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Secrets Aura Cozumel - Adults Only - All Inclusive

Property class: 4.5

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a clear view of the ocean.
Property video
A wooden pier leading to a thatched-roof structure over water, with floral arrangements and guests.
A restaurant with tables and chairs, large windows, and a view of the ocean.
A beach with palm trees, lounge chairs, and thatched umbrellas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$647
includes taxes & fees
26 Sept - 27 Sept

Explore the area

View map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite Ocean View King

A hotel room with a bed, a sofa, a coffee table, and a view of a pool and palm trees.

Junior Suite Ocean View King

7.4 out of 10
Good
(70 reviews)
  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Swim Out King

A hotel room with a bed, a sofa, a coffee table, and a view of a pool and palm trees.

Junior Suite Ocean View Swim Out King

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool View King Bed

A hotel room with a large bed, a desk, a chair, a balcony with a view of palm trees, and a ceiling fan.

Junior Suite Pool View King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool View Swim Out King

A modern hotel room with a large bed, a sofa, a bench, a coffee table, and a view of the outdoors.

Junior Suite Pool View Swim Out King

8.0 out of 10
Very good
(26 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Pool View King

A spacious hotel room with a large bed, a sofa, a coffee table, and a view of palm trees and a pool.

Preferred Club Junior Suite Pool View King

8.6 out of 10
Excellent
(17 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front King

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the ocean.

Preferred Club Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View King

A hotel room with a large bed, a desk, and a chair, a balcony with a view of palm trees and a pool.

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, a balcony with a view of palm trees, and a dining area with a table and chairs.

Junior Suite Ocean View Double

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

A living room with a view of a pool and palm trees, a ceiling fan, and a sofa with a coffee table.

Preferred Club Junior Suite Ocean View Swim Out King

  • Partial ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Pool View Double

A spacious hotel room with a large bed, a sofa, a coffee table, and a view of palm trees and a pool.

Preferred Club Junior Suite Pool View Double

8.6 out of 10
Excellent
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Superior Junior Suite Ocean View King

A modern living room with a sofa, coffee table, and TV, overlooking a balcony with a view of the ocean.

Preferred Club Superior Junior Suite Ocean View King

7.8 out of 10
Good
(30 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

A hotel room with a balcony, a desk, a bed, and a seating area.

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • Beach view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

A couple in white robes at a round table with breakfast items, overlooking a balcony with palm trees.

Junior Suite, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Panoramic View King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Beach Front King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Beach Front Swim Out King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Ocean View Plunge Pool King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Cozumel

A luxury stay in Cozumel awaits you at Secrets Aura Cozumel - Adults Only - All Inclusive. Within a 5-minute stroll you'll find Paradise Beach and Mr. Sancho's Beach Club within a 15-minute walk. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Secrets Spa by Pevonia can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Windows, serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, gym and pool loungers plus access to boat tours. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Cozumel property, attractions include San Francisco Beach and Cozumel Maritime Terminal.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Arrecifes de Cozumel National Park - 3 min walk - 0.3 km
  • Paradise Beach - 5 min walk - 0.4 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 15 min walk - 1.3 km
  • San Francisco Beach - 5 min drive - 4.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪Beach Club - ‬5 min drive
  • ‪Roots Beach Club - ‬7 min drive
  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪Market Café - ‬3 min walk
  • ‪Lobby Bar - ‬4 min drive

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 266 guestrooms or units
  • 4 levels
  • 5 dining venues
  • Conference rooms
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number 001-007-006053/2025

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
Secrets Aura All Inclusive
Cozumel Secrets Aura Cozumel - All Inclusive Hotel
Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of 8 Sept 2026, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on 26 Sept 2026 start from NZ$647, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Aura Cozumel - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Aura Cozumel - Adults Only - All Inclusive is a short 5-minute walk from Paradise Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as beachside massages.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Aura Cozumel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a waterslide?

No, there is no waterslide at Secrets Aura Cozumel - Adults Only - All Inclusive, but Playa Mia Grand Beach and Water Park is a short 15-minute walk away.

What luxury perks are available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Secrets Aura Cozumel - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Secrets Aura Cozumel - Adults Only - All Inclusive.

Is Secrets Aura Cozumel - Adults Only - All Inclusive family-friendly?

No, Secrets Aura Cozumel - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, Secrets Aura Cozumel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Aura Cozumel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, only service animals are allowed.

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 347 out of 1190 reviews
Rating 8 - Good. 244 out of 1190 reviews
Rating 6 - Okay. 297 out of 1190 reviews
Rating 4 - Poor. 160 out of 1190 reviews
Rating 2 - Terrible. 142 out of 1190 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elizabeth Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

LeBeouf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay, great staff, great pools and service.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Frankie Lee

Liked: Cleanliness, staff & service, amenities
The people and the pool staff were very friendly and the pool and beach staff were the best
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. The resort grounds are large with lots of planned activities and other things to do.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how the staff was always happy and helpful. The food was amazing and always available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Larry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times. Always the same great experience. Rooms are nice. Food is good. Drinks are great. Staff is amazing. Can’t go wrong staying here. Best value for the price in Mexico.
Stayed 4 nights in May 2026
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Asian restaurant was the best. Really enjoyed Aaron, he works the activities at the pool. Ivan was very helpful as a concierge and spoke very good English. The beach was beautiful. But if you want to get in water bring swim shoes.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally loved everyone and everything ❤️
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Nice sized resort! Comfortable bed and kind and considerate staff. Very accommodating to those with food allergies and personal attention always!! Very impressed, we cannot want to come back!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marjorie Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing...knowledgeable, caring and helpful every time! The rooms and pools are very nice and well maintained. The food was wonderful, too. The only negative thing is that I do resent, as a paying repeat customer, having to pay extra to use the pier for my dive boat pickup.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs renovated completely
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Russel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms wre clean, and staff was wonderful.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Aniyah N

Liked: Cleanliness, amenities
Had a blast perfect vacay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kristy Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pool and ocean view from our patio on the second floor. View was beautiful room was clean, we had everything we needed and more! The staff is very friendly and accommodating Overall resort was great we would definitely go back!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Terry L

Liked: Cleanliness, amenities
The staff was fantastic!!!
Stayed 6 nights in Jan 2026
Verified review

4/10 Poor

danny kaye

Disliked: Cleanliness, amenities, property conditions & facilities
Dump needs to be torn down.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Incredible staff. Could use an upgrade to WiFi and they try real hard to sell you on joining the HYATT UVC on day one. Was told it would take an hour and it took three. Other than that, everything was great. It’s the staff that really makes it.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Staff, food choices, entertainment & pools/ice cold’
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

BRUCE

Disliked: Amenities
Yes, our room was clean, and the people were wonderful.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Lea Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly & accommodating. The resort may be older, but it has the best beach in Cozumel. The biggest deficit for this resort was the lack of chairs. It was a challenge to find chairs together for our party of 4.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff are great. We celebrated our honeymoon and are planning to return for years to come.
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

kazuo

Disliked: Staff & service, amenities, property conditions & facilities
Comparison two years ago. Not good Be came a little bad.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

ANNALESHA Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean but the fridge in the room did not work. We loved the swim out room. we did not have Ocean view.
Stayed 9 nights in May 2026
Verified review

4/10 Poor

Ellen

Disliked: Cleanliness, property conditions & facilities
The all resort was really run down. The restaurants food was mostly bad.
Stayed 7 nights in Apr 2026