At SAYU - Suites you'll be within just a 10-minute stroll of Rafael E Melgar Statue and Palacio Municipal. Highlights at this condo resort include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .Each condo is soundproofed and features a balcony or patio, a dining area and in-room massages. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. A down duvet, a safe and a hairdryer are also available. Housekeeping is available once per stay. .This smoke-free condo resort offers free WiFi in public areas, a garden and gas grills. Added amenities include spa services, a picnic area and express check-in. .Attractions within a 15-minute drive of this 3.5-property class Colonia Centro condo resort include Cozumel Maritime Terminal and Mr. Sancho's Beach Club.
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 7 min drive
Restaurants
Kondesa - 5 min walk
Chilangos - 5 min walk
Los Otates - 4 min walk
Cockteleria la Estrella - 5 min walk
Mingo’s Place - 1 min walk
About this property
SAYU - Suites
As a guest of SAYU - Suites, you'll find an outdoor pool, spa services, and barbecue grills. Public spaces have free WiFi. SAYU - Suites also features a garden, a picnic area, and express check-in.
This 3.5-star Cozumel condo resort is smoke free.
2 guestrooms or units
Express check-in
Express check-out
Storage area for luggage
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site
SAYU - Suites offers 2 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Accommodation at this 3.5-star condo resort has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Guidebooks
Housekeeping (once per stay) (for a fee)
Iron/ironing board
Local maps
Luggage storage
Restaurant dining guides
Safe
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
2 units
Access via exterior corridors
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors
Access methods
Access code, host will greet you
Pets
Pets and service animals are not allowed at SAYU - Suites
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cleaning fee: USD 30 per accommodation, per stay.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Cleaning/housekeeping/linen fee: USD 30 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.
We should mention
Pool access available from 7:00 AM to 11:00 PM
Reservations are needed for massage services. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
SAYU - Suites Cozumel
SAYU - Suites Condominium resort
SAYU - Suites Condominium resort Cozumel
Frequently asked questions
Are there any beaches close to SAYU - Suites?
The closest beach to SAYU - Suites is San Francisco Beach (16.8 km).
How much does it cost to stay at SAYU - Suites?
As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at SAYU - Suites on 4 Apr 2026 start from NZ$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a spa on site at SAYU - Suites?
There's no onsite spa, but this property does offer services like massages.
Does SAYU - Suites have a pool?
SAYU - Suites has an outdoor pool. The pool is open 7:00 AM to 11:00 PM.
Is there a free airport shuttle available at SAYU - Suites?
No, SAYU - Suites does not offer an airport shuttle service.
What time are check-in & check-out at SAYU - Suites?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at SAYU - Suites?
No, pets and service animals are not allowed.
SAYU - Suites Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Juan was the best host! He provided bikes which we used everyday. He also booked a car for us. He was easy to contact for anything we needed. We highly recommend staying at his place!!!!!
Katherine
Stayed 8 nights in Mar 2025
10/10 Excellent
Josée
Travelled with partner
21 Mar 2026
Liked: Cleanliness
Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée.
Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres brisés.
Points à améliorer : il manque plusieurs éléments de base dans la cuisine (une seule tasse, peu d’ustensiles, pas de planche à découper). Un rideau dans la chambre serait souhaitable pour plus de noirceur. La terrasse arrière n’est pas aménagée (pas de chaises ni table) et les hamacs en place dans le jardin sont peu invitants (sales ou moisis).
Le BBQ annoncé n’était pas sur place à l’arrivée, mais les propriétaires ont fourni un modèle portatif sur demande, ce qui a été apprécié. Certaines prises électriques fonctionnent mal ou ne tiennent pas bien les fiches, impossibles à utiliser.
Un parasol et un lit de plage brisés sont laissés dans la cour ; ce type de situation devrait être adressé rapidement dans un hébergement.
L’entretien extérieur pourrait être amélioré (feuilles mortes et allées couvertes de graines d’arbres) ; nous l’avons fait nous-mêmes à quelques reprises pour maintenir l’endroit agréable.
Très bel endroit, mais qui gagnerait à être mieux équipé et entretenu.