Premium Sky Top

Premium Sky Top

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Garden View

Garden View

  • Garden view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Athletic Ocean View Guarantee

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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5 restaurants; breakfast, lunch and dinner served

Secrets Aura Cozumel - Adults Only - All Inclusive

Cozumel
  • Pool
  • All-inclusive
  • Spa
  • Parking included
6.8 out of 10, 1,208 reviews
The price is NZ$501
includes taxes & fees
28 July - 29 July
Secrets Aura Cozumel - Adults Only - All Inclusive

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Hotelcoz All Inclusive. You'll be 1.3 km (0.8 mi) from Playa San Juan and 4.6 km (2.9 mi) from Maya Heritage Monument. Highlights at this beachfront resort include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and beachside massages along with facials, body treatments and mani/pedis. The buffet restaurant, El Cocal, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the resort's own bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site indoor swimming pool and free kids' club. 5381 square feet (500 square metres) of event facilities include 4 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of airport drop-off service. .Sights within a 20-minute drive of this 3.5-property class Zona Hotelera Norte resort include Stingray Beach and Chankanaab National Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 17 min walk - 1.5 km
  • Isla Cozumel Biosphere Reserve - 16 min drive - 5.6 km
  • Chankanaab National Park - 28 min drive - 18.1 km
  • Chankanaab Beach Adventure Park - 30 min drive - 18.1 km
  • Mr. Sancho's Beach Club - 39 min drive - 25.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk
  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪Las Gaviotas - ‬6 min walk
  • ‪El Cozumeleño El Cocal - ‬1 min walk

About this property

Hotelcoz All Inclusive

Hotelcoz All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hotelcoz All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel resort is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 4 bars or lounges
  • 5381 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1979
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Hotelcoz All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and facials. The spa is open daily.

Similar properties

Exterior
El Cozumeleño Beach Resort - All Inclusive
Zona Hotelera Norte
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
3.5 out of 5, Good, 1,331 reviews
The price is NZ$400
includes taxes & fees
3 July - 4 July
El Cozumeleño Beach Resort - All Inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cocal
  • La Veranda
  • Lobby Bar
  • Snack Bar
  • Swim up Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,381 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1979
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 30 (up to 10 years old)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Frequently asked questions

What is the cancellation policy at Hotelcoz All Inclusive?

Hotelcoz All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotelcoz All Inclusive?

Yep, Hotelcoz All Inclusive has a free self car park.

Are there any beaches close to Hotelcoz All Inclusive?

Yep, Hotelcoz All Inclusive is a short 16-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hotelcoz All Inclusive?

Yep, there is an onsite spa at Hotelcoz All Inclusive. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Hotelcoz All Inclusive have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Hotelcoz All Inclusive?

Hotelcoz All Inclusive features 4 outdoor pools, a full-service spa and an indoor pool.

What makes Hotelcoz All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotelcoz All Inclusive.

Is Hotelcoz All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotelcoz All Inclusive is a hit with families.

Is there a free airport shuttle available at Hotelcoz All Inclusive?

No, but there's a shuttle from the hotel to the airport that runs from 8:00 AM - 4:00 PM on request for a fee.

Is there a bar or restaurant at Hotelcoz All Inclusive?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotelcoz All Inclusive?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotelcoz All Inclusive?

No, pets are not allowed.

Hotelcoz All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 84 out of 286 reviews
Rating 8 - Good. 90 out of 286 reviews
Rating 6 - Okay. 51 out of 286 reviews
Rating 4 - Poor. 29 out of 286 reviews
Rating 2 - Terrible. 32 out of 286 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Nicole S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very kid friendly and the beach was amazing!
Stayed 8 nights in Feb 2025
Verified

8/10 Good

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing it was great for a laidback vacation.
Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Evelyn Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time dtaying there. Staff was very friendly. Will stay again.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

kimberley as

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.
Stayed 14 nights in Apr 2025
Verified

8/10 Good

Faron Coty

Liked: Staff & service
Staff was friendly and beach was decent
Stayed 8 nights in Feb 2024
Verified

8/10 Good

Cameron

Liked: Staff & service, amenities
For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Aushara Marie

Liked: Cleanliness
Very friendly people!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Vivien Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities
Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Marrisa

Liked: Cleanliness, staff & service, amenities
Great beach for snoring!
Stayed 9 nights in Jun 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Crystal Ann

Liked: Cleanliness, staff & service, property conditions & facilities
All staff friendly and always willing to help you you needed it.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location for snorkeling. Terrible food.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

laurelee Marie

Liked: Cleanliness, staff & service, amenities
loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
Stayed 9 nights in Jul 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place
Verified

10/10 Excellent

Melissa Aguilera

Liked: Cleanliness, staff & service, amenities
Loved the beach area. It is the best one and you can see fishes in the water.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

David Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second stay in 25 years, Property needs a little Maintenace. Would stay again for the price.
Verified

8/10 Good

Melody

Liked: Cleanliness, staff & service
Very nice and helpful staff
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Danny T

Liked: Amenities
Very clean hotel…
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing the water clean and clear the views of the sunsets were beautiful Swim up bars staff was nice
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with the clear blue water.Beautiful pool and grounds. Staff is very friendly and helpful.
Stayed 7 nights in Jan 2024