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Aparthotel

SAYU - Suites

4.0 star property

Photo gallery for SAYU - Suites

Property grounds
Apartment, Courtyard View
Apartment, Pool View | Private kitchen
Apartment, Sea View
Apartment, Sea View | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space

Explore the area

View map
9 sur entre 10 y 15 Av. . Zona Centro, SAYU, Cozumel, QROO, 77600
  • Place, Plaza Punta Langosta
    ‪10 min walk‬
  • Place, San Miguel Church
    ‪14 min walk‬
  • Place, Cozumel Museum
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Apartment, Garden View

Apartment, Garden View

Apartment, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, Sea View

Apartment, Sea View

Apartment, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, Pool View

Apartment, Pool View

Apartment, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, Courtyard View

Apartment, Courtyard View

Apartment, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

About the area

Cozumel

At SAYU - Suites you'll be within just a 10-minute stroll of Rafael E Melgar Statue and Palacio Municipal. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .Each apartment is soundproofed and features a balcony or patio, a dining area and in-room massages. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. A down duvet, a safe and a hairdryer are also available. Housekeeping is available once per stay. .This smoke-free aparthotel offers free WiFi in public areas, a garden and gas grills. Added amenities include spa services, a picnic area and express check-in. .Attractions within a 15-minute drive of this 4-property class Colonia Centro aparthotel include Chankanaab National Park and Chankanaab Beach Adventure Park.
View more Aparthotels in CozumelOpens in a new window

What's nearby

  • Plaza Punta Langosta - 10 min walk - 0.8 km
  • Central Plaza - 11 min walk - 1.0 km
  • Museo de la Isla de Cozumel - 13 min walk - 1.1 km
  • San Miguel Church - 14 min walk - 1.2 km
  • Cozumel Museum - 19 min walk - 1.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 7 min drive

Restaurants

  • ‪Kondesa - ‬5 min walk
  • ‪Chilangos - ‬5 min walk
  • ‪Mingo’s Place - ‬1 min walk
  • ‪Nando's Hot Dogs - ‬5 min walk
  • ‪Maná del cielo - ‬5 min walk

About this property

SAYU - Suites

As a guest of SAYU - Suites, you'll find an outdoor pool, spa services, and barbecue grills. Public spaces have free WiFi. SAYU - Suites also features a garden, a picnic area, and express check-in.

This 4-star Cozumel aparthotel is smoke free.

  • 2 guestrooms or units
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
SAYU - Suites offers 2 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Pool
  • Spa
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  • Free Wi-Fi
4.8 out of 5, Exceptional, 284 reviews
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includes taxes & fees
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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Outdoor areas

  • Balcony/patio
  • Fully-fenced
  • Garden
  • Gas grill
  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (once per stay) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at SAYU - Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SAYU - Suites Cozumel
SAYU - Suites Condominium resort
SAYU - Suites Condominium resort Cozumel

Frequently asked questions

Are there any beaches close to SAYU - Suites?

The closest beach to SAYU - Suites is Playa del Carmen Main Beach (18.3 km).

Is there a spa on site at SAYU - Suites?

There's no onsite spa, but this property does offer services like massages.

Does SAYU - Suites have a pool?

SAYU - Suites has an outdoor pool. The pool is open 7:00 AM to 11:00 PM.

Is there a free airport shuttle available at SAYU - Suites?

No, SAYU - Suites does not offer an airport shuttle service.

What time are check-in & check-out at SAYU - Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SAYU - Suites?

No, pets and service animals are not allowed.

SAYU - Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Juan was the best host! He provided bikes which we used everyday. He also booked a car for us. He was easy to contact for anything we needed. We highly recommend staying at his place!!!!!
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Josée

Liked: Cleanliness, check-in, communication, listing accuracy
Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres brisés. Points à améliorer : il manque plusieurs éléments de base dans la cuisine (une seule tasse, peu d’ustensiles, pas de planche à découper). Un rideau dans la chambre serait souhaitable pour plus de noirceur. La terrasse arrière n’est pas aménagée (pas de chaises ni table) et les hamacs en place dans le jardin sont peu invitants (sales ou moisis). Le BBQ annoncé n’était pas sur place à l’arrivée, mais les propriétaires ont fourni un modèle portatif sur demande, ce qui a été apprécié. Certaines prises électriques fonctionnent mal ou ne tiennent pas bien les fiches, impossibles à utiliser. Un parasol et un lit de plage brisés sont laissés dans la cour ; ce type de situation devrait être adressé rapidement dans un hébergement. L’entretien extérieur pourrait être amélioré (feuilles mortes et allées couvertes de graines d’arbres) ; nous l’avons fait nous-mêmes à quelques reprises pour maintenir l’endroit agréable. Très bel endroit, mais qui gagnerait à être mieux équipé et entretenu.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
La chambre est très spacieuse. L'endroit est calme . Le ménage est bien fait. On si sent très bien.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ZIYAO

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Nov 2024

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